3 Help Desk Support Jobs in the East of England

Job DescriptionHelpdesk Support Technician – Mandarin SpeakingAs a skilled Mandarin speaker, this role will allow you to become more technical, helping to solve 1st line helpdesk tickets and having a more technical senior team around you to escalate issues up the chain. This one could be for you!We … impressive client base, many of which are based in China. They are looking to add another Support Engineer to their ranks to help them maintain service level agreements and a five star service for their end clients in Asia.Why them?role is hybrid working full time hours … line support team and Technical analysts and account managers who are not only highly skilled but also very personable and willing to help train and develop the wider teams.About themThe company are a global agency who specialise in Music. Based in the Hertford area. They pride themselves more »

Helpdesk Support Technician – Mandarin Speaking As a skilled Mandarin speaker, this role will allow you to become more technical, helping to solve 1st line helpdesk tickets and having a more technical senior team around you to escalate issues up the chain. This one could be for you! We … impressive client base, many of which are based in China. They are looking to add another Support Engineer to their ranks to help them maintain service level agreements and a five star service for their end clients in Asia. Why them? role is hybrid working full time … line support team and Technical analysts and account managers who are not only highly skilled but also very personable and willing to help train and develop the wider teams. About them The company are a global agency who specialise in Music. Based in the Hertford area. They more »

Helpdesk Support Analyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: first-level contact and problem resolution for all users with software and application problems. … as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. unresolved calls to appropriate support team member. incident resolutions and maintain logs of the issues handled or escalated. with … vendor support contacts to resolve technical issues within the desktop environment. procedures and standards to improve the efficiency and effectiveness of the help desk. The right person will have a good mix of: minimum of 2 years' experience in a helpdesk or technical support role. more »