Software Support/1st Line Support/Technical Customer Service/HelpdeskEngineer required for my Reading based client. Salary is £24k - 28.5k This is a permanent role with HYBRID working conditions. This role will suit someone who is a fresh Computer graduate or … someone with 1-2 years’ experience in an IT/software Support role. This is an excellent opportunity for someone who wants to progress their career with opportunities to move into: Senior Software Support role Development Implementation Consultancy Sales FULL TRAINING WILL BE PROVIDED You MUST … and defined standards. • Deliver an outstanding customer experience by showcasing excellent communication skills, responsive follow-through, and advocating for customer issues within the support team and other internal departments. • Ensure timely follow-up with customers, maintaining an exceptional support experience. • Create comprehensive case notes and documentation more »
The Role Responsible for the efficient operation, utilization, and support of information and communications technology. Will collaborate with local and corporate IT to devise an IT strategy for the UK and Germany offices to meet the needs of individual departments and overall business needs. Additionally, will have some … day-to-day support for all IT-related queries and issues and provide support where required. Use the Ivanti service desk and manager to track all service requests and assets. Manage the development, administration, and upgrades of all Microsoft and corporate-approved third-party software … Teams. Third-party Software Systems including Glovia G2 (or experience with another ERP system), Rubrik Backup, Citrix, Windows RDS, Ivanti management suite and Service desk, and DLP solutions. Hardware solutions including SAN, Servers, Desktops, and Laptops. Experience with VOIP and Microsoft Teams Phone Systems. The Package The salary offered more »
the South Coast. Due to an increasing workload in their busy IT department, they are now recruiting for an AV/IT HelpdeskSupport Engineer. Within this role, you will be reporting to the Team Lead and providing support for all of the IT/AV … Ensuring all issues in question are logged and documented within the Helpdesk system. Assessing issues in timely manor, and taking the necessary steps to help resolve, and if unresolved, escalate and refer these issues to Level 2 support level team members. Be prepared to also be able more »
HelpdeskEngineer Remote - £25,000 - £35,000 Microsoft, Network, Support Applause IT are proud to be working with an organisation based in in the north of England looking build out their IT support function with a HelpdeskEngineer ready to take the … next step in their journey/career. The successful HelpdeskEngineer will have experience in the following: Demonstrated experience in IT helpdesk or application support roles (preferably 2 years or more). Proficiency in Windows server support. Strong interpersonal communication skills, both over the phone and … your skill set. If you are interested in finding out more then click APPLY NOW or send your CV to (url removed) HelpdeskEngineer Remote - £25,000 - £35,000 Microsoft, Network, Supportmore »
The Role Responsible for the efficient operation, utilization, and support of information and communications technology. Will collaborate with local and corporate IT to devise an IT strategy for the UK and Germany offices to meet the needs of individual departments and overall business needs. Additionally, will have some … including day-to-day support for all IT related queries and issues and provide support where required. Use Ivanti service desk and manager to track all service requests and assets. Manage the development, administration, and upgrades of all Microsoft and corporate approved third-party software … Teams. Third-party Software Systems including Glovia G2 (or experience with another ERP system), Rubrik Backup, Citrix, Windows RDS, Ivanti management suite and Service desk, and DLP solutions. Hardware solutions including SAN, Servers, Desktops, and Laptops. Experience with VOIP and Microsoft Teams Phone Systems. The Package The salary offered more »
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment HelpdeskSupportEngineer Egham/Staines Salary up to £25,000 A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate requirement is for a HelpdeskSupport … for assisting our internal staff by being the first point of contact for technical queries. You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will … have excellent customer service, equipped with the passion, resources and commercial insight to help achieve them. In return, you will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment. Key Responsibilities Providing support for c450 end more »
BLOXHAM BUSINESS CENTRE, BARFORD ROAD, BLOXHAM, BANBURY, England
MIRRORSPHERE LTD
Launch Your IT Career! Join Our Team as an Apprentice HelpdeskSupport Engineer. Gain Hands-On Experience, Mentorship, and Grow in a Dynamic Tech Environment. Apply Now! Role Act as first point of contact on the helpdesk, responding to customer enquiries efficiently and effectively Update tickets in real … Blended on/off the job training and location to be confirmed. Potential career routes/progression once apprenticeship completed: Support Technician, HelpDeskSupport, First Line Support, Office IT Technician, IT Support Analyst, IT Support Officer, Maintenance … Support Technician, Data Centre Support Technician, Cyber/Security Support. Career prospects at MirrorSphere once apprenticeship completed: Apprenticeship Standard Information communications technician (level 3) Training Provider ACTIVATE LEARNING Working Week Number of Hours: 40 Start Time: 09.00am Finish Time: 06.00pm 1 hour for lunch Days TBC more »