14 Apprenticeship IT Support Jobs in the Midlands

IT Apprentice required to join an established and experienced IT & telecoms support SME. Reporting to the Technical Services Manager, you will provide onsite & remote IT support to clients. Role Are you a practical problem solver with a passion for IT? After a period of … are on the lookout for another apprentice to join their team of techies! Reporting to the Technical Services Manager, you will provide onsite & remote IT support to clients Your duties will include, but are not necessarily limited to the following: Provide onsite and remote IT technical support to clients Respond to support tickets in a timely manner, resolving tickets where possible and escalating where necessary Ordering new ICT hardware and logging devices onto asset register Installation and configuring of operating systems Software installation, such as MS Office and anti-virus Some lower-level network administration more »

Calling all aspiring IT Support technicians!Baltic Apprenticeships is partnering with an amazing school in Birmingham to join them as an IT Support Apprentice . They have a wealth of experience in supporting apprentices, there is no better place to kick-start your career! The school … quality education which allows all of their students to thrive academically and personally You will be an essential part of the team as an IT Apprentice, responsible for a wide range of tasks such as installing/troubleshooting software, responding to helpdesk inquiries, and everything in-between to enhance … your IT skills to become an effective IT support technician. In this role, youll work towards your delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Troubleshoot, update and maintain Computers, Laptops, Devices and Computer peripherals such as AV equipment and more »

Are you looking for an IT Apprenticeship? Look no further, Baltic Apprenticeships are working with an Academy Trust who are committed to providing top-tier education to every child through exceptional teaching and leadership. As an IT Apprentice, you'll play a crucial role in supporting our schools … technological infrastructure, working closely with seasoned professionals. This role offers a unique chance to gain hands-on experience, develop vital IT skills, and contribute to our mission of fostering world-class education. In this role, youll work towards your level 3 IT Support Apprenticeship, delivered by our … expert training team at Baltic Apprenticeships. A Typical Day in the Job: Respond promptly to IT support tickets, providing timely assistance to staff and students with technical issues. Diagnose and resolve basic IT problems, including software glitches, connectivity issues, and peripheral malfunctions. Assist users in resetting passwords more »

We are now seeking a personable and enthusiastic IT Support Engineer Apprentice to join our small, hardworking, and busy technical support team. This is a very varied and exciting role covering many different technologies, delivered to a wide variety of customers, both office based and at customer … s premises. Role Providing telephone, remote and on-site technical support to customers, with a focus on quality services whilst adhering to company processes and procedures. Tasks and responsibilities: Communicating with customers throughout process via telephone and email Logging, allocating and managing support tickets on help desk system … Contributing to Team Meetings IT Support (remote and on-site) Gaining knowledge in problem investigation, problem diagnosis and solution implementation both remotely and onsite. IT Installation: Preparation of equipment and services in line with work specification and appropriate deadlines. Accurately recording all environment configuration and system credentials more »

for technology with your commitment to education? A pioneering educational institution, is on the lookout for enthusiastic individuals to join their team as an IT Apprentice. If you're eager to support staff and students in harnessing the power of technology, while also making a positive impact in … power of technology to enhance learning experiences and drive positive change in education. Join them in their quest to provide exceptional educational opportunities and support to their students and staff members. As an IT Apprentice, you'll play a crucial role in ensuring that their school community is … equipped with reliable and efficient IT resources. From assisting staff and students with IT queries to maintaining and troubleshooting ICT equipment, your contributions will directly impact the learning environment. ? In this role, youll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training more »

Are you looking to turn your passion for IT into a career? Randstad are looking for a 1st Line IT Support Apprentice to join their team in Kettering Role To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing … Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Training Level 3 IT Solutions Technician standard delivered via virtual … learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided Numerous routes of progression throughout the business Apprenticeship Standard IT solutions technician (level 3) Training more »

We are looking for a junior problem solver to join our team of engineers in a first-line support position. With on-the-job training complementing your IT apprenticeship coursework, you will be supported by a small but experienced and friendly group of professionals. Role We are looking … for a junior problem solver to join our team of engineers in a first-line support position. With on-the-job training complementing your IT apprenticeship coursework, you will be supported by a small but experienced and friendly group of professionals. Initially largely a user-support position … server maintenance and be involved in the occasional large project with the rest of the team. Of course, you need to be interested in IT, but interpersonal skills are also very important. You will have responsibility to: Field client enquiries and document calls, to create relevant support tickets more »

This apprenticeship is a one-way ticket to your future career in IT... The company provides top-quality IT services, tailored perfectly to their clients needs. This award-winning company are the best in the biz! They have more than 25 years of industry experience and have even won … take pride in earning the right to be considered a trusted advisor! Following the completion of the programme, you will be a well-rounded IT Support Technician from having experience in a first-line position, resolving IT tickets and assisting with the overall maintenance of IT … Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: To provide first-line support to customers, resolving IT tickets and updating the outcomes. To assist with the setting up, maintenance and repair of computers, computer-linked equipment and more »

Nestled in the vibrant city of Sheffield, we're offering an incredible opportunity for anyone with a burning passion to embark on an exciting IT career journey within an esteemed and award-winning company. As you step into the world of IT as an apprentice, you'll discover … environment to cultivate your skills and knowledge. You're not just becoming part of a team; you're on the path to becoming the IT expert you've always dreamed of. During your apprenticeship, you'll have the privilege of working side by side with a seasoned mentor who … your Level 3 Information Communications Technician, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Providing 1st line support and handling IT issues Hardware installation and PC building Remote support for clients across the UK Responding to IT-related tickets more »

Are you looking to kick start your career in IT whilst learning from industry experts? This is the perfect opportunity for you! As an IT Apprentice you will be hands on providing 1st Line support, troubleshooting hardware and software related issues, building strong relationships with clients and … so much more. Role Provide 1st Line help desk support to clients in line with company policies and procedures. Daily completion and maintaining of support related documentation keeping accurate and up to date information of ticket progress. Troubleshooting hardware and software related issues providing resolutions that both meet … and exceed expectations. Daily management of support tickets ensuring SLAs are met with maximum client satisfaction. Resolving IT related tasks, such as password resets, imaging devices to new users and devices. Escalation of software related bugs to T&I Team including detailed handover of attempted resolutions and investigations more »

Are you fascinated by the dynamic world of IT and intrigued by the prospect of contributing to a thriving Multi-Academy Trust? Eager to embark on a fulfilling career, while actively earning as you learn? Imagine honing skills that seamlessly translate into both professional success and personal growth. If … resonates with you, then this opportunity is tailor-made for your aspirations! This exciting opportunity is for an apprentice to join an ever-growing IT team based in Loughborough. You will work alongside the Trust IT Manager and team to ensure the smooth running of the technical IT … candidates with good communication and problem-solving skills, with a high level of accuracy and attention to detail. Along with a good level of IT skills including Microsoft Office software, you will be able to manage your own workload and respond swiftly to tight deadlines. In this role, youll more »

Vaughan Data Systems are looking for a keen ICT apprentice to assist with providing their customers with IT Support. The role will involve a variety of tasks that give a broad insight into the daily challenges of IT. You'll quickly gain an understanding of the level of support … maintain an essential business function to our customers. Role Vaughan Data Systems have a long standing reputation for recruiting, training and retaining apprentices. As IT Support apprentice you will assist with: · Supporting the IT engineer · Producing IT diagnosis over the phone for hardware, networks, antivirus and … operating systems · Providing remote support to clients for Microsoft platforms · Fixing, preparing and replacing hardware for clients · Supporting with installing and configuring computer systems · Diagnosing hardware and software issues · Troubleshooting system and network problems, as well as diagnosing and solving problems · Logging calls and ensuring management of database Training more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Duties will include developing knowledge of cloud based services such as Alexa and YouTube in order to test products, Role Duties … Develop an understanding of CCTV products including NVRs, DVRs, analogue & IP cameras, video transmitters, wireless and WIFI products Provide technical support by phone, email, WhatsApp to customers in order to help them install and successfully deploy our products Learn about the software products written in-house, test functionality and … compatibility Support production of documentation including, quick start guides, tip sheets and manuals. Be involved in product testing at firmware level and the production of documentation Develop a basic understanding of Windows based PC systems Be involved with members of the R&D team, conceiving new products especially IOT more »

. Expected Duration 24 Months Positions Available 1 Closing Date Friday, 31st May 2024 Start Date Monday, 3rd June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Administrative skills Team working Qualifications English GCSE or equivalent, grade A*-C or 4-9 (Desired) Mathematics GCSE … the Employer PROBRAND LIMITED Probrand is a multi-award winning and market-leading technology services provider with over 30 years of experience. We provide IT products, managed services and solutions to our clients across small to medium-sized businesses and all areas of the public and private sector. We more »