2 IT Support Jobs in Warwick

We have an exciting opportunity for a IT Support Team Leader to working within Warwick (Hybrid). You will play an active role as part of our service team working in partnership with our Commissioning Team Leaders to innovate our service delivery capabilities. You will support the … for Digital & ICT and Strategy & Commissioning to identify strategic opportunities for the service to implement change and improvements effectively. Managing a team of 30 IT support workers. Experience: Managing a team Report writing ITIL qualification would be desirable Compliance with ICT strategy, legislation, and regulations. MUST have IT Support experience Stakeholders relationships MUST have experience in managing large teams Monday to Thursday: 9:00am until 5:30pm (1 hour lunch) Friday: 9:00am-5:00pm (1 hour lunch) Start: ASAP Contract: 3 months more »

Are you looking to kick start your career in IT whilst learning from industry experts? This is the perfect opportunity for you! As an IT Apprentice you will be hands on providing 1st Line support, troubleshooting hardware and software related issues, building strong relationships with clients and … so much more. Role Provide 1st Line help desk support to clients in line with company policies and procedures. Daily completion and maintaining of support related documentation keeping accurate and up to date information of ticket progress. Troubleshooting hardware and software related issues providing resolutions that both meet … and exceed expectations. Daily management of support tickets ensuring SLAs are met with maximum client satisfaction. Resolving IT related tasks, such as password resets, imaging devices to new users and devices. Escalation of software related bugs to T&I Team including detailed handover of attempted resolutions and investigations more »