WHAT YOU'LL DO BCG's IT strategy is a multi-year transformation effort towards becoming a "best-in-class" IT function. The IT Transformation & tech strategy is responsible for realizing a suite of organization-defining benefits examples of high-priority initiatives include: Modernizing our "Next-Gen … GenAI capabilities Developing and executing our Digital Talent Strategy Improving our Information Security posture Promoting a culture of innovation Enabling automation and higher-quality IT Service The IT Strategy & Transformation team, that you'll be a member of, is responsible for ensuring the delivery of the benefits of … transparency for senior leadership and supporting the organization of resources and decisions across initiatives to ensure effective coordination and prioritization of critical tasks. The IT Strategy & Operations Senior Manager role is responsible for driving transparency to the outcomes and top metrics to deliver against our ambitions. This more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Connexa
Job Role: ITOperationsManager Location: Sheffield Salary: £35,000 - £50,000 D.O.E Overview: Seeking an experienced IT Technician or ITManager to oversee the management, installation, maintenance, availability, and integrity of the technical infrastructure. The role involves leading a team, enhancing system effectiveness … to-date asset register for tracking assets. Keep policies and procedural documentation current, including maintenance contracts and warranties. Report monthly to senior leadership on operations and development work. Ensure troubleshooting is conducted and documented before escalating incidents. Maintain backup of electronic data. Ensure compliance with security requirements and implement … the Security and Compliance Manager. Drive personal and team professional development in line with the organization's requirements. Work closely with e-Learning, Premises Manager, and other staff to implement the digital strategy. Manage a development group to monitor and evaluate the effectiveness of technical usage. Identify and address more »
ITOperationsManager - London Market Underwriter - £Competitive Finitas are delighted to be partnered with a medium-sized, Agile underwriting business operating in the Lloyd's market and assist in their efforts in identifying an experience ITOperations professional. This is a brand new role as … systems implementation as part of Blueprint II and Velonetic's Phase One programme, due for delivery by July 2024. Key responsibilities: Support the Systems Manager in the day-to-day operational running of core IT services including managing outsourced partners and the company's Security Services. Work closely … with the Underwriting OperationsManager and assist the delivery of Blueprint II projects, including PAS implementations across the underwriting and claims functions. Be a leading member in the organisation's InfoSec Forum. Again working closely with the Underwriting OperationsManager, you'll be supporting change initiatives more »
The Role • Accountable for leading a team of Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are met and upheld in live operation for IT & Infrastructure technologies. • Accountable for measuring what level of assurance is required … environment by analysis of contracted service levels with the partners. Responsibilities • Clearly establishes performance goals related to the delivery of Services across all channels (IT service desk, call centre, self-service, retail), and communicates them to all key stakeholders. • Actively manages the risks associated to maintaining the service and … refinement of core Service processes to eliminate waste and reduce support-related costs.. • Provides Service Owners with balanced scorecards for all Services underpinned by IT & Infrastructure technology services covering all facets of service: customer experience, quality management, financial, security and compliance. Experience • Experience of working with and influencing various more »
IT & Infrastructure Operations Performance Manager - 6 month contract - Mobile Telecoms Reading - hybrid - 2 days/week in office Role: Accountable for leading a team of Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are … met and upheld in live operation for IT & Infrastructure technologies. • Accountable for measuring what level of assurance is required to ensure the Service is being operated at its most optimal level of efficiency and effectiveness. • Accountable for developing organisational commitment to ongoing quality improvement by ensuring that the quality more »
IT and Infrastructure Operations Performance Manager – Mobile Telecom 6 Months Contract Reading – 2 days per week onsite We are hiring an IT and Infrastructure Operations Performance Manager for a telecom client based in Reading. Overview of the Role: Accountable for leading a team of … Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are met and upheld in live operation for IT & Infrastructure technologies. Accountable for measuring what level of assurance is required to ensure the Service is being operated at … contracted service levels with the partners. What you will be doing? Clearly establishes performance goals related to the delivery of Services across all channels (IT service desk, call centre, self-service, retail), and communicates them to all key stakeholders. Actively manages the risks associated to maintaining the service and more »
IT and Digital OperationsManager Reports to: Chief Technology Officer About us The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away … print in pursuit of sustainability, and to safeguard its values and journalism for the future. The Independent has always thrived through innovation and change. It was the first British newspaper to add a Saturday magazine; the first to give photography the same prestige as a news copy; the first … if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. About you ● You will know what it takes to make our IT and Digital Operations scale at pace ● You will have a real can-do attitude, drive and talent more »
Job DescriptionIT OperationsManager - up to £85,000 Salary?You’ll be joining a Private equity firm focused on alternative asset management within developing countries, with a strong focus on data and cyber security.You’ll be coming in to drive innovation and efficiency in a range of technology … a day to day, you will be in charge of the successful delivery of technology, data, process and organizational structure changes, ensuring that the operations team runs smoothly.You will be driving solutions for the business, migrating data whilst managing multiple vendors relationships. This opportunity will amplify your ability to … but also empower you to make a significant impact in the Private Equity landscape.Having experience in administrating CRMs, strong experience in data migration and operations is a must have. If you have experience within the Private Equity space will serve you well in securing an interview but itmore »
Job Description ITOperationsManager - New York Our Client - a Global organisation is looking to recruit an ITOperationsManager to manage the US ITOperations based in New York. The primary role of the ITOperationsManager is … to be responsible for managing the day to day operations of the US IT support teams and services, primarily in NY and LA. This role requires a solid communicator, with an outstanding customer service and people skills, across a diverse range of IT functions. This role is … in the delivery of new innovative technologies, within the bounds of existing workstreams, as well as identifying opportunities to develop, pursue and maximise our IT functionalities. This includes all operational aspects of the delivery of user service support, application support, Infrastructure management for our US regions, with key emphasis more »
Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
Reperio Human Capital
ITOperationsManager Location: Dublin (Hybrid) Highly Competitive Salary & Benefits Package I'm seeking to hire an experienced IT Infrastructure professional in behalf of my Dublin- based client. You will play a key part in the management of IT Infrastructure and Operations. Duties will involve … overseeing vendor management, the IT Service Desk, Infrastructure and contributing to strategic projects. Duties: Overseeing a team of Service Desk Engineers, a Senior Infrastructure Engineer and the IT Governance and Vendor Management Lead Leading infrastructure initiatives, assisting in the migration to and management of Azure services & on-premises … to end users Managing relationships with vendors Overseeing the administration of on-premise and Cloud network infrastructure, as well as monitoring/managing security operations and implementing Cybersecurity measures Requirements: Experience in a Leadership or Management role 5-10 years' experience in an Infrastructure Engineering or similar role Strong more »
Birmingham, West Midlands (County), United Kingdom
Vivo Talent
ITOperationsManager/Financial Services/Birmingham/Infrastructure/12 Month FTC/Onsite Vivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on a fixed … is suitable for a hands-on leader who motivates their team to achieve excellence and is dedicated to optimising processes and platforms for efficiency. ITOperationsManager/Financial Services/Birmingham/Infrastructure/12 Month FTC/Onsite ITOperationsManager/… Financial Services/Birmingham/Infrastructure/12 Month FTC/Onsite ITOperationsManager/Financial Services/Birmingham/Infrastructure/12 Month FTC/Onsite more »
IT AV Site OperationsManager As a regional leader in Digital-out-of-Home (DooH) advertising in the Middle East, Our Client has recently expanded to London as part of its global growth initiative. With over 1800 digital screens in 550 premium locations across the UAE, Our … achieve similar network scale in the UK over the next three years. As the companys business continues to grow, Our Client is seeking an IT or A/V professional to help the company achieve its goals. Industry: Media/Advertising Position type: Full-time Location: London, UK Job … title: Site OperationsManager Reports to: Managing Director Starting Salary: TBD Position Summary: As Site OperationsManager, you will play a critical role in managing the set-up, installation, and ongoing maintenance of our digital signage network - ensuring seamless delivery of digital advertising content. The successful more »