of your 25 days leave. The spec below The ITService Delivery Manager is responsible for overseeing the delivery of services provided by an external vendor to ensure that they meet or exceed contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves … relationship. The ITService Delivery Manager is responsible for the day to day service delivery of defined ITServices provided by both internal and external service providers. The ITService Delivery Manager looks after operational relationship with the service … including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services delivered and manage their CSIPs. Oversee the delivery of services by vendors to ensure they align with the company's standards and objectives more »
Manchester Area, United Kingdom Hybrid / WFH Options
Fruition IT
ITServiceManager Manchester, UK – Hybrid working Up to £55,000 basic salary An exciting opportunity has arisen for a proactive and dynamic ITServiceManager to join a leading consumer focused business, playing a pivotal role in improving ITservice levels across the organisation. The ITServiceManager will be responsible for identifying and delivering increased performance and reduced cost, liaising closely with key IT operations teams and building relationships with a wide variety of business stakeholders. In addition, the ITServiceManager will also act as an escalation point for all IT issues and problems, ensuring that effective plans are put in place to reduce impact on the business, and creating strategies to avoid repeat incidents. ITServiceManager – Key more »
Your new company I am working with a growing Multi Academy Trust who are based across East Anglia. Their aim is to deliver outstanding education for the younger generation. They already have multiple schools over East Anglia and looking to more »
Hertford, England, United Kingdom Hybrid / WFH Options
Premier Group Recruitment
Role: Information Technology Service Delivery Manager Skills: Office 365, Email, Exchange, Teams, LAN, WAN, RDS, VPN, Server infrastructure, understanding of Cloud server management, Media player deployment including software upgrades and enhancements, Planning and implementation of upgrades, Line management experience and liaising with internal stakeholders. We have a long … of clients spanning leisure, retail and hospitality. They are now looking to expand the team further by adding an Information Technology Service Delivery Manager to their ranks. This position is on a permanent basis. £55,000 – Technical Manager – Hertford (Hybrid) They have hybrid working which is … and enhancements Planning and implementation of upgrades Collaboration with 3rd party partners Line management experience Liaising with internal stakeholders If this sounds like it could be worth a conversation, then apply today and we’ll aim to be in touch shortly. more »
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
ITServiceManager: Pay up to £36,545p.a. plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. This is an exciting opportunity for an ITServiceManager to join DWP's Fraud … Error Live Support team and be part of a huge government department supporting over 20 million citizens every day. DWP services cover everything from helping children & families right through to supporting relatives of lost loved ones. We help people find jobs, support people financially when they are unable to … work occasional evenings and weekends as required. Work as part of a dynamic team that will give you the opportunity to develop in ITservice management whilst having the chance to work towards professional accreditations such as ITIL Managing Professional. What skills, knowledge and experience will you need more »
the Norwich High Schools supporting a small team and covering multiple schools within the Trust. Your new role As the Deputy ITServicesManager, you will be working alongside the ITServicesManager to help ensure smooth functioning of IT infrastructure and services within the trust. Your responsibilities will include supporting network operating systems, equipment, cabling, and infrastructure products. You will leverage your technical expertise in desktop computers, peripherals, and WAN technologies to successfully manage IT operations on a trust-wide scale. Regular visits to … the trust will be required, so a full driving license is essential. What you'll need to succeed Minimum of 5 years of IT support experience in a Microsoft environment. Practical knowledge of network operating systems, equipment, cabling, and infrastructure products. Strong technical background in desktop computers and more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Technology Services Group
Job Title: ITServicesManager Location: Newcastle Upon Tyne Salary: Up To £40k Per Annum Job type: Full Time, Permanent Who are we? TSG (Technology Services Group) are a Managed ITServices provider servicing businesses UK Wide. At TSG our people … and Shared Growth, these sit at the core of our business helping us to achieve our mission. Why should I work for TSG? It is our people that make TSG what it is and a great place to work. We put a lot of work in … events, we launched the very first 'TSG Festival' in 2021, Team TSG's feedback was so positive that we have decided to make it a yearly event Two paid CSR days per annum that you can use towards giving something back Our charity fundraising - TSG have raised over more »
B2B Account Manager - ITServices and Electronics What: ITServices & Electronics B2B Sales Account Manager Where: Warrington Salary : £25,000 - £35,000 Basic Salary (£50,000 - £100,000+ OTE) Requirements : B2B Sales Experience, Hungry and Driven Personality, Interest in Technology … NHS, police forces and even football teams, with the plans to grow their clientele even further! They are looking for a sales account manager with excellent phone manner and relationship building skills. You need to be organised, energetic and work well within a diverse sales team. This company … strategy Requirements: Hungry, humble and driven personality Ample experience in Sales Account Management or Business Development You MAY have experience in office supplies, IT sales or telesales Experience in building up a base of customers and account manage them by adding to their portfolio of products from our more »
of your 25 days leave. The spec below The ITService Delivery Manager is responsible for overseeing the delivery of services provided by an external vendor to ensure that they meet or exceed contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves … relationship. The ITService Delivery Manager is responsible for the day to day service delivery of defined ITServices provided by both internal and external service providers. The ITService Delivery Manager looks after operational relationship with the service … including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services delivered and manage their CSIPs. Oversee the delivery of services by vendors to ensure they align with the company's standards and objectives more »
Employment Type: Permanent
Salary: £60000 - £65000/annum Excellent Benefits including bonus
ITServiceManager This is a varied and demanding role working for a large organisation in which you will be working alongside all levels of stakeholders and managing a team of 30. The main purpose of this role is to manage and coach the team and … support in all areas. It is expected that the role will consist mainly of management and not delivery of IT support although you will need to be able to get involved where necessary. Duties and responsibilities: Manage the key strategic relationships of the IT support service . Ensure compliance with IT systems regulations Keep up to date with changes in technology Liaise closely with all levels of stakeholders to identify Strategic opportunities Manage, coach and develop a team of 30 IT support technicians. Required Skills and Experience ITIL more »
ITManager London (near Charring Cross) - 3 days in the office Salary negotiable on skills and experience within the range of £40 - 65k - able to consider part time working. ** You will come from an SME environment ** New position within a very well established, niche regulatory company … who are looking for an ITManager after a period of transformation. You will be responsible for overseeing the functionality of ICT within the organisation, while managing and leading internal and external support resources. This role is varied and will suit someone coming from a similar … support function covering managing requests, incident, problem, and change management. * Work with IT Managed Service Providers, ensuring ITservices align with needs. * Maintain maximum system uptime and promptly address system issues, particularly related to Microsoft Dynamics CRM and Azure platforms. * Oversee ITmore »
through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the ITService Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be … of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your … and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous improvement mindset. Reporting to the Group IT Director, your insights and feedback will shape our IT strategy, ensuring our ITService Delivery function aligns seamlessly with our more »
ITServiceManager Permanent Sheffield/Hybrid (2 days per week on site) Salary: £55k - £65k + benefits We are actively looking to secure a ServiceManager to join Experis. Experis Consultancy is a Global entity with a well-established team with over … are passionate about training, technology and career development. Your Skills: Service Management Leadership : Lead the service management team, ensuring that all ITservices are delivered in accordance with ITIL standards. ITIL Implementation : Implement ITIL best practices across all areas of service management, including incident management, problem management … a service strategy that aligns with the organization's business objectives. Service Design and Transition : Oversee the design and transition of new and changed services, ensuring that they meet business requirements and are delivered without disrupting existing services. Service Operation : Ensure the efficient and effective operation of ITmore »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Adria Solutions
IT Technical ServicesManager Sheffield Our Sheffield client seeks a skilled IT Technical ServicesManager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical … A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL … Hybrid working Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now!IT Technical ServicesManager Sheffield more »