4 Permanent HP Jobs in the City of London

to Apogee Corporations solution portfolio for printing, network, and services. Cases must be handled efficiently and with optimum customer service to both Apogee and HP Clients (with a strong focus on exceeding client expectations). As part of this role, you will be required to offer support on the following … products to a high level: PaperCut MF SafeQ Cloud HP branded products (To be determined) Duties: Using remote access software to assist our clients in diagnosing and resolving software solution related faults (PaperCut/YSOFT). Responding to enquiries relating to print, scan, fax and default settings, as well as … changes or agreed outages. Respond to P1 Outages within the allocated timescales (SLAs). Produce Major Incident (MI) reports following P1 incidents. Work with HP Support teams to provide technical support to clients. Take ownership of escalated calls and control them through to resolution. Escalate Software issues to manufacturers when more »

depth working knowledge of a diverse array of Infrastructure Technologies that includes. - Infrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy. - Dell and HP server hardware, include VxRail Systems, FlexPod and ProLiant servers. - LAN and WAN technologies and protocols. - Cisco and Juniper LAN/WLAN components including management platforms. more »

in diagnosing intricate hardware, software, and network-related issues. Familiarity with various global hardware products such as Cisco, Palo Alto, Veeam, Rubrik, Aruba, Meraki, HP, NetApp, and Flow amongst others. Strong experience dealing with SD-WAN. Proficiency in utilizing network management and analysis tools, including LogicMonitor, Datadog, Solarwinds, Network Config more »

VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers, switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2nd Line more »