30 Help Desk Support Jobs

Role: Helpdesk Support Location: Derby Duration: 5 month Rate: £120 per day Duties: IT Equipment Setup & Handover to Users within the Business IT Equipment Asset Management/Stock Control Incident Management - Resolving all IT Incidents/Service Requests which are under your remit. Basic Network Connectivity Demands Basic … setup. Printer Connectivity Demands - Connecting users to printers/Local Contact for Printer Delivery/Collection Provide Local Users with IT Guidance Provide Support & Assistance to IT Senior Site Manager as and when required. Knowledge & Experience Ability to troubleshoot basic IT laptop hardware, software, and network faults. At … least 12 months experience of working in an IT support environment. Able to follow defined processes and procedures and apply logical thinking when required. Ability to work alone but also possess good team player mentality. --- Fusion People are committed to promoting equal opportunities to people regardless of age more »

or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line … Benefits · 25 days holiday · Your Birthday as a bonus annual leave day · Annual Staff Bonus · Pension scheme · 2 weeks of dedicated training days · Service Desk gamification rewards · Free onsite parking · Ride2work Scheme · Fully airconditioned offices · Onsite Games Room · Dress down Fridays · Unlimited free fruit and soft drinks. · Beans to … cup coffee machine · Company paid quarterly social events · New client introduction bonus · New staff introduction bonus · Regular anonymous pulse surveys to help us help you · PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this more »

Helpdesk Technical Support Technician | 1 st Line Our client is a market leader in the development, manufacture and supply of advanced POS Products and industrial weigh labelling equipment into the worlds food processing industries and major retailers.They are a solutions provider to the major retail industry for Point … technology and people. Full training on products will be provided. Essential Job Responsibilities Reporting to the Lead Technical Support Technician the Helpdesk Support Technician performs the major functions listed below.All training will be given, however a person with a good interest in technology and fundamental IT … system and closed accurately after completion of work. To confidently handle customer or engineer issues, ensuring that any escalations are communicated to the Service Desk Manager. Ensure all administration requirements of the service desk are carried out to company processes and standards. Technical Support Being the more »

Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? If you can answer … Please ensure all gaps in your CV are accounted for. JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer who has an interest in developing an IT career with … excellent customer service and communication skills. The Service Desk team works with Partner teams to deliver IT services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line Technical Support Analyst/ more »

looking for an enthusiastic, fast learner who has the ambition to develop their IT skills within many different areas. Role 1st Line IT support and escalation Tracking and routing problems and requests Client management both face to face and via email and phone Troubleshooting, configuring and assisting with … world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship … software, network services and data storage Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business The more »