Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Reed Technology
ICT Contracts Manager Annual Salary: Up to £42,000 Location: Birmingham Job Type: Hybrid We are excited to offer a fantastic opportunity for an ICT Contracts Manager to join a dynamic team in Birmingham. The successful candidate will lead IT negotiations, resolve contractual and supplier performance … identifying service improvement opportunities and addressing obstacles impacting service delivery. Work closely with senior managers to maintain the Supplier and Contracts database. Assist the ICT Contracts & Software Assets Manager with the in-year contract management process for IT contracts, including technical and performance meetings and the annual contract … Significant experience in Supplier Management. Extensive knowledge in performance Management: Service Level Agreements, Key Performance Indicators, and Continual Service. Hands-on experience within complex ICT Service environments. Familiarity with IT Service Management toolsets. Proven ability to manage complex relationships and situations. Understanding of IT-related procurement processes. Degree level more »
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and … management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available … to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to more »
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and … management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available … to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to more »
University Hospitals Birmingham NHS Foundation Trust
Job summary University Hospitals Birmingham ICT Department is one of the largest in the NHS, supporting a diverse staff base of over 24,000 clinical and non-clinical users across 4 main hospital sites and many community and remote locations. We are recruiting an experienced ICT Contracts Manager … impacting suppliers' ability to deliver services. They will work closely with senior managers to maintain the Supplier and Contracts database. They will assist the ICT Contracts & Software Assets Manager with the in-year contract management process for IT contracts, including the work programme for contract technical and performance … knowledge and experience in performance Management: Service Level Agreements, Key Performance Indicators and Continual Service Improvement * Demonstrable management and hands-on experience within complex ICT Service environments * Experience with IT Service Management toolsets * Experience managing complex relationships and situations. * IT-related procurement processes * Experience of conducting and contributing to more »
