1 Permanent Head of Customer Experience Jobs in the UK

Head of Omnichannel and Customer Delivery Scopes eCommerce Hub Salford The Head of Omnichannel and Customer Experience is accountable for leading Scope's ecommerce business into our next stage of growth. And turning this into a future … stream for the charity. The role Develop and drive the implementation of an eCommerce strategy. Commission and drive a programme to garner customer insights across all channels. Collaborate with the Head of Retail Shops to connect Scopes online and brick and mortar propositions. … Use customer insights to inform the buying and merchandising of new goods. To return significant profit margins for the charity. Use customer insights to inform future brick and mortar propositions. Including brand and format and the instore experience. Lead on plans to strengthen our partnerships with more »