10 Permanent IT Support Jobs in Scotland

Senior/2nd/3rd Line IT Technical Support Analyst Permanent (Competitive Salary) Edinburgh (Hybrid Working) Posted 25/04/24 CVs by Asap Start Date Apr – Jul 24 Meraki Talent’s renewable energy client is looking to recruit a Senior IT Support Engineer to … has an exceptional appetite for growth and diversification within the renewable energy space and expanding into different global territories and technologies. As a Senior IT Support Engineer your role will be to oversee the Infrastructure Operation & Support, providing expert guidance to the IT support team … and ensuring smooth functioning of key IT systems and services organization-wide. They are looking for someone who comes from a Microsoft 365 background in Infrastructure or senior IT Support positions. Responsibilities of the Senior/2nd/3rd Line IT Technical Support Analyst Provide more »

Junior IT Support {1st line} Roslin - Potential for hybrid working £20,000 - £25,000 +Training + Progression + Company Benefits Are you a Junior IT Support engineer looking to join a small IT department in a well-established, growing MSP, that has been an expert … in IT & Cloud Computer Services in a role offering great long-term stability? On offer is a great opportunity for a Junior IT Support Engineer to join the UK's leading in providing tailored IT solutions and support services to businesses, ensuring seamless operations and … optimal performance of their technology infrastructure. In this role, the successful Junior IT Support Engineer will provide 1st line Support by email and telephone, and act as the point of contact for any IT or telephony-related issues for all users. This role would suit a more »

Our client is currently looking for a Senior IT Support Technician based on site in Fife. There are many great benefits/perks associated with the role that I am happy to share with anyone who feels they match the below requirements. Role Summary: Seeking an IT professional to lead and support the organisation's IT operations, ensuring efficient hardware and software management, both on site and remotely. Responsibilities: Lead the IT team, providing first and second-line support. Deliver exceptional service to IT users. Provide comprehensive IT support, including … troubleshooting for hardware and software issues. Oversee local server infrastructure, including backups and updates. Manage local IT infrastructure, including telephony and networking. Maintain and update IT documentation. Support departmental and business project initiatives. Perform routine maintenance on IT assets. Participate in on-call, out-of-hours more »

IT Support Officer, 23 months, Edinburgh, £155 per day Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit an IT Support Officer on a 23 month contractual basis. Our client is looking to recruit an IT Support Officer who will work under the supervision of the Assistant Head: IT Support. Primary responsibilities will include, but not limited to providing both new and existing users with hardware and software, managing tickets with third party support services, supporting users’ use of the supplied hardware … I would love to hear from applicants who have experience in a fast paced environment and skills including: Be responsible for setting up requisite IT accounts for new recruits Support the provision of hardware to colleagues, to ensure they can effectively undertake their role Support the installation more »

IT Support Administrator Glasgow – Hybrid – Flexible Working Must be comfortable travelling very occasionally to different sites (annual basis) Our client, a prominent global drinks business, is actively seeking a IT Support Administrator to join their dynamic team in Glasgow. With a distinguished portfolio of whisky brands … production, marketing, and distribution of alcoholic beverages under well-known brands. The Role: This role involves delivering 1st, 2nd, and occasional 3rd line ICT support across various business functions and locations. The candidate will also offer ad-hoc ICT assistance to the team locally and globally as needed. Main … Responsibilities: Handle Level 1st, 2nd, and some 3rd support calls, reaching out to external resources when necessary Utilise IT Workflow System for efficient management of work items raised by business users. Respond to incidents within agreed SLAs, ensuring proper prioritization and categorization Document knowledge and resolutions for wider more »

IT Support Consultant Up to £35,000 DOE We are looking for a suitably experienced person for the role of IT Support Consultant with our IT & Telecoms client. This is a hybrid role being based out of their office in Glasgow, at customer their customers … o365 users and who ideally also has some experience of providing recommendations on technical solutions and builds. This role would be suited to an IT technician who has previously worked within an MSP environment and who would enjoy the varied aspect that this role will bring, from providing your … main duties of 2nd and 3rd line technical support , to also accompanying sales colleagues at meetings with customers to help provide a more technical insight if required. Applicants must have a driving licence as solo travelling to and from client premises is also required and you will have access more »

Job Summary: The IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or network services. Ensuring prompt resolution or escalation, when necessary, they advocate for the customer … users informed with case status updates and contribute to the development, documentation, and implementation of standard operating procedures and customer service guidelines relevant to IT support. Responsibilities: Provides first tier IT support to employees and business resolving problems and tickets as a member of the Help Desk … Team. Responds to escalated employee issues and incidents in a proactive, timely fashion. Completes basic tasks and projects supporting IT operations in delivering systems and features that provide significant value. Identifies quality and reliability issues in systems they maintain. Assists new hires with set-up, tools, and best practices. more »

IT Support - Team Manager - Edinburgh/Hybrid About us Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to … broad range of users at various levels. Engaging with service users from a range of different roles from Lecturers to E-Learning Designers to IT Managers. Managing and mentoring of 21 st Line Support Technicians. Create incident reports and escalate commonly occurring issues to the product team. Educate … Desirable Good understanding of video conferencing technology and collaboration software. Experience of using HubSpot Customer Service Tool desirable Ifyou are a driven and ambitious IT Support Mangerlooking for a new challenge, this could be the perfect role for you. Don't miss out on this exciting opportunity to more »

Time/Remote with occasional travel to Livingston office when required. Salary: £25,000 - £30,000 Per Annum Role Description Your role as an IT hardware Support Engineer is to support and maintain IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading equipment while ensuring … optimal performance. The individual will also troubleshoot problem areas in a timely and accurate manner and help you with anything that is needed. Technical Support Requirements: Provide hardware support for all hardware and computer services including, servers, storage, PC/laptop and UPS systems. Provide on-call support … tasks for customer site visits. Perform troubleshooting and performance tuning activities as required. Apply server hardware and compute patches, updates and perform upgrades. Perform IT hardware and peripheral equipment improvements, upgrades, and repairs. Install, configure, test, maintain, monitor, and troubleshoot end user IT hardware, networked peripheral devices, and more »

Role: As part of a small, friendly support team, you will work directly onsite to provide dedicated and highly-focused support services for deskside and print. As the Technical Team Lead, you will provide hands-on support for your team, becoming the trusted go-to person when … Benefits: Buddy program Flat hierarchies Internal career development Medical cash plan Onboarding program Pension scheme Trusted working hours Be Part of Us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We … of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. more »