2 Forecast Analyst Jobs in the West Midlands

As a Forecasting Analyst, you will be responsible for the creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforce management area is expanding and we are looking for a highly motivated individual more »

Are you a technically talented Resource Plannng and Forecasting Analyst (from a contact centre/Back Office environment) with exceptional abilities and experience in modelling Capacity Plans, Demand Models, and detailed Forecasts from the ground up via analysis and modelling of large datasets? If so, this is a … workload and demand, resource allocation, and future demand forecasts for both contact centre and field-based resources. Own the creation of accurate and detailed forecast models (>13 weeks) which can be broken down into hourly/daily/weekly to ensure effective resource utilisation of fte to meet demand … understand impacts of change or marketing initiatives. Effective communication and presentation skills Comprehensive time management and prioritisation abilities Please register your interest in the Forecast Modelling & Resource Planning Analyst position by applying as directed. Longreach Recruitment are trusted and proven UK & EMEA recruitment experts within Resource Planning more »