2 Permanent Help Desk Support Analyst Jobs in the South East

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a … 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside … and KPI’s. Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice, and fault resolution on first contact as per the Service Desk SLAs. Provide technical advice to customers and Team members communicating technical system matters to non-technical staff clearly to ensure understanding. Ensure the Service more »

or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As … Benefits · 25 days holiday · Your Birthday as a bonus annual leave day · Annual Staff Bonus · Pension scheme · 2 weeks of dedicated training days · Service Desk gamification rewards · Free onsite parking · Ride2work Scheme · Fully airconditioned offices · Onsite Games Room · Dress down Fridays · Unlimited free fruit and soft drinks. · Beans to … cup coffee machine · Company paid quarterly social events · New client introduction bonus · New staff introduction bonus · Regular anonymous pulse surveys to help us help you · PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this more »