Job Title: Service Desk Analyst Location: Portsmouth Salary: £25-£30 P / h Key Skills: Unix, Linux, Windows OS, Active Directory, Tivoli, SolarWinds, Zabbiz, Networking, Firewalls, Service Desk Are you a tech-savvy professional with a passion for solving complex IT challenges? A global leader in aerospace, defence, and … Produce management reports from ITSM data Performing or arranging software rebuilds following system failure. Supporting the deployment of software configurations. Support of a 24 / 7 shift pattern, including accurate time keeping and required to support shift cover What are we looking for in our next Service Desk Analyst … Experience working on a 24X7 Service Desk, in a high availability environment and / or ability to demonstrate previous experience of delivering customer facing support in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant more »
shifts, including nights, working on a rota system. Relevant expertise includes: - Experience working on a 24X7 Service Desk, in a high availability environment and / or ability to demonstrate previous experience of delivering customer facing support in other industries. - Able to demonstrate an ability to meet challenges head on … and applications not worked with in previous roles. - Experience of ISO20000, 27001, 9001 assessment processes - Service Management toolsets (ServiceNow / Hornbill / Remedy) - A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory - And understanding of Networking, firewalls, network monitoring tools. more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Solos Consultants Ltd
283.24p Daily Rate PAYE £367.65p Daily Rate LTD / UMBRELLA Outside IR35 Full Time 6 Month Contract Initially Milton Keynes / Onsite working requirement DV Clearance Our Government Client is looking for a Senior Operations Analyst to join their team on an initial 6 month contract basis. The … environment Managing Modern Desktops - MD 101 Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100 365 Desktop (Intune / EPM) Cloud experience Apple Mobile Phone / Apple Business Manager experience Essential (Professional Qualifications and Accreditation): ITIL v3 / v4 Foundation Managing … AZ-900) Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100 Desirable: Knowledge of operating IT systems within Government environments Working knowledge of ISO 9001, ISO20000 and ISO27001; O365 Accreditation Desirable (Professional Qualifications and Accreditation): ITIL v4 Foundation. Agile Foundation Constraints Candidates submitted for this role must be more »
