plans are to grow to 400-500 by 2025 through the development our UK nuclear service offerings. We are currently recruiting for an Junior ITSupport Technician to support our growing IT function at our Head Office in Avonmouth. The Junior ITSupport Technician … will provide support for the main IT service Engineer at our Avonmouth site and assisting with the local network infrastructure, ensuring its health and compliance, support the PC fleet and the current 300 users of the Framatome IT network across our sites, including Hinkley Point C … and their respective local ITsupport engineers. As the Junior IT Service Engineer , you will be liaising with the wider IT team, and will report directly to our IT Service Engineer in Avonmouth. Key responsibilities will include: Local ITsupport to Avonmouth users. more »
Are you passionate about technology and eager to jumpstart your career in IT? A leading provider of innovative IT solutions, is seeking an enthusiastic individual to join their team as an IT Apprentice. As an IT Apprentice, you'll embark on an exciting journey of learning … and growth while gaining hands-on experience in various facets of the IT industry. The company is at the forefront of revolutionising the IT landscape. They specialise in providing cutting-edge solutions to businesses of all sizes, helping them optimise their technology infrastructure and achieve their goals efficiently. … With a dynamic team of experts and a commitment to excellence, they are dedicated to fostering talent and nurturing the next generation of IT professionals. As an IT Apprentice, you will have the opportunity to work closely with seasoned professionals on real-world projects spanning across diverse ITmore »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
ITSupport Engineer Opus is proud to be the exclusive partner of an esteemed Industrial Services provider based in Avonmouth, currently seeking an ITSupport Engineer to join their team. This role involves covering 1st to 2nd line responsibilities within the service desk. This is more … than just a job; it's an opportunity to carve out a fulfilling career path within the organisation. Their support team is committed to nurturing and developing technologists, offering avenues for growth into roles such as IT Leadership, Platform Engineering, AI, and Software Development. Your responsibilities will … the UK is essential; unfortunately, sponsorship is not available. This is primarily an office-based role, with occasional hybrid working opportunities. What’s in it for you? L&D opportunities Pension 25 days annual leave + bank EV Car scheme Team socials - sporting and music events Employee discounts Next more »
ITSupport Engineer (1st Line) Salary: £21,000 to £25,000 Location: Bristol Responsibilities: * Deliver initial customer support for incidents and service requests, encompassing technical assistance for computer systems, software, and hardware pertaining to company-supported and military-grade computer applications and platforms. * Maintain accurate progress information … for each ticket on an internal service desk system, ensuring timely updates to guarantee users receive comprehensive IT support. * Address interactions via in-person communication, phone calls, email correspondence, or formal ticketing systems. * Appropriately categorize and redirect customer issues beyond the scope of first-line support to the … tasks within a fast-paced environment. * Demonstrates personal accountability, ensuring tasks are seen through to completion. * Strong communication abilities, both written and verbal. * Solid IT proficiency, possessing a thorough understanding of Microsoft Applications. * Uphold high levels of customer satisfaction by promptly and professionally addressing client inquiries and escalations, while more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Job Title: ITSupport Engineer Location: Bristol (Hybrid) Salary: up to £37,000 Due to ongoing success and growth, there is an exciting opportunity to join a dynamic and customer-focused team in an ITSupport Engineer position. The opportunity is to work for a growing … law firm in Bristol! The Role: Troubleshoot and resolve incidents Provide best practice recommendations Create and update support tickets Maintain internal IT systems using SQL Handle escalated issues from 1st/2nd line Support team via ticketing system & MS Teams alerts. Liaise with other team members on … any support issues and escalate as appropriate to the appropriate colleague. Liaise with key infrastructure suppliers to resolve issues as required The Candidate: The ideal candidate for this role will have relevant experience with the following: An understanding or support experience of Azure, SQL, or Office 365 Be more »
Astreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most exciting companies on the planet. We are at the cusp of a new way of working with our delivery model that helps our clients be positively productive by … matching exceptional people to on-site teams delivering world-class IT services. With engineers in over 30 countries and 70 cities around the world, we are a global company working with the world's most recognizable and innovative organisations. Job Description Astreya is looking for an experienced IT Technical Support Generalist with experience in inventory management to join our services team. You will work to support Astreya’s ever-expanding customer base and ensure support results in consistently high-quality user support experiences. The successful candidate will be familiar with industry best practices more »
Job Title: Junior Information Technology Support Location: Bristol (onsite) Salary: up to £25,000 Due to ongoing success and growth, there is an exciting opportunity to join a dynamic and customer-focused team in an ITSupport Engineer position. This would be the perfect role for a … Graduate or for someone with a years experience in IT, who is eager to learn and progress in their career. The team, consisting of insightful customer experience consultants, smart solution engineers, and some of the world's most knowledgeable project delivery experts, provides the perfect environment to learn and … out a career in some of the most cutting-edge technologies. The Role: Troubleshoot and resolve incidents Provide best practice recommendations Create and update support tickets Maintain internal IT systems The Candidate: The ideal candidate for this role will have relevant experience with the following: An understanding or more »
1st/2nd Line Support Engineer My client is looking for a Microsoft Windows proficient 1st/2nd Line Technician to join their team in the Bristol office! You will be involved in a brand-new ERP System implementation and will be joining a team of 3 engineers providing … support to over 150 end users, getting involved in project work involving hardware builds and deployments whilst providing general remote support via a ticketing system! Location: Bristol Salary: Up To £30,000 Key Responsibilities: ** User Onboarding/Decommissioning, Password Resets, Allowing Licenses ** Deploying software and providing application support ** ERP System Implementation ** Printer Support Technologies: ** Windows OS ** Active Directory ** Office 365 ** Sharepoint ** Hyper V ** Azure ** Veeam ** ERP Systems Benefits: ** 22 Days Annual Leave + Bank Holidays ** Cycle to Work Scheme ** Training and Development Plans ** Company Product Discount If this sounds like it could be for you more »
One Castle Park, Tower Hill, Bristol, England Hybrid / WFH Options
5VALUES CONSULTING GROUP LTD
You will own all Technology and Recruitment Technology support and new projects including maintaining relationship with our external ITsupport company. You will work closely with our team to understand what software and tools might be useful for them to perform better in their role both strategically … efficiency. Role Troubleshooting Technical Issues: Assist employees with resolving hardware, software, and network-related problems they encounter and provide prompt and courteous responses to IT help desk requests, either via phone, email, or ticketing system Hardware and Software Setup: Assist in the setup and configuration of new computers, printers … as needed User Account Management: Create, modify, and deactivate user accounts in various systems and applications Ensure proper access permissions are maintained Basic Network Support: Help maintain and troubleshoot network connectivity issues, such as Wi-Fi connectivity, network printer problems, and basic network configuration tasks Assist in monitoring systems more »
We are looking for an ITSupport Engineer/Field Engineer to work for a growing company based in Bristol with an excellent vision and mission to make a difference and deliver solutions for environmental 'good' The company has won multiple awards including top 100 companies to work … and is seeking to hire someone who is passionate about delivering and supporting the internal business based out of Bristol with a remint to support the business across all offices occasionally for projects or roll outs as well as BAU IT infrastructure and support from Bristol. As … ITSupport Engineer/Field Engineer you will work closely with the IT Manager, Director and team to deliver an excellent technology service including supporting the management of 3rd party suppliers, supporting new and existing users, procuring IT equipment, monthly reporting and maintaining software systems and more »
The role will involve providing 1st line support to our customers, logging calls, diagnosing and resolving Mobile Device issues, and updating customers on progress. You will be responsible for accurately recording and monitoring helpdesk incidents through to their successful conclusion. Role The role will involve providing 1st line support … and an integral part of the OpalTec technical team. In this job you will be required to: Manage the Helpdesk system, ensuring all inbound support calls and emails are handled within agreed Service Level Agreements Support mobile systems for both the company and clients Provide technical support … you an accredited Level 3 Information Communication Technician qualification: The qualification has core knowledge elements, before branching out into one of the following pathways: ITSupport Technician Network Technician Digital Communications Technician Your Tutor, Pathway Planner and Employer will decide the best pathway for you to follow All more »