processes and procedures that feed them and develop good working relationships with the support teams across the business. The Request Fulfilment team will provide disasterrecovery support to the service desks in the event of a major incident to ensure that business critical functions are covered whilst disasterrecovery plans are initiated to minimise the impact to our customers. Full training will be provided to enable to seamless cutover of services. The successful candidate must be a driven self-starter with a passion for delivering excellent customer service. Active participation to the Continual Improvement process is … processes are not being followed Highlighting issues in relation to the scheduling tool to ensure its up to date for effective tasking Support the disasterrecovery process Service Request Analyst - Key requirements: Excellent organisational skills Excellent verbal and written communication skills Effective Time Management Proficient in Microsoft office more »
smooth onboarding, management, and removal processes. Deploy and maintain antivirus solutions across our network, safeguarding our systems against potential threats. Oversee daily backups and disasterrecovery processes, ensuring the integrity and security of our data. Contribute to the enhancement of our company intranet, providing valuable insights and support more »
Dorking, Surrey, United Kingdom Hybrid / WFH Options
Ashdown Group
Administrator role you will have a solid background with IBMi OS Enterprise (AS400 & IBM iSeries) and IBM Power Servers - across configuring, monitoring, automating, storage & disaster recovery. This will include ideally working with iSeries Backup As A Service, DisasterRecovery As A Service, and Hosting As A Service. more »
Surrey, South East, United Kingdom Hybrid / WFH Options
Ashdown Group
you will have a solid background with IBMi OS Enterprise (AS/400 & IBM iSeries) and IBM Power servers - across configuring, monitoring, automating, storage & disaster recovery. This will include ideally working with iSeries Backup As A Service, DisasterRecovery As A Service, and Hosting As A Service. more »