As a First-Line ITSupport Engineer, you'll play a crucial role in the IT department, offering technical support throughout the group. You will have a solid foundation in ITsupport with proven experience in a first-line role or equivalent covering a … supporting multiple sites across the group with requirements to travel to other sites in the UK and Europe. Your new role: Providing first-line support, assisting users in person, via phone, or remotely, ensuring efficient resolution of issues and delivering exceptional customer service. Implement upgrades, patches, and new applications … and equipment to enhance performance and security. Participate in IT projects to improve efficiency and reliability of security and systems. Investigate improvements to existing systems making full use of third-party software and support. Maintain up-to-date knowledge of industry developments, emerging technologies, and best practices to identify more »
1st/2nd Line Engineer Salary: Up to £30K DOE Location: Exeter My client, an established IT solutions provider based in Exeter, are looking for a Service Desk Analyst to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical … role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Key responsibilities: Ensure IT issues raised via phone, email, ticketing software are … Install software for end users Ensure issues/tickets are resolved or escalated to completion Set up accounts, passwords (new and resets), permissions Monitoring IT systems and infrastructure Helping the team with any internal or external projects Occasional on-site visits Skills: Microsoft Office 365 Antivirus solutions Internet Connectivity more »
ITSupport Engineer Newton Abbot- very occasional travel to other sites £30,000 - £35,000 + Training + Holidays + 21.9% employer Pension contribution This is an excellent opportunity for a motivated ITSupport Engineer to join a growing company in a highly varied role offering … around 15 schools within the trust, they are looking to grow further. In this role you will be responsible for the day-to-day IT Technical Support in the business including hardware support, server maintenance, monitoring systems (firewalls, backups etc,) and department software such as visitor management … supporting and deploying Windows applications (O365), hardware troubleshooting, networking (LAN, WAN etc.) and SCCM/Intune. This is a fantastic opportunity for a talented ITSupport Engineer who is looking to progress their career in a highly varied and technical role. The Role: *Day-to-day ITmore »
