We are currently recruiting for a Service Desk Support Specialist working within a rapidly expanding Audio-Visual company based in Maidenhead. Our ideal candidate will havestrong ITsupport experience, training will be offered to cover the AV element of the role. IT certifications would be beneficial. … This role is office-based. Service Desk Support Specialist Brief Overview of Role: Responsible for inbound fault ticketing and the direction of the helpdesk function for Audio Visual equipment for various job sites Oversees internal IT systems and assets, and assists with upgrades and fixes. Preparation of Audio … accessories ahead of project installation to ensure all required items are configured correctly. 80% Accountabilities Include: Knowledge & Key Skills Deployment and management of company IT hardware & software. Call logging/ticketing/1st and 2nd line support within their SLA. Supporting and troubleshooting a wide variety of AV more »
Basingstoke and Deane, Hampshire, Basingstoke, United Kingdom
Eligo Recruitment Ltd
We are looking to recruit an experienced hands on support manager who can provide 2nd line and ideally 3rd line support and who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. … The role will be a combination of BAU Support and project work. To be a success in this role will have a broad technical skill base and be able to provide hands on 2nd line and 3rd line support in an SME environment. You will have a good … Switches, Routers and Firewalls would be an advantage. You will also play a key role in identifying and implementing and supporting approriate software to support the business. The key to this role is being a good problem solver who is passionate about delivering an excellent service. This is an more »
IT SupportEngineer -Oxfordshire(5 days on-site) - up to £35,000 *German speakers only Our client is a global logistics company that is now looking for a 1st Line Support person to join and provide in-house support as well as communicate to the German Service Desk … teams. You will be providing hardware and software support and be responsiblefor documentation processes.This is a key hire as the selected candidate will be fully responsible for this particular working site. Essential Skills (1 -2 years): *Windows *Software and Hardware support *Ticketing systems Offer and Benefits: 27 days … provide individual feedback to unsuccessful applicants. Check us out on our websiteandLinkedIn for more roles. We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to check out the Austin Fraser Privacy Noticeor contact Austin more »
Role: IT Technical Support Engineer/Specialist Working hours: Monday to Friday 0900-1730. Some weekend work available. Job type: Full time with potential overtime Job Description: We are looking for an IT technician to join our fast-growing Managed Service Provider. There will be the more »
Basingstoke and Deane, Hampshire, Basingstoke, United Kingdom
Eligo Recruitment Ltd
We are looking to recruit an experienced 2nd/3rd line support engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. The role will be a combination of BAU Support … work. To be a success in this role will have a broad technical skill base and be able to provide 2nd and 3rd line support in an SME environment. You will have a good knowledge of Windows/Azure, Active Directory, Exchange and M365. A working knowledge of networking … an excellent service. This is an opportunity to join an organisation who have a track record of investing in the development of their people. It is an opportunity where you will make a real difference. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo more »
We are working alongside our client, a leading SME MSP with 25 years of industry experience, dedicated to providing exceptional IT solutions to our clients. Our client is currently seeking a confident and skilled 1st/2nd Line Support Engineer to join our dynamic helpdesk team. The successful … candidate will play a crucial role in providing technical support and onboarding Office 365 products. Key Responsibilities: Provide 1st/2nd line technical support to clients Assist with the commissioning and onboarding of Office 365 products Maintain effective communication with clients via various channels Requirements: Proven experience in … person, over the phone, and on video calls Located within one hour of travel to BN15 8TU Minimum of 2 years' experience in technical support and customer service GCSE or equivalent education preferred Benefits: Bonus scheme Performance bonus Quarterly bonus more »
The IT Operations Site Support team provides end user support, project delivery across on-premises and cloud-based end user IT services and applications. They work across functions providing expertise and input into daily productivity challenges, continuous improvement activities, operational issues and multiple business and ITmore »
you face. They believe in reducing complexity, modernising the workplace, and leading through action. Your new role This role is a second level application support position, however there may also be expectations to answer the phones and complete first level activities. The focus is on case and issue management … user instruction, investigating problems and resolving issues. What you'll need to succeed 2 years + experience in technical Helpdesk support role. Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking more »
