14 IT Support Jobs in Scotland

Role: Onsite IT Support Engineer Location: Houstan, Texas, USA (Onsite working) Salary: Flexible dependent on experience We are working with a global, leading organisation who are in over 100 countries across the globe, who require an IT Support Engineer based in Houston, Texas where you will … focus on providing IT services to end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management, Root Cause Analysis and Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and … Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Skills and experience required: Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows. Familiarity with helpdesk ticketing systems (ITSM tools) Ideally, ITIL and MCSE qualified. Strong customer service orientation, good communication, teamwork more »

Junior 1st Line IT Support ( MSP ) Kilmarnock £22,000 to £25,000 + Training + Company Benefits + Progression Are you a Junior 1st Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with … high end sectors focusing on employee career progression? Do you want the opportunity to work in an ever-growing company looking to help provide IT Solutions across different sectors in the legal, financial and engineering sectors? On offer is a great opportunity for a Graduate 1st Line IT Support Engineer to elevate their career and work within a dynamic IT team. Dealing with 1st line support tickets, talking with clients and putting them through to the 2nd liners whilst learning to progress into 2nd line support. In this role, the successful IT Support more »

Junior 1st Line IT Support ( MSP ) Kilmarnock £22,000 to £25,000 + Training + Company Benefits + Progression Are you a Junior 1st Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with … high end sectors focusing on employee career progression? Do you want the opportunity to work in an ever-growing company looking to help provide IT Solutions across different sectors in the legal, financial and engineering sectors? On offer is a great opportunity for a Graduate 1st Line IT Support Engineer to elevate their career and work within a dynamic IT team. Dealing with 1st line support tickets, talking with clients and putting them through to the 2nd liners whilst learning to progress into 2nd line support. In this role, the successful IT Support more »

Graduate 1st Line IT Support ( MSP ) Kilmarnock £22,000 to £25,000 + Training + Company Benefits + Progression Are you a graduate 1st Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with … high end sectors focusing on employee career progression? Do you want the opportunity to work in an ever-growing company looking to help provide IT Solutions across different sectors in the legal, financial and engineering sectors? On offer is a great opportunity for a Graduate 1st Line IT Support Engineer to elevate their career and work within a dynamic IT team. Dealing with 1st line support tickets, talking with clients and putting them through to the 2nd liners whilst learning to progress into 2nd line support. In this role, the successful IT Support more »

Graduate 1st Line IT Support ( MSP ) Kilmarnock £22,000 to £25,000 + Training + Company Benefits + Progression Are you a graduate 1st Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with … high end sectors focusing on employee career progression? Do you want the opportunity to work in an ever-growing company looking to help provide IT Solutions across different sectors in the legal, financial and engineering sectors? On offer is a great opportunity for a Graduate 1st Line IT Support Engineer to elevate their career and work within a dynamic IT team. Dealing with 1st line support tickets, talking with clients and putting them through to the 2nd liners whilst learning to progress into 2nd line support. In this role, the successful IT Support more »

Role: As part of a small, friendly support team, you will work directly onsite to provide dedicated and highly-focused support services for deskside and print. As the Technical Team Lead, you will provide hands-on support for your team, becoming the trusted go-to person when … Benefits: Buddy program Flat hierarchies Internal career development Medical cash plan Onboarding program Pension scheme Trusted working hours Be Part of Us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We … of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. more »

IT Support Officer, 23 months, Edinburgh, £155 per day Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit an IT Support Officer on a 23 month contractual basis. Our client is looking to recruit an IT Support Officer who will work under the supervision of the Assistant Head: IT Support. Primary responsibilities will include, but not limited to providing both new and existing users with hardware and software, managing tickets with third party support services, supporting users’ use of the supplied hardware … I would love to hear from applicants who have experience in a fast paced environment and skills including: Be responsible for setting up requisite IT accounts for new recruits Support the provision of hardware to colleagues, to ensure they can effectively undertake their role Support the installation more »

Job Summary: The IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or network services. Ensuring prompt resolution or escalation, when necessary, they advocate for the customer … users informed with case status updates and contribute to the development, documentation, and implementation of standard operating procedures and customer service guidelines relevant to IT support. Responsibilities: Provides first tier IT support to employees and business resolving problems and tickets as a member of the Help Desk … Team. Responds to escalated employee issues and incidents in a proactive, timely fashion. Completes basic tasks and projects supporting IT operations in delivering systems and features that provide significant value. Identifies quality and reliability issues in systems they maintain. Assists new hires with set-up, tools, and best practices. more »

IT Support Officer, 23 months, Edinburgh, £155 per day Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit an IT Support Officer on a 23 month contractual basis. Our client is looking to recruit an IT Support Officer who will work under the supervision of the Assistant Head: IT Support. Primary responsibilities will include, but not limited to providing both new and existing users with hardware and software, managing tickets with third party support services, supporting users' use of the supplied hardware … I would love to hear from applicants who have experience in a fast paced environment and skills including: Be responsible for setting up requisite IT accounts for new recruits Support the provision of hardware to colleagues, to ensure they can effectively undertake their role Support the installation more »

Reporting to the Technology Lead, this position has responsibility for supporting a Property Management Business with day-to-day support, assisting on project work and working within a newly formed IT Team. This includes responsibility for delivering a best-in-class customer service delivery model, whilst adhering to … internal SLA’s and objectives. Main responsibilities: IT Helpdesk Support: Responsible for the end-to-end management of IT Helpdesk Tickets, including fielding support calls, managing and updating support tickets, managing SLA’s Responsible for onboarding new employees to the business, including creation of user … accounts and configuration of any related IT hardware Responsible for onsite support in our Glasgow and Northern Offices (Aberdeen and Inverness); visits to the Northern offices will be planned in advance where possible Responsible for identifying IT Helpdesk trends, including proactive solution finding for recurring issues Responsible more »

IT Support - Team Manager - Edinburgh/Hybrid About us Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to … broad range of users at various levels. Engaging with service users from a range of different roles from Lecturers to E-Learning Designers to IT Managers. Managing and mentoring of 21 st Line Support Technicians. Create incident reports and escalate commonly occurring issues to the product team. Educate … Desirable Good understanding of video conferencing technology and collaboration software. Experience of using HubSpot Customer Service Tool desirable Ifyou are a driven and ambitious IT Support Mangerlooking for a new challenge, this could be the perfect role for you. Don't miss out on this exciting opportunity to more »

Our client is currently looking for a Senior IT Support Technician based on site in Fife. There are many great benefits/perks associated with the role that I am happy to share with anyone who feels they match the below requirements. Role Summary: Seeking an IT professional to lead and support the organisation's IT operations, ensuring efficient hardware and software management, both on site and remotely. Responsibilities: Lead the IT team, providing first and second-line support. Deliver exceptional service to IT users. Provide comprehensive IT support, including … troubleshooting for hardware and software issues. Oversee local server infrastructure, including backups and updates. Manage local IT infrastructure, including telephony and networking. Maintain and update IT documentation. Support departmental and business project initiatives. Perform routine maintenance on IT assets. Participate in on-call, out-of-hours more »

Junior IT Support {1st line} Roslin - Potential for hybrid working £20,000 - £25,000 +Training + Progression + Company Benefits Are you a Junior IT Support engineer looking to join a small IT department in a well-established, growing MSP, that has been an expert … in IT & Cloud Computer Services in a role offering great long-term stability? On offer is a great opportunity for a Junior IT Support Engineer to join the UK's leading in providing tailored IT solutions and support services to businesses, ensuring seamless operations and … optimal performance of their technology infrastructure. In this role, the successful Junior IT Support Engineer will provide 1st line Support by email and telephone, and act as the point of contact for any IT or telephony-related issues for all users. This role would suit a more »

Time/Remote with occasional travel to Livingston office when required. Salary: £25,000 - £30,000 Per Annum Role Description Your role as an IT hardware Support Engineer is to support and maintain IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading equipment while ensuring … optimal performance. The individual will also troubleshoot problem areas in a timely and accurate manner and help you with anything that is needed. Technical Support Requirements: Provide hardware support for all hardware and computer services including, servers, storage, PC/laptop and UPS systems. Provide on-call support … tasks for customer site visits. Perform troubleshooting and performance tuning activities as required. Apply server hardware and compute patches, updates and perform upgrades. Perform IT hardware and peripheral equipment improvements, upgrades, and repairs. Install, configure, test, maintain, monitor, and troubleshoot end user IT hardware, networked peripheral devices, and more »