Role: 2nd Line ITSupport Engineer (Field Engineer) Role Type: Permanent Location - On-site Gloucester + Client Sites Salary - £28,000>£30,000 The role of the 2nd Line ITSupport Engineer is to provide onsite, workshop and remote ITsupport at our client … sites. The role also involves assisting with and implementing projects delivered by our company. Role Responsibilities • Provide onsite ITsupport at client sites • Build and configure client hardware and software to be used at client sites • Answer incoming telephone calls, tickets and emails and provide first point of … contact as well as escalations to all clients when on their sites • Correctly log and update tickets with the required information relating to support requests • Manage ticket priority, category, and client updates for tickets in related work queues • Manage own ticket queue and work schedule in an efficient manner more »
Gloucester, Gloucestershire, South West, United Kingdom
Omega Resource Group
ITSupport Technician Location: Gloucester Shift : Day shift Salary: £25000 to £27,000 per annum Excellent Benefits package & great working environment Calling all ITSupport Technicians, my successful client is looking for an expereinced ITsupport \technician to join their growing team in Gloucester. … The successful candidate for the role of ITSupport Technician contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of IT systems across the entire organization. Tasks and Responsibilities: Provisioning, maintaining, monitoring, and supporting end-user hardware, operating systems … and client software. • Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, mobile devices, and other necessary equipment. • Responding to technical support calls from staff members or clients, providing effective communication to resolve issues promptly. • Testing more »
iO Associates are working with a leading defence company on the search for an ITSupport Engineer holding active DV Clearance . This opportunity will require you to be on-site in Gloucestershire and offers the chance to work on some extremely interesting projects. Start: ASAP Location: Gloucestershire … an existing busy team, bringing continuous professionalism and knowledge to the service provided to our prestigious customers. You will provide first and second line support for bespoke and niche systems, including incident management, system commissioning, provision of technical advice and asset and system management. Skills: Linux administration VMWare Windows … administration Active Directory ITIL service manager and asset manager Problem solving/troubleshooting. If you are an ITSupport Engineer with the necessary clearance, then please send a copy of your updated CV to s.blackman @ioassociates.co.uk more »
1st Line Technical Support Engineer Gloucestershire £25,000 - £27,500 Are you an IT graduate? Have you already got 1 to 2 years of experience in an ITSupport Capacity? If so, and you want to be involved in helping shape a company's digital road … AI integration and AR/VR applications), read on! This role will see you as a crucial member of this businesses internal and impactful IT team ( NOT an MSP ), and provide you with occasional overseas travel to international sites! You will contribute to the support and enhancement of … the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring, and supporting end-user hardware, operating systems, and client software. Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls more »
We are looking for an ITSupport Engineer/Field Engineer to work for a growing company based in Bristol with an excellent vision and mission to make a difference and deliver solutions for environmental 'good' The company has won multiple awards including top 100 companies to work more »
ITSupport Technician Tewkesbury (1-2 days per month in office) £27,000-£30,000 Permanent Four-Squared Recruitment have partnered with an industry leading information security organisation, delivering expertise in safeguarding and protecting brands in a cyber world. You will play a pivotal role in ensuring the … computer systems and networks. You will have the opportunity to build upon your expertise, and developing your problem solving skills. You will: Provide technical support to Cyberis colleagues, addressing hardware and software issues, using remote support tools wherever possible. You will manage your workload via our IT Service Desk platform based on ITIL principles. You will: Raise incidents, investigate, and follow through to completion, seeking guidance from the IT Systems Administrator when needed. Raise change requests and submit to the appropriate CAB for approval. Respond to service requests from end users, allocating equipment, licences, etc. more »
Stroud, Gloucestershire, South West, United Kingdom
Spectrum IT Recruitment
Are you a skilled ITSupport Engineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated ITSupport Engineer to join one … supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an ITSupport Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. … You will play a crucial role in ensuring the smooth operation of their client's IT systems. What they can offer you: - A salary of up to £35,000 - 25 days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting-edge more »
Red Recruitment is recruiting an ITSupport Engineer with previous industry experience to join a Gloucester-based team. This role is dynamic in nature, covering all aspects of modern ITsupport and a great opportunity to join a hard-working team and further your engineering skills. … depending on experience). A full UK's driving licence is required due to the nature of the role. Benefits and Package for an ITSupport Engineer: Salary: £30,000 - £34,000 per annum (depending on experience) Location: Stonehouse, Gloucestershire Hours: Monday - Friday, 8.30am - 5.00pm Contract Type: Permanent … 37.5 hours per week) Free parking 20 days holiday plus bank holidays Key Responsibilities of an ITSupport Engineer: Providing helpdesk support (the company is a VAR for SMB's) Assisting clients with the migration of on-premises, to modern cloud-based systems Communicating with clients via more »
ITSupport Technician Location: Gloucester Shift : Day shift Salary: £25000 to £27,000 per annum Excellent Benefits package & great working environment Calling all ITSupport Technicians, my successful client is looking for an expereinced ITsupport \technician to join their growing team in Gloucester. … The successful candidate for the role of ITSupport Technician contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of IT systems across the entire organization. Tasks and Responsibilities: Provisioning, maintaining, monitoring, and supporting end-user hardware, operating systems … and client software. • Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, mobile devices, and other necessary equipment. • Responding to technical support calls from staff members or clients, providing effective communication to resolve issues promptly. • Testing more »
Gloucester, Brockworth, Gloucestershire, United Kingdom
Luton Bennett
ITSupport Technician (1st Line Support/Helpdesk) Gloucester £25,000 to £27,000 + Contributory Pension + 25 Days Holiday + Group Life Assurance + Income Protection + Training and Development + Private Medical Insurance (After Probation) 9/10 Day Working Per Fortnight (Week … Monday to Friday, Week 2 Monday to Thursday) – Start Time Between 07.45 to 8.45, Finish 16:30 to 17:30 ITSupport Technician required to provide 1st line support within an industry leading supplier of manufacturing machinery with a reputation of global excellence. This is a great … opportunity to join a well-established company during an exciting period of growth. This role would suit candidates either with industry experience providing ITsupport and/or an IT graduate (or equivalent). Reporting into the company’s IT Manager, the successful candidate will work more »