2 Help Desk Team Lead Jobs in the North of England

an Ideal position for someone with experience of similar advisory roles and incident management. Ability to undertake waking night shifts is essential. The Team leader will take responsibility for the management of the small OOHS team and ensure the overall running and development of the OOHS. … arising from Creative Support's services nationally. Full training and support provided The post holder will be responsible for leading a long established team as the Out of Hours Service has been in operation for over a decade and offers expert internal advice from 20.00 until 08.00 seven … a week. The post holder will be required to take a reflect-and-review approach and to continue the good practice of the team whilst introducing innovation to develop it into the future. NB: The salary hourly rate is combined with a waking night enhancement of £1.50 per more »

IT Helpdesk Team Leader YORK (YO26) £37k pa Invigorate Recruitment is working with its client a UK-based training company seeking an experienced IT Helpdesk Team Leader The ideal candidate will be responsible for managing information technology support functions of the company including company network, cybersecurity … individual with strong communication skills who can work with a small team to help the wider company. Key Responsibilities IT Helpdesk Team Leader Provide 2nd/3rd line technical support to end-users, resolving complex hardware, network and software issues in a timely and efficient … to troubleshoot and resolve IT-related issues. Ensuring that support tickets are completed promptly and documented correctly. Skills and Qualifications for the IT Helpdesk Team Leader : Proven experience in IT support, especially network and system administration. Strong knowledge of IT infrastructure, including firewalls, switches, routers, and VPNs. Experience more »