1 Apprenticeship IT Support Jobs in Lancashire

You will work in a close knit team within our corporate IT team. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role. but during your initial training period the need to … be in office with other team members will be essential. Role Provide remote and face to face day-to-day 1st line support for both hardware and software including Microsoft, Google Android, Apple iOS and general hardware support (e.g. PC, Printer, Laptop) Providing assistance to resolve support issues or escalating the call within the relevant team Dealing with software issues e.g installation and upgrades Working on an IT Service Desk Platform to pick up, progress and action tickets coming into the 1st Line support queue Providing basic training over the phone for stakeholders when more »