2 IT Analyst Jobs in Surrey

Piccadilly One is working with a successful UK organisation that is currently looking for a well-rounded IT Support Contractor to join its IT Support Function. This role is offered on an Inside IR35 basis, Hybrid Working available, 3-6 months. Tech stack and duties below. Responsibilities Provide … 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT organisation … the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts to share information and knowledge. Ensure the correct procedures are followed for escalating major incidents when reported. Ensure accurate and informative information more »

IT Support Analyst Guildford - 100% Onsite Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their Guildford office. You will also be responsible for providing support to their regional offices. Key Skills Manage … Functional Devices and printers Experience of supporting mobile devices including iPhones Experience of using an Incident Management system Experience of Cisco Maintenance an advantage IT Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and more »