1 Help Desk Analyst Jobs in West Sussex

based at Gatwick (some occasional home working once settled), and who is a self-motivate, solutions oriented, people person with initiative, who likes to help to fix technical problems with a smile. You will live close to our Gatwick office (no more than a 30 minute commute away ideally … technical advice to customers and Team members, communicating technical system matters to non-technical staff clearly to ensure understanding · Assisting in ensuring the Service Desk achieves target Service Level Agreement What we are looking for: · A passion for technology and a real desire to obtain a 1st line support …/or Azure Active Directory Networking Mobile Technologies (iOS and Android) · Experience of supporting users remotely ITIL v3 or v4 Foundation Any accredited Service Desk qualification (not internal) Experience of working with remote teams and customers across time-zones. Remote Server Management (RDP, Screen Connect) Awareness of IT Infrastructure more »