Hatfield, England, United Kingdom Hybrid / WFH Options
Mitsubishi Electric
strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: Respond to requests for ITsupport and services via telephony or ticket (including incidents and service requests) in a timely, polite, and efficient fashion, while adhering to the … defined SLA timeframes using our IT Service Management tools. Analyse and resolve 1st/2nd line support while working with other resolver groups (Network Services & Desktop team ) to resolve/fulfil incidents and requests. Log and track the status of assigned requests for ITsupport and … ownership of all related activities. Provision and deploy new equipment and applications to individuals and groups, following the appropriate processes. Provide technical solutions to IT and business requests/requirements, engaging with key IT stakeholders where appropriate. Provide the relevant support for meeting rooms as required by more »
Stevenage, England, United Kingdom Hybrid / WFH Options
Absolute Recruit
Join a dynamic team as a 1st & 2nd Line Engineer! Exciting projects, client support, and tech training 🚀 Absolute Recruit are excited to be supporting a local IT Managed Service provider in their search for a 1st & 2nd Line Support Engineer. They are an established IT Managed … serving clients across various sectors but focusing mainly on small to mid-market clients (10-200 users). Their core focus is providing exceptional IT solutions to their clients, ensuring smooth operations and innovative solutions. The 1st & 2nd Line Support Engineer will be joining a dynamic team with … lots on! This means you will be given the opportunity to dip into projects as well as the usual BAU Support to clients over the phone and on-site. 1st & 2nd Line Support Engineer responsibilities include the following: Comprehensive support for Windows Server OS's, Office more »
ITSupport Engineer Borehamwood £30,000 - £40,000 + Hybrid + Education funding An exciting opportunity beckons for an experienced IT 2nd/3rd line support Engineer to excel within an established company, where you will have the opportunity to be involved with a wide range … of challenges. This role offers a chance to enhance your existing skills and make the most of your career-acquired knowledge. As an IT 2nd/3rd Line Support Service Desk Engineer, your duties encompass performing root-cause analysis and preventing reoccurring issues happening. The company is a … Europe. Due to their growth, they are currently on the lookout for an 2nd/3rd Line Service Desk Engineer to join their talented IT service desk team. This opportunity allows you to broaden your experience in the IT sector and work with innovative Microsoft technologies. You will more »