NN7, Little Houghton, Northamptonshire, United Kingdom
Chapman Tate Associates
Job Title: ITSupport Engineer Location: Northampton - 3 days from the office 2 from home Salary: Up to £25,000 per annum Key Areas: Windows Server, Windows Desktop, 1st/2nd-Line Support, Networking, AD, Active Directory, Networking, LAN/WAN, TCP/IP Are you an … enthusiastic and customer-focused individual with a passion for ITsupport? We are currently seeking a talented ITSupport Engineer to join this dedicated IT MSP in their Northampton offices. Responsibilities: - Provide first-line technical support to end-users via phone, email, and ticketing … system. - Troubleshoot and resolve hardware and software issues promptly and efficiently. - Escalate complex problems to the appropriate teams while ensuring timely resolution. - Document all support interactions and solutions accurately within the ticketing system. - Assist with the setup and configuration of user accounts, devices, and software applications. - Collaborate with other more »
2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of their clients … IT, telephony, and connection infrastructure. You will be responsible for providing technical assistance to end users, resolving complicated issues, and improving the overall efficiency of their support service. The role is primarily desk-based and provides remote support; however, it will also include occasional trips to … customers' premises. This post is suitable for a driven and ambitious IT professional looking to advance their career. Location: Northampton Salary: Up to £35,000 DOE Key responsibilities: Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently. Diagnose and resolve escalated ITmore »
Northampton, Northamptonshire, East Midlands, United Kingdom
Baltic Apprenticeships
Are you looking for an IT Apprenticeship? Look no further, Baltic Apprenticeships are working with an Academy Trust who are committed to providing top-tier education to every child through exceptional teaching and leadership. As an IT Apprentice, you'll play a crucial role in supporting our schools … technological infrastructure, working closely with seasoned professionals. This role offers a unique chance to gain hands-on experience, develop vital IT skills, and contribute to our mission of fostering world-class education. In this role, youll work towards your level 3 ITSupport Apprenticeship, delivered by our … expert training team at Baltic Apprenticeships. A Typical Day in the Job: Respond promptly to ITsupport tickets, providing timely assistance to staff and students with technical issues. Diagnose and resolve basic IT problems, including software glitches, connectivity issues, and peripheral malfunctions. Assist users in resetting passwords more »
2 Tower Court, Irchester Road, Wollaston, Wellingborough, England
BLUE MOON SOLUTIONS LTD
We are now seeking a personable and enthusiastic ITSupport Engineer Apprentice to join our small, hardworking, and busy technical support team. This is a very varied and exciting role covering many different technologies, delivered to a wide variety of customers, both office based and at customer … s premises. Role Providing telephone, remote and on-site technical support to customers, with a focus on quality services whilst adhering to company processes and procedures. Tasks and responsibilities: Communicating with customers throughout process via telephone and email Logging, allocating and managing support tickets on help desk system … Contributing to Team Meetings ITSupport (remote and on-site) Gaining knowledge in problem investigation, problem diagnosis and solution implementation both remotely and onsite. IT Installation: Preparation of equipment and services in line with work specification and appropriate deadlines. Accurately recording all environment configuration and system credentials more »
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. DRIVING LICENCE ESSENTIAL Job Title: 1st Line ITSupport Apprentice Pay: £23,000 per annum 18 Month Apprenticeship with a view of … a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:30pm Location - Kettering Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning … on program. IT Vendor training will also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues more »
Are you looking to turn your passion for IT into a career? Randstad are looking for a 1st Line ITSupport Apprentice to join their team in Kettering Role To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing … Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Training Level 3 IT Solutions Technician standard delivered via virtual … learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided Numerous routes of progression throughout the business Apprenticeship Standard IT solutions technician (level 3) Training more »
what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business. A professional level IT role, providing a proven technical skillset mainly within the end user related technology arena. The role will predominantly involve 2nd and 3rd levels of … end user IT engineering, escalations from the Service Desk and IT consultancy to the business. The role will also be inclusive of occasional first line support to the business when required. To support and maintain key business information systems in line with current business strategy with … an emphasis on, but not limited to, end user business information systems environment and associated software and hardware. KEY TASKS/RESPONSIBILITIES/ACCOUNTABILITIES Support and maintains core operations of the RCI Endpoint environments across all RCI offices according to agreed service levels. This involves L2\L3 supportmore »
Company: Elizabeth School of London Position: IT Admin Support Location: ONSITE, Northampton, UK Salary: £25K - £28K (Depending on work experience) Employment Type: Full-Time, work weekdays and weekends, either 9am-5pm or 12pm-8pm (Full Flexibility) Department: Administration Reporting to: IT Department ***We do not sponsor Visa … Purpose of the Role: To provide comprehensive administrative support to both staff and students, ensuring the effective management and integrity of student information within the student management system. Key Responsibilities: Student Information Management: • Accurately input, update, and maintain student records within the student management system. • Ensure the confidentiality and … Coordinate with academic departments to ensure timely and accurate data entry and reporting. • Handle requests for student transcripts, certificates, and other documentation. Training and Support: • Train and guide other departments on the effective use of the student management system. • Provide ongoing support to staff members, addressing any queries more »