Wilmslow, Cheshire, United Kingdom Hybrid / WFH Options
Jobwise Ltd
users within our organization? Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues. Your primary objective will be to resolve technical problems promptly and efficiently while delivering exceptional customer … inquiries and technical support requests from end-users via various channels such as phone calls, emails, and ticketing systems. Technical Troubleshooting, Diagnose and resolve hardware, software, network, and connectivity issues reported by end-users in a timely and efficient manner. This includes troubleshooting desktops, laptops, printers, mobile devices, and … security protocols. Software Installation and Configuration Install, configure, and update software applications on end-user devices according to organizational guidelines and software licensing agreements. HardwareMaintenance, perform routine maintenance tasks on IT hardware, such as desktops, laptops, and printers, including hardware upgrades, replacements, and preventive more »
Wilmslow, Cheshire, United Kingdom Hybrid / WFH Options
Jobwise Ltd
users within our organization? Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues. Your primary objective will be to resolve technical problems promptly and efficiently while delivering exceptional customer … inquiries and technical support requests from end-users via various channels such as phone calls, emails, and ticketing systems Technical Troubleshooting, Diagnose and resolve hardware, software, network, and connectivity issues reported by end-users in a timely and efficient manner. This includes troubleshooting desktops, laptops, printers, mobile devices, and … security protocols Software Installation and Configuration Install, configure, and update software applications on end-user devices according to organizational guidelines and software licensing agreements HardwareMaintenance, perform routine maintenance tasks on IT hardware, such as desktops, laptops, and printers, including hardware upgrades, replacements, and preventive more »
potential IT/communication equipment related issues and ensuring these are escalated to the appropriate teams, and ensuring resolution and closure. Providing support for hardware and software issues on IT equipment, including but not limited to Desktop, Laptops, Mobile devices, and peripherals. Assisting VIP's and wider end users … Service Now Must have experience in VIP Support Must be able to demonstrate a logical approach to fault finding Good all-round understanding of hardwaremaintenance/break-fix This contract has been deemed an inside IR35 role, therefore you will need to be paid via umbrella company. more »
entitlement or capacity to establish the software compliance position of the client Advising and informing Enterprise agreement strategy, negotiation and renewals Tracking Software and Hardwaremaintenance agreements to ensure renewals are managed efficiently and effectively in order to support Procurement and Supplier management functions Providing accurate reports in more »
existing team responsible for providing desktop and breakfix support to over 7,000 end users on site. You will also provide desktop support and maintenance of over 400 printers, which includes troubleshooting issues, providing software and hardware maintenance. Other tasks include: Ticket Management. Active Directory including password resets … Deployments and configurations Network patching. Asset Management (including monthly fleet and stock audits.) Essential skills & experience: Experience supporting desktop and printer hardware Active SC Clearance. Breakfix experience on laptops and desktops. Polar is working as a true business partner to this client with over 10 years of successful hires more »