19 Apprenticeship IT Support Jobs in the South East

The IT Support Apprentice provides first-line responses to client issues and queries over the phone and via the helpdesk portal and email. The IT Support Apprentice will need to regularly liaise with the Implementation Team and Client Services to ensure clients smoothly transition from project. … Role The IT Support Apprentice provides first-line responses to client issues and queries over the phone and via the helpdesk portal and email The IT Support Apprentice will need to regularly liaise with the Implementation Team and Client Services to ensure clients smoothly transition from … project to BAU and provide an exemplary level of service to existing clients The IT Support Analyst will report directly to the Client Services Manager The successful applicant will be responsible for investigating and solving all client support issues in a timely and thorough manner As this more »

Launch Your IT Career! Join Our Team as an Apprentice Helpdesk Support Engineer. Gain Hands-On Experience, Mentorship, and Grow in a Dynamic Tech Environment. Apply Now! Role Act as first point of contact on the helpdesk, responding to customer enquiries efficiently and effectively Update tickets in real … L3 Information Communication Technician (ICT) apprenticeship – 18 months + EPA – Standard: ST0973 PROFESSIONAL RECOGNITION This apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA level 3 professional competence and those completing the apprenticeship are eligible to apply for registration Blended on/off the job … training and location to be confirmed. Potential career routes/progression once apprenticeship completed: Support Technician, Help Desk Support, First Line Support, Office IT Technician, IT Support Analyst, IT Support Officer, Maintenance Support Technician, Data Centre Support Technician, Cyber/ more »

Are you looking to kick start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you. PETA are proud to be working with Medhurst Communications to support them with the recruitment and training of a new IT Support Apprentice. Role What will my new role involve? Joining the team as an IT Support Apprentice, you will learn: How to provide IT support on both hardware and software including desktop PCs … mobile devices, audio visual and networking equipment How to maintain and troubleshoot IT equipment How to identify and resolve technical problems We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. An enhanced DBS Disclosure check will be required more »

broadcasters in the industry? Baltic Apprenticeships are thrilled to be partnering with a large Media & Entertainment Data Workflow company to hire their next ICT Support Technician Apprentice to join their other successful apprentices. The client is based in High Wycombe & provide storage and servers for some of the largest … an apprenticeship scheme to help nurture the future talent of the industry. You will be guided through your apprenticeship with the help of our IT coaches at Baltic Apprenticeships as well as working on building hardware, configuring networks, fixing hardware issues, installing software and so much more to reach … your true potential! In this role, youll work towards your IT Support Technician Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Building IT systems and configuring networks General IT cabling Troubleshooting, testing and analysing problems within more »

The Apprentice IT Support Executive will provide proactive operational IT and administrative support to our Colleagues at all levels across the Group and will be an active participant in delivering the IT services. Role Supporting the IT team in resolving technical issues. Creating incident … tickets for all technical issues raised to the helpdesk. Troubleshooting hardware issues with the support of the IT team. Processing new starters and leavers. Building and configuring desktops and laptops from our build station. Reporting monitoring system notifications and alarms to IT Management. Participating in weekly team … projects. Training Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network more »

We are seeking an apprentice that will be responsible for supporting customers and colleagues with project support queries relating to internal IT issues or product support for our customers. This role and has great potential in a vibrant environment to grow. Apply now! You will support projects team with customer IT projects. Role Assist and direct staff or customers when support tickets are raised Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue … requested by management, any necessary technological advances for enhancing business products and services Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable Support and maintain software and hardware used in the organisation's day-to more »

We are looking for an additional member of our growing helpdesk team. We are an IT Support business looking after SME’s. Your role in the business will be to assist working on server & desktop issues reported by our clients, this will include making telephone calls, sending emails … troubleshooting general end user problems. Role This is an excellent opportunity for someone to join a small friendly company to further their career in IT and gain a better understanding of supporting IT in businesses. Duties will include: This role will be predominantly office based, remotely talking and … supporting end users’ computers. It is essential for successful candidates to have a good telephone manor and to enjoy working with computers From time to time, there may be a requirement to assist with installations and cabling and visits to client sites This role in the business will be more »

years. As we prepare to accommodate the needs of our expanding community, we recognise the vital role that technology plays in modern education. To support our vision and ensure seamless integration of technology into our academic environment, we are seeking a dedicated and enthusiastic IT apprentice to join … our team. Top of Form In this role, youll work towards your level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide users with professional first-line, face-to-face and remote hardware/software support … completion of the qualification. Help install and configure new hardware and software while ensuring monitoring usage as required. Occasionally assist and provide training and support to staff across the Trust, including in-classroom support when required. Occasionally assist with the general administration of the Trusts and Schools Systems more »

Velocity Academy have an exciting new opportunity for an Apprentice Support Technician with JC Applications Development a Software Development Company based in Hampshire. Role A great opportunity for a Support Technician to join a market-leading risk management and claims handling software provider based in rural Hampshire. Working … as part of the support team within the operations department, you will be providing support to a large client base through email, helpdesk and on the telephone. You’ll also be responsible for improving and maintaining the internal IT Infrastructure. Your role will involve working closely with … party suppliers, so excellent communication skills are key! Your duties and responsibilities in this role will consist of: To learn and develop technical skills Support the Technical Support Engineer Answer tickets within SLA Create knowledge articles Learn all products used Learn about the implementation cycle Learn about the more »

Are you ready to kick-start your career in the dynamic world of IT? Are you passionate about innovation, problem-solving, and making a real impact? Look no further! We're seeking three enthusiastic individuals to join a team as IT Apprentices and embark on an exciting journey … of learning, growth, and opportunity. With over 30 years of experience in delivering cutting-edge IT solutions to businesses worldwide, they're at the forefront of digital transformation. Their commitment to excellence, creativity, and teamwork drives everything they do, and they're looking for bright minds to join them … of tech enthusiasts, innovators, and problem solvers As an Apprentice on their Service Management Team, you'll work closely with their seasoned professionals to support both internal and external customers, ensuring the smooth operation of their systems. In this role, youll work towards your Level 3 Information Communications Technician more »

will study for formal qualifications in your field. Role Learn to develop, implement and maintain internal ICT systems. Learn to provide first-line user support requests concerning IT hardware, IT software, and audio-visual equipment, in a predominantly Microsoft Windows environment. Learn and develop to manage a … service incidents and standard change requests, ensuring that at all times requests are handled correctly and to a high standard. Learn to install and support hardware and associated software, using standard installation instructions and diagnostic tools within established procedures and quality systems. Learn to implement local IT policies … confirmed Expected Duration 21 Months Positions Available 1 Closing Date Saturday, 15th June 2024 Start Date Monday, 9th September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Patience Qualifications English GCSE or equivalent, grade more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include working as part of a team to provide technical support for customers’ existing hardware and/or software … installations. Role Answer customer phone calls, log support tickets and work on them through to resolution Assist to Build and Configure new hardware including Routers and Wireless, Switches, Servers, PC’s and Laptops Install, configure and support Desktop Operating Systems (Windows 10 Professional or higher) as well as … basic support for server applications such as Microsoft email and Database applications Respond to alerts from our monitoring system to provide proactive maintenance, resulting in less outages and downtime for our customers Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support more »

As an IT Apprentice you will be joining our Service Desk team, who are responsible for answering calls and emails from our clients. You will be using the IT knowledge that you will gain at college, on the job, and through our internal training programme. Role As an … IT Apprentice, you will be joining our Service Desk Team, who are responsible for answering calls and emails from our clients You’ll sit with experienced members of the team who will give you tasks to do and teach you about our clients' systems, and how to resolve their … IT problems During your apprenticeship you will be answering the phone and eventually resolving issues yourself While in the role you will gain exposure to: Active Directory Microsoft Exchange & 365 Microsoft Servers Cloud Systems Virtualisation (VMware, vSphere, HyperV) Office Operation Systems Training You’ll be trained by our internal more »

if required. This will be undertaken through the adapted Azure Cloud programme, delivery method and location to be confirmed. Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support … interview. Expected Duration 16 Months Positions Available 2 Closing Date Monday, 20th May 2024 Start Date Monday, 3rd June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Problem solving skills Team working Non judgemental Experience with Windows 365 Qualifications any subject --- x3 GCSE or equivalent more »

Apple hardware and server technologies Typical roles and responsibilities include; · Desktop PC and Laptop software builds and imaging · Testing and fault finding of various IT and Audio Visual Hardware · Providing Hard Drive/Solid State disks erasure and destruction techniques and processes · Erasing and configuring network infrastructure hardware · Auditing … and logging IT and Audio Visual Hardware · Maintaining stocks of equipment · Following in-house procedures from start to finish Training Level 3 Information Communications Technician Apprenticeship Functional Skills in maths and English if required Blended on/off the job training and location to be confirmed. Full-time employment … 5.00pm Expected Duration 18 Months Positions Available 1 Closing Date Saturday, 1st June 2024 Start Date Saturday, 8th June 2024 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications Maths and English GCSE or equivalent, grade C (4) or above (Essential) About more »

Apple hardware and server technologies Typical roles and responsibilities include: Desktop PC and laptop software builds and imaging Testing and fault finding of various IT and audio visual hardware Providing hard drive/solid state disks erasure and destruction techniques and processes Erasing and configuring network infrastructure hardware Auditing … and logging IT and audio-visual hardware Maintaining stocks of equipment Following in-house procedures from start to finish Training Level 3 Information Communications Technician Apprenticeship Standard Functional Skills in maths and English if required Blended on/off the job training and location to be confirmed Full-time … 5.00pm. Expected Duration 18 Months Positions Available 1 Closing Date Saturday, 1st June 2024 Start Date Saturday, 8th June 2024 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications Maths and English GCSE or equivalent, grade C (4) or above (Essential) About more »

You will be working within our Digital team and will have a varied role helping to support the day-to-day IT operations of the business. Within our multiple remote sites you will help to maintain all the IT systems and devices that allow our teams to … mobile devices Managing backup solutions and ensuring machines are kept updated Creating technical documentation, guides, and processes Server administration, both physical and virtual Printer Support Administration of 3CX PBX phone system Website administration Maintaining site documentation, including hardware and software inventories. Assisting with, and managing IT projects to … delivery is based on a remote, blended model of one-to-one sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support as required. This means that our learners have the guidance they need as well as the flexibility to learn around the requirements of their more »

The apprentice’s primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise … productivity and user experience. Role You will start off with simpler tasks, such as basic support calls for example troubleshooting issues with laptops, monitors, printers etc. But as time goes by, will undertake more complex tasks and will be set independent work to complete, which will be checked by … senior staff. Answering the telephone, responding to emails and updating requests. Provide first line analysis of all IT issues and ensure that SLA’s are met. Keep customers informed of the status and progress of tasks and update tickets. Complete other service-related tasks as required by your manager. more »

There is a position for an Apprentice role in XCS IT department to work with External and internal Customers on all levels of IT, specifically Xerox and related Xerox systems such as Microsoft. A Driving licence is required for this role. Role The Apprentice will carry out support … Date Saturday, 31st August 2024 Start Date Sunday, 1st September 2024 Desired Skills Analytical skills Attention to detail Communication skills Customer care skills Initiative IT skills Organisation skills Patience Problem solving skills Team working Qualifications IT, Science and/or Engineering GCSE or equivalent, grade 5 or above … Desired) 5 GCSEs including English and Maths GCSE or equivalent, grade 4 or above (Essential) Some IT knowledge Other, grade Preferred (Desired) About the Employer XCS (UK) LTD XCS is a Xerox Concessionaire in our 18th Year. We cover clients in the south of England and offer a range more »