4 IT Manager Jobs in Cardiff with Remote Work Options

IT Manager Permanent – Full time – Salary: (doe) – Location: Cardiff | Hybrid Are we the business for you? Capital is a growing business; we are a commercial law firm and a consultancy business with headquarters in Cardiff and offices in London and Paris. Working with clients across the country and … work and in the combination of our services. The Role You will be tasked with the day-to-day management and development of the IT function and its personnel. Your primary goal is to ensure that the services provided by the onsite team align with contractual commitments and industry … the organization's strategic objectives. Collaborating closely with the firm's Managed Service Provider (MSP), you will oversee the functionality of the firm's IT systems to ensure they meet operational requirements. Key Competencies Stakeholder Management & Business Partnering Managing stakeholder relationships, attending departmental meetings, having full accountability for feeding more »

IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You will join an already … the office, and 2 days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service desk procedures General helpdesk IT support such as active directory, exchange, PC support, and IT admin … procedures, to optimize service delivery and ensure adherence to ITIL processes and procedures. You shall also monitor service desk performance metrics, analyse trends in IT, and identify areas for improvement to enhance service levels across the company You will be managing a team of service desk analysts and ensuring more »

IT Service Desk Manager required by our market leading, award winning, professional services organisation based in Cardiff. The successful candidate will lead and manage a team of 10 Service Desk Engineers across 3 sites in the UK supporting close to 1,000 users. This role will be split … between management (75%) and hands-on support (25%). The IT Service Desk Manager will play a crucial role in maintaining high levels of customer satisfaction, managing service delivery, and driving continuous improvement initiatives within the service desk function. Main Responsibilities: Management Lead, mentor, and manage a team … to ensure high performance and professional development. Oversee the day-to-day operations of the service desk, including ticket management, prioritisation, and resolution of IT support requests and incidents. Develop and implement service desk policies, procedures, and best practices to optimize service delivery and ensure adherence to ITIL processes. more »

We are currently working with an established housing association based in South Wales that is looking for an experienced IT Manager to join a new team. With this role there is the benefit of remote working and a matched pension contribution. If you are an experienced Digital Systems … Manager this role may be for you. IT Manager Salary: From £47,000 Working Hours: Monday - Friday As IT Manager you will be working on the Contract Support Team assisting with: Chasing quotations and works, following up on jobs Liaising with various internal departments to … develop and carryout new opportunities Sorting PO's, ordering parts and organising invoices where required General administration duties Working closely with the service manager to upkeep high level of service provided Scheduling work, ensuring diaries are maintained with accurate information Maintaining and creating strong relationships with customers, attending meetings more »