Senior ITSupport Technician £35,000 - £42,000 Pembrokeshire Our client is a successful, well established organisation who require an experienced Senior ITSupport Technician. You will have bonus opportunity, subject to completing 6-month probation period, as well as a joining bonus! It will … be an exciting time to join our clients IT team, as they are implementing new technologies. Responsibilities: Maintenance, installation and configuration of network and systems Support of IT, systems and services throughout the organisation Provide training, support, guidance and motivate a team Provide on call support … and Active Directory VMWare virtualisation Office 365 CISCO Layer 2 and 3 networking Experience working with ticketing systems or service desk to help streamline ITsupport processes Working for our client, you will have excellent benefits such as subsidised childcare, staff discounts, share incentive plan and more. If more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview As a ITSupport Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across … daily basis, your communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution … to efficiently manage incidents, service requests, and other IT-related tasks. You will have the technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office Print Support. You will handle more »
2nd Line ITSupport Engineer I am working on behalf of a Large local MSP who are looking to grow their team by adding a 2nd Line Engineer. This vacancy presents a great opportunity for the right candidate to join a reputable company with an established client base more »
Swansea, Wales, United Kingdom Hybrid / WFH Options
Searchability®
First Line ITSupport Engineer This is a great opportunity for a First Line Engineer to join an established MSP client I am working with closely in the Swansea region. As a company they can offer excellent career progression opportunity along with a generous benefits package. … Salary Hybrid working opportunities. Flexible hours Bonus scheme Training opportunities and professional development. The Role Provide support to customers remotely and on site when needed. Troubleshooting and diagnostics. Work with any customers 3rd party providers to create and update support cases. Escalate and handover tickets when required. Provide … regular and relevant updates to customers throughout the support process. Requirements MSP Experience – Essential Driving License – Essential Right to work in the UK – Essential Minimum 1 year ITSupport Experience ITSupport Technician Skill Sets Previous Experience providing IT support. (essential) Office 365 experience more »
Job summary An exciting opportunity has arisen for a Senior ITSupport Officer to be appointed within ITSupport at Cardiff and Vale University health board following an ITIL framework. You will possess a significant amount of experience of providing service desk support to IT …/11 OS. You will ideally be qualified in a computer related discipline and MUST have at least 2 years provable experience in an IT Helpdesk/Service Desk situation. You should also be able to demonstrate a good level of PC fault diagnosis (both 1 st and … some travel to other sites around Cardiff the use of transport would be a benefit. The post will be primarily based at UHW but it is essential that you have your own transport and are willing to travel between UHDB hospital sites. Main duties of the job Supports the more »
Job summary An opportunity for an IT Service Desk Officer, has arisen to join the End User Computing team at Cwm Taf Morgannwg University Health Board, based at Williamstown Information Hub in Tonypandy, with a need to also work at other locations across the organisation. You will provide remote … service desk support services to clinical and non clinical users across the healthboard. The candidate will require some technical experience, supporting users with applications and devices. You must demonstrate experience within ICT within your application which is essential for this role. The role sits within the wider End User … Hybrid working is available where the service needs allow. Main duties of the job An opportunity has arisen to join the ICT Service Desk support team at Cwm Taf Morgannwg University Health Board, based in Williamstown Information Hub in Tonypandy. The successful post holder will work within the ICT more »
Technical Support Cardiff Who are we? ID Management Systems is the UKs NO# Supplier of ID Cards, Software, Printers and Accessories, for 30 years weve been at the top of the ID Card industry supplying some of the countrys biggest names with access and smart cards, card holders, printed … in a friendly environment where the team really does come first so that we can provide the best possible service to our customers. Technical Support - The Vacancy Were currently searching for a Permanent ITSupport Assistant to join our team not only to service ID card production … equipment including software support and integration and provide customer service, but also to have sales skills and also to build their skills as a software integrator by building on our Information Management System and develop SQL skills in order to perform data queries directly on the database. The role more »
Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
First Line ITSupport Engineer This is a great opportunity for a First Line Engineer to join an established MSP client I am working with closely in the Swansea region. As a company they can offer excellent career progression opportunity along with a generous benefits package. … Salary Hybrid working opportunities. Flexible hours Bonus scheme Training opportunities and professional development. The Role Provide support to customers remotely and on site when needed. Troubleshooting and diagnostics. Work with any customers 3rd party providers to create and update support cases. Escalate and handover tickets when required. Provide … regular and relevant updates to customers throughout the support process. Requirements Previous MSP Experience - Essential Driving License - Essential Right to work in the UK - Essential Minimum 1 year ITSupport Experience ITSupport Technician Skill Sets Previous Experience providing IT support. (essential) Microsoft more »
ITSupport Engineer Up to £23,000 4 Day Working Week - Driving License Needed In this role, you will be expected to provide fast, effective IT solutions with a friendly and professional service. Along with this you will maintain effective documentation of work done using a ticket … system, manage and supportIT infrastructure and support team leader and Helpdesk Manager. With this role, there will be opportunities for your continuous development with vendor certifications and Microsoft, CompTIA certifications. Responsibilities: Ensuring that Incidents and Service Requests are resolved within SLA commitments for our clients with … maintaining ownership of the ticket to resolution. This will including working directly with more experience engineers where required. Liaising with suppliers and third-party IT companies where needed to complete Helpdesk tickets. Updating our internal knowledge management systems with new or changed information arising from tickets. Covering on calls more »
2nd Line ITSupport Engineer I am working on behalf of a Large local MSP who are looking to grow their team by adding a 2nd Line Engineer. This vacancy presents a great opportunity for the right candidate to join a reputable company with an established client base more »