Our client, a leading financial services organisation based in London are looking to hire an IT Change & Configuration Analyst on a permanent basis. This is join a Service Delivery team who are responsible for the implementation of new services into their IT environments and maintain their CMD. …/Change Configuration role within Financial Services sector - essential Familiarity with ITSM tools and technologies Strong understanding of ITIL principles and their application in IT service management Knowledge of configuration management databases (CMDB) and their role in maintaining accurate configuration information. Familiarity with current infrastructure technologies such as networking more »
networks, storage, cloud services). feasibility studies and cost-benefit analyses to support decision-making processes. Project Management and Coordination: in planning and managing IT infrastructure projects, ensuring they are delivered on time, within scope, and within budget. with IT teams, vendors, and other stakeholders to ensure successful … execution. project documentation, including project plans, status reports, and post-implementation reviews. Process Improvement: opportunities for improving business processes through the effective use of IT infrastructure. and recommend solutions to enhance operational efficiency, reduce costs, and improve service quality. with business units to implement and monitor process improvements. Technical … Support and Troubleshooting: technical support and expertise in resolving complex infrastructure-related issues. with IT teams to ensure issues are addressed promptly and effectively. and maintain comprehensive documentation of systems, processes, and solutions. Stakeholder Communication: as the primary point of contact between business units and the IT infrastructure more »
3rd Line Analyst | Support | Engineer | Intune Role: 3rd line Analyst Salary: £40,000-£507,000 Location: Wakefield, London, Leatherhead 3rd Line Analyst is required on a permanent basis to help support with tickets and work on exciting projects. With clients such as Coca Cola, Google and Samsung … to work for one of the fastest growing companies in their field and work with the latest technology. If you are a 2nd line analyst looking for that next step in your career then please don't hesitate to apply as well! If this role is of interest, please more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Clarke Energy
high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide 1st and 2nd line support to users within the Clarke Energy Group. You will … Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About you: If you have previous experience of working in an IT environment on a helpdesk where strong customer service and communication skills are essential then this could be the role for you. You should have … main focus of this role is to provide 1st and 2nd line support to users, alongside taking responsibility for allocated tasks and assisting other IT team members as required. Some of the key responsibilities are listed below: • Provide a high quality 1st and 2nd line support service , resolving issues more »
Role: Sr. Business Analyst with Infrastructure Knowledge Location: London, UK Experience: 7-10 years Salary: 60k – 70k GBP/year Key Responsibilities Requirement Gathering and Analysis: Collaborate with business stakeholders to gather and document detailed business requirements. Analyze and translate business needs into technical specifications, focusing on infrastructure requirements … cloud services). Conduct feasibility studies and cost-benefit analyses to support decision-making processes. Project Management and Coordination: Assist in planning and managing IT infrastructure projects, ensuring they are delivered on time, within scope, and within budget. Coordinate with IT teams, vendors, and other stakeholders to ensure … project documentation, including project plans, status reports, and post-implementation reviews. Process Improvement: Identify opportunities for improving business processes through the effective use of IT infrastructure. Develop and recommend solutions to enhance operational efficiency, reduce costs, and improve service quality. Work with business units to implement and monitor process more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business … inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and policies. … on the following Thursday and Friday, effectively granting them a 4 day "long weekend" following the weekend that they work. 37.5hr Contract About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home and thats just what we more »
Prestigious opportunity for an IT Support Analyst within a pioneering technology team based in Manchester City Centre. Following a period of significant growth and expansion, we are seeking an ambitious individual to join our success story! As one of a team of IT Support Analysts on our … support to all users via telephone, email and face to face Working with the Service Management systems to agreed SLAs Maintenance and support of IT systems, hardware and applications as well as IT Project work Resolving or escalating user incidents or queries within SLA and KPI timescales Taking … an out of hours rota, when required. If you possess a combination of some of the following skills then LETS TALK! Previous experience providing IT Support in a professional services environment. Experience in a Service Desk environment working within SLA and KPIs. Windows Server awareness. Active Directory user configuration more »
University Hospitals Birmingham NHS Foundation Trust
Job summary As member of the IT Service Centre team, reporting to the IT Application Support Team Leader, the post holder will assist in the provision of responsive, customer focussed service, providing routine 1st and 2nd Level IT Support to Trust users and stakeholders as directed. Working … under supervision and as directed by the IT Application Support Team Leader, the post holder will provide Registration Authority services to users of systems, including the day-to-day support of the local Registration Authority, the issue of Smartcards and associated role profiles in compliance with the National and … local registration policies and procedures. Main duties of the job Under supervision, provide assistance and support within the IT Service Centre Team with a view to supporting an efficient and reliable IT Customer centric service to the Trust, utilising basic customer service skills in order to maximise positive more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Circle Group
1st Line IT Support Engineer - Cambridge - MSP - £28K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1st Line IT Support Engineer to join the team. As a leading technology company, you will become part of a reputable organisation dedicated … based role Windows OS 11/10 Windows Server, Exchange Server experience Active Directory Group Policy (DNS/DHCP) VPN technologies Firewall technologies & troubleshooting It would be highly advantageous if the ideal candidate that experience with the following: VMware/Hyper-V virtualisation tools Office 365 SQL Server Backup … t worry if your current CV isn't up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft Gold Partner, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment is more »
management principles and practices, particularly associated with Maximo and ArcGIS would be an advantage. The ability to collaborate effectively with cross-functional teams including IT, operations, and management. Capability to analyse complex problems, evaluate alternative solutions, and make recommendations based on data-driven insights. Excellent analysis and knowledge transfer more »
edge technologies to streamline their operations and to fully leverage the potential of the tools being invested in. They are currently seeking a talented IT Applications Analyst to join their team. Position Overview: Reporting directly to the Operations Director the role will play a pivotal role in maximising … users to facilitate the adoption of best practices and maximise the benefits of Microsoft applications. Collaboration: Collaborate cross-functionally with various departments to align IT solutions with business objectives and drive continuous improvement. What We Are Looking For In You : Proven experience in using Microsoft applications Experience in data … environment, we would love to hear from you. Please submit your CV via the "Apply" button or email (url removed) for more details. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. more »
IT Business Analyst Hyde Park, London, W2 The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens … iconic green spaces are among the most visited attractions in the UK with 77 million visits every year. We are now looking for an IT Business Analyst to join us on a full-time basis, for a one-year fixed-term contract to cover a period of maternity. … executing test plans, this is a brilliant opportunity to further your career with our committed organisation. This is a great chance to hone your IT skillset, get involved in a wide range of projects and make an impact on a London institution. Whats more, youll discover that working amidst more »
Kettering, Northamptonshire, United Kingdom Hybrid / WFH Options
Investigo
IT Systems Analyst - EDI/ERP - Kettering/Flexible 40k - 50k per annum - Hybrid Working on Offer (50% Office Working Expected) IT Systems Analyst required ideally with either ERP system or EDI experience, required for a global retailer that has an impressive record of transforming it's technology over the last few years. Within the role, you will play a key part in providing IT Systems Support on a bespoke ERP system and provide support with EDI. Full training on the system will be provided, however previous experience supporting either ERP systems or Electronic … re interested in finding out more, please apply and your application will be reviewed by Ian Tittley from the Technology & Change team at Investigo! IT Systems Analyst - EDI/ERP - Kettering/Flexible more »
commitment to excellence and innovation. Our client values its employees and provides a supportive and dynamic work environment. They are currently seeking a dedicated IT Service Desk Analyst to join their Tech Support Team. IT Service Desk Analyst Leeds/Onsite £22,000 - £30,000 (DOE more »
Employment Type: Permanent
Salary: £22000 - £30000/annum 28 days holiday, pension, discount
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career … with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You … towards colleagues and assist needed Ability to work as part of a team and to use their own initiative Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Anne Rooke is a leading Mac IT Technical Recruiter specialising in macOS and Cross more »
IT Manager/Systems Analyst - Leeds Are you an experienced IT Manager/IT Systems Analyst based in Leeds looking to work for a Global Industrial, Machinery, Manufacturing company? You will be working for a Worldwide provider of complex fluid power control systems, who also … for this opportunity. What does the role entail? This is a stand-alone role, and you will be the go-to person for anything IT related. You will provide technical support and advice to all internal users whilst being the first contact in dealing with 3rd party suppliers. Furthermore … Manage server upgrades and migrations. Upgrade of software and hardware. Purchasing of both hardware and software, in line with budgets. Setting up new starters IT equipment and systems. Liaising with 3rd party providers. Support and maintenance on the ERP system, Epicor. Liaising with the head office in the US more »
Job Purpose : Provide 1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and … performance standards are met and contributing to an efficient and effective IT Service. Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus … external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality targets are maintained. To maintain the IT Knowledgebase with internally facing technical and externally facing non-technical IT Support articles. To work collaboratively across the IT environment and with more »
West End, London, Piccadilly Circus, United Kingdom
Eligo Recruitment Ltd
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides … 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as required … Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones Microsoft Office 365, Dropbox, Google Suite more »
Job summary An opportunity has arisen for an enthusiastic and motivated Clinical Application Analyst to join the Clinical Applications team within the IT department at the Great Western Hospitals NHS Foundation Trust. The team are responsible for managing and supporting the key clinical IT applications Trust wide. … Working within a close and supportive IT team the successful candidate will provide IT support to a multi-disciplinary range of IT users across the Trust. The role will involve dealing reactively with IT issues as they arise as well as proactively working with clinical and … non-clinical IT users to gather their IT requirements, undertake system configurations and development, and assist with end user Training, ensuring optimum use of the clinical systems for the benefit of patient care. Main duties of the job The Post holder will provide a dedicated IT support more »
of technology solutions. They will gain understanding of both the department and the business in order to be the first point of call for IT support issues. Role With mentoring and supervision, the successful candidate will undertake the following: Provide a first point of contact for all business users … in relation to IT support. Become familiar with technical troubleshooting of both hardware and software issues. Adhere to established processes centred around the service desk such as access management, incident management, service management, problem management and change management. Actively participate in continued development as agreed with the training provider … Start Date Sunday, 1st September 2024 Desired Skills Communication skills Organisation skills Problem solving skills Team working A keen interest in technology Worked with IT equipment Passion for IT Interpersonal skills Multi-tasking skills Qualifications 5 GCSE's including English and Maths GCSE or equivalent, grade A*-C more »
Local candidates only. IT PMO Analyst/Programme Management Office Analyst/Project Management Office Analyst/Risk/Issues/Data/RAID/Prince 2/Stakeholder Management/6 month contract/£350 - £450 per day Inside IR35. One of our leading clients … is looking to recruit a IT PMO Analyst. Location - On site Warwickshire Duration - 6 months Day Rate - £350 - £450 per day inside IR35 Experience: Must have experience in a PMO role, approx. 5 years + Experience working on an IT related programme - eg IT Infrastructure/Deployment …/IT Systems etc Strong Risk and Issue Management Process improvement/implementation Good data experience Stakeholder management Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of more »
The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This … and profitable company that promotes from within and are focused on individual skills development on a team environment. Skills and Experience: Experience within an IT Support or First Line Support role would be beneficial Knowledge of Windows 11, MAC IOS and Active Directory administration Exposure to Cloud technologies as more »
Employment Type: Permanent
Salary: £28000 - £30000/annum (plus company benefits & bonuses)
Security Analyst - SC - IT Health Check - Milton Keynes - £400-450/Day Outside Security Analyst - IT Health Check - penetration testing - vulnerability scanning The successful Security Analyst will need to demonstrate commercial experience in the following areas: Vulnerability scanning and manual analysis of internal network Desktop … level Configuration of remote access solutions Build and Configuration of laptops and other mobile devices Internal security gateway configuration Wireless network configuration The Security Analyst will need to hold current SC Clearance and be able to work 4-5 days in the Milton Keynes office. more »
environment? If so, we have an exciting opportunity for you to join a dynamic team in the Legal Sector! About the Role: As an IT Asset Management Analyst, you will play a pivotal role in the team, responsible for managing IT hardware and software assets throughout their … lifecycles. Your main duties will include: Conducting inventories and usage monitoring of all IT assets Requesting quotes for hardware and software, and managing pricing approvals Creating and updating Purchase Orders, ensuring timely delivery of goods Managing vendor relationships and understanding key contracts Handling incidents and requests, providing regular updates … in this role, you'll need: Knowledge and experience of administering an ITSM (such as Service Now), particularly the Asset Management Database Experience in IT asset management lifecycle processes and procurement Proficient with Office 365 suite (including Excel, Word, Outlook) and SharePoint Excellent communication and interpersonal skills Don't more »
