systems in line with current business strategy with an emphasis on, but not limited to, end user business information systems environment and associated software and hardware. KEY TASKS/RESPONSIBILITIES/ACCOUNTABILITIES Support and maintains core operations of the RCI Endpoint environments across all RCI offices according to … agreed service levels. This involves L2\L3 support including leading IT Endpoint projects and deployments. Assist associates with Endpoint\Printer\Telephony and Software provisioning in accordance with Global Processes Provides L2 service resolution for all Incidents Lead development of engineering solutions in collaboration with other IT teams. Manages … technical escalations from other teams. Delivers all user IT service requests, new/updated hardware and software to agreed service levels, compliance requirements in line with business needs. Supports shift left initiative – providing supporting documentation for L1 services Provides proactive problem management and engages in continuous improvement. Manages more »
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Akkodis
This isn't your average SaaS platform - Trust me. My client launched their award-winning, enterprise-scale platform under 5 years ago and it has since revolutionized its industry and is being utilized by some of the biggest companies and brand names in the WORLD. They have over … too! They built the platform from scratch several years ago using absolutely no legacy code and only the very best technology stack and enterprise tools within a true Microservices environment. They have since grown their Engineering function significantly and have proud to have a team of some of … and play a key role in driving the platform forward.. and being a part of its evolution! I'm looking for a proven Software Support engineer to look after my clients AWS environments. This is one of those roles where your voice will be heard and valued - We more »
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Akkodis
This isn't your average SaaS platform - Trust me. My client launched their award-winning, enterprise-scale platform under 5 years ago and it has since revolutionized its industry and is being utilized by some of the biggest companies and brand names in the WORLD. They have over … too! They built the platform from scratch several years ago using absolutely no legacy code and only the very best technology stack and enterprise tools within a true Microservices environment. They have since grown their Engineering function significantly and have proud to have a team of some of … huge emphasis on delivery so its naturally critical we find someone that shares and owns this mindset! If you want to work on Enterprise-Scale software in a true Microservices environment - this really isn't a role you want to miss out on. They have an more »
