Kettering, Northamptonshire, United Kingdom Hybrid / WFH Options
Clinch
a chance to learn something new and influence the global business. PURPOSE STATEMENT This is a role for a hands-on technical Networks Operations Engineer with practical experience and expertise and is responsible for the operational health, and functions pertinent to industry standards for high volume and highly available … support the infrastructure in production and non-production environments. This position also interfaces with 3rd party managed services, as well as other in-house IT teams to support Travel + Leisure e-commerce, corporate call centre, proprietary and COTs systems and applications, including problem, incident and change management. Responsible … and weekend/after hours as required and will be expected to work diligently to ensure issues are resolved and/or escalated. Assist IT personnel in a consulting capacity in order to ensure issues resolution and project success and will be expected to provide accurate estimates and work more »
what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business. A professional level IT role, providing a proven technical skillset mainly within the end user related technology arena. The role will predominantly involve 2nd and 3rd levels of … end user IT engineering, escalations from the Service Desk and IT consultancy to the business. The role will also be inclusive of occasional first line support to the business when required. To support and maintain key business information systems in line with current business strategy with an emphasis … maintains core operations of the RCI Endpoint environments across all RCI offices according to agreed service levels. This involves L2\L3 support including leading IT Endpoint projects and deployments. Assist associates with Endpoint\Printer\Telephony and Software provisioning in accordance with Global Processes Provides L2 service resolution for all more »
NN7, Little Houghton, Northamptonshire, United Kingdom
Chapman Tate Associates
Job Title: IT Support Engineer Location: Northampton - 3 days from the office 2 from home Salary: Up to £25,000 per annum Key Areas: Windows Server, Windows Desktop, 1st/2nd-Line Support, Networking, AD, Active Directory, Networking, LAN/WAN, TCP/IP Are you an enthusiastic … and customer-focused individual with a passion for IT support? We are currently seeking a talented IT Support Engineer to join this dedicated IT MSP in their Northampton offices. Responsibilities: - Provide first-line technical support to end-users via phone, email, and ticketing system. - Troubleshoot and … accurately within the ticketing system. - Assist with the setup and configuration of user accounts, devices, and software applications. - Collaborate with other members of the IT team to improve processes and enhance customer satisfaction. Requirements: - Previous experience in a similar 1st line support role is preferred but not essential. - Strong more »
