Orchestrate Service Excellence as HeadofServiceDelivery Management (Oracle Expertise) - UK & Europe Do you have a passion for delivering exceptional service and building high-performing teams? Are you an Oracle maestro with a proven track record in Managed Services? If so, this could … be the perfect opportunity to lead the charge! A leading digital engineering and cloud transformation company is seeking an experienced and motivated HeadofServiceDelivery Management. In this pivotal role, you'll oversee the entire Managed Services lifecycle for their Oracle projects across the UKI … Europe region, ensuring clients consistently receive top-notch experiences. Lead the Way in ServiceDelivery Management : Oversee servicedelivery from transition to ongoing support, driving continuous improvement. Set the vision for regional delivery, optimize processes, and cultivate a collaborative, high-performing team. Develop and implement more »
Role : Oracle HeadofDelivery Management Location: London/Reading/Leeds (Hybrid) Experience : 18+ Yrs Type : Permanent Ampstek is seeking for an experienced and motivated HeadofServiceDelivery Management to lead and oversee the successful deliveryof our Managed … Services portfolio to our clients. We are looking for an experienced leader, responsible for managing a team of skilled professionals, optimizing servicedelivery processes and driving profitability through service excellence and client satisfaction. Responsibilities: • Oversee the entire Managed Services lifecycle, from service transition to ongoing … support and continuous service improvement in Oracle projects • Setting the vision for regional delivery, devising an effective operating model, assuring team cohesion/performance and developing capability/skills as required • Providing Thought Leadership to explore opportunities that will mature our service portfolio, provide added value to more »
Headof IT ServiceDelivery – Law Firm – London £110-120k per annum For this role candidates MUST have previously worked at a Law firm, remote working, 2 days per week in the office. This role leads the IT servicedelivery capability across all … of the global offices, with direct accountability for: excellent support to partners and staff in accordance with IT service management procedures, and delivering the firm's IT training strategy, and the strategic roadmap for the deliveryof all products and services within their purview. The role … leads and mentors the regional Service Desk Managers and the IT Training Manager, working closely with the Headof IT Systems and Regional Heads of IT in order to ensure that services delivered meet user needs. To be a part of the Global IT Leadership more »
where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on … their digital transformation journey regardless of their maturity. Our vision is to be the UK’s number one provider of secure, integrated cloud services to the small to mid-size market. The Customer Success team are vital to the business as they are responsible for client retention and … referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The HeadofServiceDelivery Management is in charge of ensuring client satisfaction and retaining Six Degrees' most valuable clients and partners (a total value of more than more »
Rapidly expanding network MSP is looking to hire a Headof Network ServiceDelivery to lead the deliveryof network solutions across a range of verticals covering WAN, LAN, WLAN, Firewall, SDWAN, Wireless, AI type solutions. This is a commercially focussed role where … you will be responsible for liaising and managed the customer relationship for larger solution delivery. Duties will also include monitoring, control and support servicedelivery; ensuring systems, methodologies and procedures are in place and followed. Work with the Account Managers, Sales Directors and Project teams to ensure impact … of client and internal projects is understood and factored into ServiceDelivery Lead a team ofservicedelivery managers, leading high performing multiple teams to ensure operational delivery aligns with and achieves strategic vision. Providing feedback through mentoring and coaching on individual development more »
HeadofServiceDelivery An exciting new senior position to define and deliver CRJs after-market promises and deliver service excellence to our customers. The Ideal candidate for the role: A capable, self-starting, and proven leader with ability to manage change successfully. Passion and … track record for delivering service excellence to customers. Successful record ofdelivery against contractual service targets and KPI’s. 5 years + market sector knowledge or knowledge in similar industry (e.g. Recycling, Quarrying, Materials Handling, Heavy Plant Hire). Heavy plant mechanical engineering knowledge. Excellent, clear more »