mainstream products. Proficiency in network management including TCP/IP, L3 routing, VLAN management, and LAN/WAN. Experience in SQL Server troubleshooting and disaster recovery. Familiarity with anti-virus technologies such as Eset and Bitdefender. Desirable Skills: Microsoft 365 expertise including Azure, SharePoint, OneDrive, Exchange, and Intune/ more »
agreed Service Transition and Operational Readiness measures including creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models, DisasterRecovery plans, and the completion of knowledge transfer. You will have experience co-ordinating/managing Service Design and Service Transition activities for more »
required. Setting up new users/desk moves Installing software and hardware upgrades Repairing and maintaining IT systems, servers and networks. Providing Backups and Disaster Recovery. Creating and updating any relevant technical documentation. Assisting with any existing and new IT projects. Skills/Experience required: Experience with Office more »
