IT Support Tech Bar/Walk Up Service/IT Bar The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the point of contact on the tech bar support team. … Responsibilities Provide quick-fix support by working on a tech bar/genius bar to troubleshoot issues with traders. Manage and address electronic tickets efficiently Communicate effectively with traders, senior stakeholders and vendors Troubleshoot and configure software and hardware Qualifications 2+ years' of technical support experience Must have … IT Support experience working on a tech bar where you are approached with technical issues that need troubleshooting. Strong background within financial services archie.odonovan@harringtonstarr.com more »
SupportEngineer: Desktop, Mobile, Windows, installation, configuration Our Global Enterprise client is hiring a SupportEngineer based in Edinburgh. Start Date: July 2024 Duration: 60 Days (Initially) Rate: £125 Per Day (Please Note, Employer NI is paid for by the client) IR35 Status: Inside Location … Edinburgh NOTE: Active SC Clearance is highly desirable Responsibilities & Skills: Provide desktopsupport to users on site. Provide remote support to client user's based in other locations which are in London, Leeds & Home locations. On site - Supporting mainly HP kit, peripherals such as docking stations, keyboard … and Office 2016, Samsung Phones. Software Installation and configuration including application support. Cabling and patching knowledge and understanding. Good knowledge of Iphone & Samsung phone support Knowledge of Video Conferencing and Telephony Support preferred but not essential. High level of administration, call management and accountability. Site is a one more »
Position: DesktopSupportEngineer Location: Remote Salary: £25,000- £30,000 depends on the experience Due to the organic business growth in recent years for one of our key client, they are looking to recruit a DesktopSupportEngineer for their London office. The more »
2nd Line SupportEngineer | £30,000 - £38,000 | Hybrid (in office x4) | MSP Are you looking to join a global MSP that works with leading clients worldwide? Are you looking to get exposed to a range of technologies across a variety of platforms? Are you looking to join … development program? We are working with a globally leading MSP who supports various clients across multiple sectors. They are looking for a 2nd Line SupportEngineer who can provide senior DesktopSupport to a range of their clients. You will also be provided with a UK … leading training and development program where you can develop your skills and be supported through certifications. You will need: 3yrs experience in DesktopSupport Strong knowledge of; Windows Servers Active Directory Microsoft Exchange Some knowledge of virtualisation and MDT or SCCM Strong basic networking skills You will get more »
Role - DesktopSupportEngineer Location - London, UK (Onsite) Role Type - Contract (Inside IR35) Job Description - Required Skills/Experience: Strong experience with Windows 11 deployment, configuration, and troubleshooting. Strong experience with SCCM/MECM and Group Policy. Understanding of Windows Hello for Business deployment and configuration Key … Responsibilities: Providing site support to assigned offices, working with business stakeholders to proactively improve IT systems and support. Contribute to projects as required relating to new technologies or office requirements. Service desk escalation point for assigned offices. Resolve tickets that are escalated to onsite support and reduce tickets … to the service desk through proactive support and management of systems in assigned offices. Actively contribute to problem management and knowledge transfer. Work closely with the Service Desk to feedback on support calls and ongoing issues and manage their resolution within the Service Level Agreement. Liaise with and more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Redimeer
We are hiring a DesktopSupportEngineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line … support in end-user computing operations, including client hardware, client operating systems (Windows OS), client applications, printing, and network connectivity, following agreed-upon procedures for Incident, Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line … desktopsupport services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop/onsite support services at client location. Identifying and responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktopmore »
Level 2 DesktopSupport About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over … every one of them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and … peripheral faults in conjunction with warranty providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool more »
Bromley, England, United Kingdom Hybrid / WFH Options
Intec Select
DesktopSupportEngineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed service provider for a DesktopSupportEngineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level Agreements. Role & Responsibilities: Handle escalated calls from 1st … to date Attend client sites for issue resolution and pro-active maintenance Essential Skills & Experience: Minimum 3+ years experience on a helpdesk or technical support role Excellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clustering Experience managing Azure, primarily Virtual Machine more »
James Adams is seeking a highly motivated and customer-focused DesktopSupport Technician to join my clients growing IT team. You will be responsible for providing Desktopsupport to our internal users, resolving technical issues, and ensuring a smooth user experience. This is a permanent position … working onsite in Nottingham. Responsibilities: Provide excellent technical support to internal users, both remotely and on-site. Troubleshoot and resolve a wide range of hardware and software issues related to desktops, laptops, and peripherals. Configure and maintain user accounts, laptops (including set-up, deployment, and decommissioning), and mobile devices. … and develop your technical knowledge to stay up-to-date with the latest technologies. Skills and Experience: 1-2 years of experience in a desktopsupport or similar technical role. Familiarity with Microsoft Windows operating systems. Experience with Active Directory and Group Policy would be a plus. Experience more »
My client a leading IT Solutions provider are seeking to recruit an DesktopSupportEngineer to join an ever growing Customer Support Function. This client has more than 10000 employees world wide and an unlimited amount of large Enterprise Customers to support. You will bring the … to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge more »
you’ve used something before that makes an improvement, your team will want to hear it. You’ll be coming into the end user support team, helping a range of people at the firm, and solving all kinds of their issues. You’ll be responding to various kinds of … tickets, and you’ll be encouraged to fulfil every ticket – with support from the team for anything you can’t solve right now. Whether you’re onboarding new users, or solving a complex network performance issue, automation needs to be at the heart of everything you do. This is … efficient technical environment and they’re keen to keep it that way. You’re going to need to have experience in a similar IT Support role in a Microsoft environment. You’ll of course need to have strong PowerShell or Python to automate – you’ll need to show where more »
DesktopSupportEngineer Location: Yeovil Salary: £29,290 Requirements: must either hold or be able to obtain SC security clearance, British nationals only The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. This is a full … time, permanent position working 08:00 - 17:30 Monday to Thursday and 08:00 - 16:00 on Fridays As a DesktopSupportEngineer your role will involve: * Desktop/Laptop/VDI build, configuration and deployment to end users * Software installation/deployment * Smartphone deployment * Assisting … the 2nd Line support team with laptop, desktop and VDI terminals support calls * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smartphone support * Service Desk cover as required * Assisting with customer projects What we're looking for: * Full UK driving license more »
Candidate must be a British National & born in the UK and must be able to obtain SC Clearance* Job title: DesktopSupportEngineer III Location: Yeovil, Somerset An exciting opportunity to work for a Global IT Consultancy company. Additional info: Due to the nature of the role … Fridays. Due to the nature of the client's work the successful candidate will need to be able to obtain SC Security Clearance. Responsibilities: Desktop/Laptop/VDI build, configuration and deployment to end users Software installation/deployment Smartphone deployment Assisting the 2nd Line support team … with laptop, desktop and VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide supportmore »
Job Description IT Systems Network SupportEngineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems SupportEngineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in … infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design … plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided more »
Role-DesktopSupportEngineer Job location- London, UK Job type- Fulltime Salary- Competitive Job Description: DesktopSupportEngineer Position Overview: We are seeking a highly skilled and detail-oriented end user computing Engineer to join our team existing DSS team. In this role … of a DSS team responsible for supporting business users for IT related issues, New Joiner onboarding, Meeting room supports, reimaging machines, application installation, printer support and Win 10/11 operating systems across our organization. You will have strong knowledge in Windows operating systems, Mac OS, system configuration, and …/Offboarding: Onboard new users and set up new laptop. First time user setup, MFA and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility, driver conflicts. Documentation: Create and more »
Job title: Senior Lead End User/DesktopEngineer (Junior to Senior) Windows Client: Elite FinTech Salary: USD (200k - 250k) + Bonus + Benefits Location: Singapore/London/Shanghai/US The role: My client is seeking an Engineer with a broad skillset to support a range of technology within their stack. The role requires one to own significant projects within the desktop enterprise as well as technical troubleshooting experience. The role requires one to have a wide range of experience in several areas. You will have: Extensive experience in End User/… Technical Support (Trading/buyside Experience required) Experience in troubleshooting Desktop Hardware/Software/AV/Communication Microsoft Windows operating system. End to End BAU experience Network troubleshooting Powershell experience Strong preference for Quant/Hedge fund experience High Level Desktop Enterprise Experience The organisation is more »
DesktopSupportEngineer +6 months + +Onsite in Edinburgh +SC cleared role +Inside IR35 +£225 - £250 a day Skills: +2nd line support experience + Windows 10 Operating Systems +Active directory +DNS +SSCM +Cisco +++ Please note SC clearance is essential for this role +++ Supporting … one of our clients based from the site in Edinburgh, resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * * Cover on TechBar Secondary role requirements: * Assisting more »
Concept Resourcing are currently recruiting for a 2nd Line IT SupportEngineer commutable to Central London The purpose of this role is to provide on-site VIP technical support for the End User Technology environment involving desktop computing and corporate IT services. Package: up to … Inside IR35) Initial 6 months contract with strong possibility of extension Monday to Friday throughout duration of contract The role Principally responsible for VIP support of the Executive Leadership Team - managing all IT/communication equipment related issues, including video conference set up and management. Working with other teams … of any potential IT/communication equipment related issues and ensuring these are escalated to the appropriate teams, and ensuring resolution and closure. Providing support for hardware and software issues on IT equipment, including but not limited to Desktop, Laptops, Mobile devices, and peripherals. Assisting VIP's and more »
DesktopSupportEngineer required on an initial 12-month contract supporting an end client based in Cambridge. The successful DesktopSupportEngineer will be working onsite providing real-time IT support to End Users across the company. Tasked with working across a broad … range of technologies and liaising across multiple areas of the business to support incidents, problems and requests. Also responsible for ticket management and escalation, explaining the solutions in technical and nontechnical terms. Technical skills/experience required: Previous experience within a Deskside support role Excellent troubleshooting skills Able … to identify, log and resolve technical problems with software, hardware and network systems Comfortable providing remote support when needed Exposure to ticket management and response Excellent communication and stakeholder management skills This is an immediate requirement with interview slots available this/early next week. To discuss this exciting more »
DesktopSupportEngineer/1st Line Support We are on the lookout for a DesktopSupportEngineer to work on a contract with a well-respected IT Services organisation, it's an amazing opportunity to gain some exceptional experience with a top organisation … user Devices Imaging and Deploying Desktops and Laptops for End Users Provision of Hardware Creating and Maintaining Operational Documentation Experience: 2 + Year's DesktopSupport/Level 1 Windows Support Experience Medium/Large Corporations Strong problem-solving capabilities. Proactive Contract £100 - £120 Per Day (Inside more »
Junior DesktopSupportEngineer London - Office based £30,000 - £35,000 + Bonus, Private Healthcare, Holiday, Pension, Progression, Life Assurance This is an excellent opportunity for a highly motivated Junior DesktopSupportEngineer to join a globally recognised company in a highly varied and … and are continuously striving to improve their company culture. In this role you will act as the primary technical IT point of contact to support deskside technology to all users across the business. You will perform analysis, diagnosis and resolution of IT issues for end users and install, test … also ideally hold a full UK Driving License, but this is flexible for the right candidate. This is a fantastic opportunity for a talented DesktopSupportEngineer to join a global company in a highly varied and autonomous role offering excellent benefits and personal development opportunities. The more »
DesktopSupportEngineer London - Office based £35,000 - £40,000 + Bonus, Private Healthcare, Holiday, Pension, Progression, Life Assurance This is an excellent opportunity for a highly motivated DesktopSupportEngineer to join a globally recognised company in a highly varied and technical role … and are continuously striving to improve their company culture. In this role you will act as the primary technical IT point of contact to support deskside technology to all users across the business. You will perform analysis, diagnosis and resolution of IT issues for end users and install, test … also ideally hold a full UK Driving License, but this is flexible for the right candidate. This is a fantastic opportunity for a talented DesktopSupportEngineer to join a global company in a highly varied and autonomous role offering excellent benefits and personal development opportunities. The more »
DesktopSupport Our client is looking for a DesktopSupport Contractor to join ASAP on an initial 3 month contract. This role is for an Immediate start so ideally you will be available to join in the next few days. Outside IR35 £200 p/day … Months Skills/experience 5+ Years experience in DesktopSupport role Previous experience working in a busy IT service environment ensuring support tickets are meeting SLAs. Basic Network & Security skills Microsoft or IBM Certified Professional Knowledge of Information Governance and Security and confidentiality issues A good understanding more »
We are looking for a customer-focused DesktopEngineer to support our client Intel, based on their site in Leixlip. This is an entry level position; however, the applicant should be technically competent, possess excellent written and face to face communication skills and be willing to collaborate … with the wider Global I.T support teams. This is a full-time position working Mon to Thurs-8AM – 4.30 PM & Fri 8AM-3.30PM As a DesktopEngineer your responsibilities will include: Providing 1st and 2nd level laptop/desktopsupport Monitoring call management systems Providing … support for; Walk-in Service Centre, Installs, Breakfix, Refresh, and Training Rooms Troubleshooting Office Software Issues Support Wireless office environment Participate in Project based assignments when required Participating in Hardware/OS Refresh activity adhering to strict PC refresh schedules Regular off-site visits to Intel Warehouse may more »
IT Deployment Engineer Our client a large private sector organisation who provide support to NHS organisations require a IT Support Technician to provide deployment IT support and work on IT refresh/upgrades and installation work. This is an excellent opportunity to join a busy IT … function and support the NHS. Candidates must have 3 years plus desktopsupport experience within a Windows environment with excellent client facing skills and capable of working in a team environment. Skills Require: DesktopSupport Experience, Strong IT Deployment skills, Strong Customer stakeholder skills, Windows … area to various sites in Kent will be required with expenses paid, candidates must be based in Kent. Inside of IR35 Skills: Windows 10, DesktopEngineer, DesktopSupport, IT Support, Windows, Technical Support Engineer. IT Technician, NHS, IT Support Technician People Source Consulting more »