49 IT Support Jobs in the North West

We are currently recruiting for a company based in Burnley who are seeking a dedicated 1st Line IT Support Engineer. You will be a crucial member of a dynamic team, you'll play a vital role in providing ongoing support to their valued clients, both remotely and … in person. Responsibilities: Provide comprehensive support to clients, including Windows and Mac desktop support, software installation, AV support, data backup services, cloud storage, IT hardware installations, Office 365, One Drive, SharePoint, and domain name management. Handle inbound support calls and tickets efficiently and professionally. Conduct … on-site IT support visits to client companies, ensuring their IT infrastructure runs smoothly. Collaborate closely with team members to resolve complex technical issues. Requirements: Full UK driving licence is essential as the role involves on-the-road IT support visits. Clean UK driving licence more »

Senior IT Support Engineer - MSP - £40,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a Senior IT Support Engineer with a broad knowledge of Windows Server, Virtualisation and Networking … Security to join the experienced team. Ideally a proficient Senior IT Support Engineer with a breadth of technical experience, preferably gained from a similar MSP environment, who importantly would be confident talking solutions and specifying ideas to customers and liaising with suppliers. This is an office-based role more »

IT Support Technician Northwich Circa £150 per day 2-3 months An IT Support Technician is required for our public sector client who are based in Northwich. The successful candidate will provide technical support for the organisation's networked computer systems and stand-alone equipment … to ensure the effective and efficient use of IT facilities. Key Tasks: to ensure that all computer-related machinery and equipment is properly maintained and tested; to maintain a log of equipment faults, repair and testing schedules; to provide helpdesk support for IT related issues. to work … with the IT Systems Manager on new projects, implementing new technologies to improve the service to the organisation. to help identify new technologies. to assist with the installation, setting up and testing of new equipment, including the installation of software, and the transfer of existing equipment to new locations. more »

IT Support Manager - Cheshire - £40K My Client, an MSP based in Cheshire are looking for an IT Support Manager to join their technical team. About the role Oversee a dynamic technical support/Helpdesk department within an MSP. Serve as the primary escalation point beyond … training, and support. This role combines technical proficiency with managerial responsibilities, including conducting employee appraisals, managing recruitment, overseeing SLAs, and coordinating 24/7 support schedules. Benefits Expensed Mileage Workplace Pension Free Parking 28 Days Annual Leave Main duties Offer both proactive and reactive technical support to our … customer base Maintain continuous coverage of the technical desk, including 24/7 support, by coordinating with technical teams. Act as the primary point of technical escalation for the support team. Take ownership of all technical issues within Amita, ensuring they are resolved within service level agreements. Organize more »

Multitask Recruitment Solutions have an exciting Opportunity for an IT Support Assistant based in Haslingden. (18 months Fixed term Possibly Permanent afterwards) The Role: Installation, configuration, and maintenance of all IT equipment & systems across different sites Responding in a timely manner to service issues and requests. Providing … technical support across the company (this may be in person or over the phone) Setting up and modifying users accounts. Repairing and replacing IT equipment as necessary. Setting up and testing new technology. Possibly training other employees to improve their understanding of IT systems and equipment. Reasonable more »

hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business The role … June 2024 Desired Skills Team working Ability to work independently Trouble shooting skills Willingness to learn Friendly and professional Interpersonal skills Good communicator Good IT Literacy skills Qualifications 5 GCSE's including English and Maths GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential) About the … Employer NETTEAM TX LIMITED An exciting opportunity has arisen to join us as an IT Support Specialist – Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and more »

We have an opportunity for an Apprentice IT Support Technician. The ideal candidate will have a thirst for IT knowledge, have good ideas to contribute towards the company evolutions and have a strong drive to progress within the organisation. Duties will involve politely and professionally answering in … in-house documentation Proactively troubleshooting connectivity issues Ensuring that customer satisfaction is always upheld and following escalation paths Training The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. Functional skills … if required. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist more »

Role: IT Support Technician Location: Kirby, Liverpool Salary: £20,000 - £26,000 DOE We are currently looking to recruit an IT Support Technician for a well-established Managed Service Provider based on the outskirts of Liverpool. The company are growing their team and are on the …/2nd Line Engineer who has experience working at this level. The successful candidate will be responsible for providing technical assistance to clients covering IT Support, Networking and Infrastructure using Microsoft packages, AD, email management, hardware & software support. Responsibilities: Responding to queries either in person, email or over … and configuring computer hardware operating systems and applications Setting up new users' accounts and profiles and dealing with password issues Anti-virus monitoring and support Backup management Occasionally attend client sites when required Supporting the roll-out of new applications Provide or update documentation to help with processes Prioritising more »

Role: IT Support Technician Location: Kirby, Liverpool Salary: £20,000 - £26,000 DOE We are currently looking to recruit an IT Support Technician for a well-established Managed Service Provider based on the outskirts of Liverpool. The company are growing their team and are on the …/2nd Line Engineer who has experience working at this level. The successful candidate will be responsible for providing technical assistance to clients covering IT Support, Networking and Infrastructure using Microsoft packages, AD, email management, hardware & software support. Responsibilities: Responding to queries either in person, email or over … and configuring computer hardware operating systems and applications Setting up new users' accounts and profiles and dealing with password issues Anti-virus monitoring and support Backup management Occasionally attend client sites when required Supporting the roll-out of new applications Provide or update documentation to help with processes Prioritising more »

We are currently seeking an IT Support Technician to join this Society at their head office in Manchester. You will take on the role of providing IT support to staff at their Head Office in Manchester, as well as remote support to their branches around … the UK. About the role As IT Support Technician, duties will include: Providing first line support to staff with IT queries at head office and branches via telephone, email and remote support tools Troubleshooting general computer issues based on information given by staff Installation, setup … and upgrade of devices such as PCs and laptops Maintaining records on the IT asset system Assisting with the management of the society’s intranet, working with other departments to obtain content for the intranet, uploading documents, creating and modifying pages using the CMS Assisting the IT team more »

3rd Line IT Support ( MSP) Carlisle £30,000 to £38,000 + Training + Company Benefits + Progression Are you an experienced IT Support Engineer? Are you looking for the opportunity to progress your career within an established and local high end it solutions business … Do you want the opportunity to work in an ambitious, ever-growing company who have experience of working with a very high end specialist IT Solutions business. On offer is a great opportunity for a 3rd Line IT Support Engineer with 3 Years + background in IT Support to work in a growing team of IT professionals in an office environment full of knowledgeable and passionate IT specialists. In this role, the successful 3rd Line IT Support Engineer will work alongside a dynamic team and oversee the 2nd Line and 3rd more »

Support Analyst is required by a logistics company working from their Head Office based in Bamber-Bridge and paying up to £25k. The Company, who have a presence throughout Europe, are seeking a Support Analyst to deal with all ticketing issues both on site and in the field … for troubleshooting and completing new installations. This position would ideally suit someone with 6-12 months experience, recent graduate or possibly having completed an IT Apprenticeship, looking to establish themselves further within the world of IT. The organisation embrace training programs for new starters, implementing a clear training plan … to help you progress from 1st Line Support and beyond. Responsibilities: Provide comprehensive technical support to end-users in person, via phone, email Troubleshoot and resolve hardware and software issues Assist with the maintenance and administration of IT systems and infrastructure Track user support requests and more »

Job Title: 1st/2nd Line IT Support Engineer Location: Whitehaven Structure: Hybrid (1 day WFH) Salary: up to £33,000 DOE We're seeking a talented IT Support Engineer to play a pivotal role in providing technical assistance to a varied range of clients industries … ensuring the smooth functioning of their IT systems. Providing digital communication solutions and strategies, our client provide the very best in support for IT & Cyber Security, AV & Video Conferencing, Unified Communications, Radio systems and IT Infrastructure/Networking support. Partnered with the likes of Sony, Lenovo … Days Annual Leave plus Bank Holidays (rise by 1 day per year up to max 25 days) Roles and Responsibilities: Provide 1st & 2nd Line support via phone, face-to-face and remote solutions for IT-related queries Escalate complex problems to the appropriate teams. Diagnose and resolve hardware more »

1st Line IT Support Engineer - Windows, Microsoft Remote/Macclesfield - £20,000 - £25,000 + Benefits 1st Line IT Support Engineer with a passion for Windows/Microsoft technology environments as well as strong communication skills is sought by a high quality, managed services provider to … helping them to ensure their company's systems and I.T Infrastructure are up to date and continue to match requirements. The successful 1st Line IT Support Engineer should have the following knowledge: Confident communication skills by phone, email and in person Organisation skills that allow for efficient planning … Office365), Apple, Networking, Backup Want to gain certifications rapidly to advance your career Have spent at least one year in a client-facing support role (possibly working for a fast-paced IT service provider servicing multiple clients) As well as a competitive basic salary, they also offer training more »

IT Support Technician £25,000 - £27,000 per annum depending on experience Chester ( Please be aware, this is an office based role) Permanent Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays Matched Pension Scheme … FREE BUPA healthcare and Dental Plan Long Service Awards at 5, 10, 15, 20 and 30 years Employee Discounts Main Purpose of Role for IT Support Technician: The IT Support Technician will act as an IT customer service and technical process expert as the face … of IT for Cogent. This role will provide day to day support for internal and external customers working with our IT partners to create a seamless user experience by protecting, maintaining, and improving the stability of Cogent IT infrastructure. Key Responsibilities: Log and respond to IT more »

IT Help Desk Support. Our client, who is based near Macclesfield, Cheshire, is seeking experienced IT Help Desk Support. You will be anIT Help Desk Support professional with adept customer service skills to manage client expectations, handle tier 2 (remote support) calls, and efficiently resolve support … team player with solid communication skills who is self-motivated, capable of meeting deadlines, and adept at troubleshooting issues. Interested? Please Click Apply Now!IT Help Desk Support Analyst. more »

every stage. Are you a natural customer care advocate with extensive customer service experience and like the soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice … of the Company, providing first point of contact support and training for those pharmacy customers using their award winning software. Would you like a role with a mixture of office and site based work? Based out of their office In Lancashire,you will provide technical support and remote … joining a Chorley based teamwith modern open plan offices and the opportunity to work from home every Friday. You'llprovide remote and site based support to a UK wide client base so a driving license is essential. Day to day duties will include: Resolvingcustomer incidents and training support more »

team leader/manager for a newly created role in their Stockport office. The role would suit someone who has a solid background in IT Support/Infrastructure, who would be comfortable managing a small team of 2. The role will be varied and interesting, and suit someone … who is comfortable dealing with people at all levels of seniority and contributing to IT Strategy as well as leading hands-on support services. The ideal candidate will have a background that includes: - Strong hands-on support skills in Microsoft, Cloud and network infrastructure Service Delivery knowledge … ITIL) Leadership skills Project Management skills (IT Infrastructure upgrades, etc) Wider knowledge of Vendor Management, Technology Planning, etc, ensuring technology services are delivered in a first-class manner and that they remain fit for purpose moving forwards Great communication skills Strong documentation skills The role will be busy and more »

IT Help Desk Support The role has a position of responsibility which requires someone who has the ability to effectively manage client expectations, take ownership of tier 2 (remote support) calls, and support cases/faults ensuring the effectiveness of client systems, and enhancing the company … s excellent reputation. Job Role: In this role, you will be required to support clients, but key links must be maintained with the Help Desk Manager, Operations, Procurement, Admin and Sales department. Key Responsibilities: Whilst the exact responsibilities will vary, the main duties of the role can be summarized … as follows: • To maintain a high degree of customer service for all support queries and adhere to good service management principles. • To take ownership of user problems and be proactive when dealing with user issues. • To log all calls on our support desk software and manage the ticket more »

I've commenced the recruitment process for a nationwide manufacturing company. They're currently seeking skilled IT Engineers who are eager to embark on a fresh challenge. Our client is deeply committed to fostering both personal and professional growth. They're looking to bring onboard an Engineer whom they … team that values technology and excels in dynamic environments, then this opportunity may be ideal for you. Job Description: In this role as an IT Engineer, you'll play a pivotal role in ensuring seamless operations. Your responsibilities will extend beyond traditional support tasks to include full end … progression and upskilling. Required Skills: Proficiency in AutoPilot and Endpoint is essential. Familiarity with the Microsoft stack is advantageous but not mandatory. Experience in support roles. While project experience is desirable, it's not a prerequisite, as you'll gain exposure to it on the job. A more »

My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support more »

We are currently recruiting for an IT Infrastructure Support Specialist to work onsite at a large government customer account based in the Cumbria area. The IT Infrastructure Support Specialist will be working within a dedicated systems support team at the customer site, on a …/7 365 shift pattern. The successful candidate will be key in supporting the facility and the customer with their IT related needs. This role attracts a salary of £40'000 basic pa rissing to £53'600 including a guaranteed 19% bonus for shift allowance, x2 £3000 commitment payment … to Friday, 07:00 to 19:00, excluding bank holidays Phase 3 Full Service 24/7/365 on a rota basis The IT Infrastructure Support Specialist will be supporting the customers servers, networks (and associated hardware) and storage. Therefore, they will be required to have good more »

Senitor are pleased to be working with an established company in the professional services sector, who are looking for an IT Support Administrator to join their team. Joining a team of 2 others and reporting to the IT Manager, the role will be based from their head … office in Lancaster and will involve remote and on-site support for a user base of over 100 people. Ideally, applicants should have at least 2 years of experience in a similar IT Support role, excellent communication skills and proficiency in resolving technical issues for non-technical … users. It is also essential that applicants have a full UK driving licence and use of their own vehicle, plus willingness to go to different local sites if required to provide support. Responsibilities include: Day-to-day IT support via a Helpdesk system, taking, logging and resolving more »

IT Support Engineer £22,000 to £26,000 basic salary per annum plus benefits including bonus, private healthcare and excellent training & development plans etc. We are delighted to present a brand new opportunity for an IT Support Engineer to join a thriving IT support and solutions provider based in Skelmersdale. This is a fantastic opportunity for an IT Support Engineer to join a very successful business that have an excellent track record in progressing engineers through the ranks quickly and successfully. The successful IT Support Engineer will split their … head office and customers sites so having a driving licence and a car are essential, as well as at least a years experience in IT support and being proficient in MS365. Essential skills: - Microsoft based operating systems - Keen and motivated to learn - Strong communication and troubleshooting skills - MS365 more »