UNIT 8, TRIDENT PARK, POSEIDON WAY, WARWICK, England
EMERALD IT MANAGED SOLUTIONS LIMITED
Are you looking to kick start your career in IT whilst learning from industry experts? This is the perfect opportunity for you! As an IT Apprentice you will be hands on providing 1st Line support, troubleshooting hardware and software related issues, building strong relationships with clients and … so much more. Role Provide 1st Line help desk support to clients in line with company policies and procedures. Daily completion and maintaining of support related documentation keeping accurate and up to date information of ticket progress. Troubleshooting hardware and software related issues providing resolutions that both meet … and exceed expectations. Daily management of support tickets ensuring SLAs are met with maximum client satisfaction. Resolving IT related tasks, such as password resets, imaging devices to new users and devices. Escalation of software related bugs to T&I Team including detailed handover of attempted resolutions and investigations more »
Warwick, Warwickshire, West Midlands, United Kingdom
DENNIS EAGLE LTD
Friday Salary: up to £28,000 pa DOE As a Helpdesk Operator, you will be a key player in our IT department, responsible for delivering first-line support, administering systems, and managing our service desk. In this role you will: Provide internal departments with essential hardware and software … ensuring optimal functionality and user satisfaction. Efficiently manage and resolve tickets within the service desk, maintaining meticulous documentation of support requests. Collaborate with third-party suppliers and 3rd line support on infrastructure tasks as required. Ensure the seamless installation, support, and maintenance of desktops, network devices, and … business systems. Develop comprehensive IT training documents and stay abreast of technical work instructions and procedures. Adhere to established policies, procedures, and complete any administrative tasks as necessary. Qualifications that set you apart include: Minimum 3 years of relevant experience in Service desk administration. Working knowledge of Microsoft products more »
Leamington Spa, Warwickshire, Royal Leamington Spa, United Kingdom
Senitor Associates Ltd
Helpdesk Operator - Warwick - £28k I am recruiting on behalf of my client, an investing in people award winner, for a ITSupport Technician to join their ever-growing team based in Leamington Spa. The successful candidate will be a part of their technical team providing internal ITsupport across their business. Skills required: Troubleshooting Office 365 Intune Windows OS Windows Server Installing, supporting, and maintaining Hardware devices Installing, supporting, and maintaining Networking devices Personal qualities: Excellent communication skills Excellent troubleshooting skills Be able to work as an individual and team Willing to undertake training Prioritising more »
Rugby, Warwickshire, West Midlands, United Kingdom
French Selection UK
FRENCH SELECTION UK French speaking IT Technical Support Salary: Up to £31,000 p.a. + Benefits Location: Rugby, Warwickshire At commutable distance from: Rugby, Coventry, Northampton, Leicester, Warwick, Kettering, Nuneaton, Loughborough, Daventry, Banbury, Wellingborough, Lutterworth, M1 Ref: 8130FT *** Great Opportunity for Progression *** *** Full training provided *** *** Office Based Role … and manufacturer of interactive displays with international links. Main duties: To provide effective 1st line technical support. The Role: Providing remote 1st line technical support to customers To provide troubleshooting of hardware issues and log cases following SLA To escalate calls with advanced technical queries appropriately To organise the … client site visits with the field service team To provide excellent customer service The Candidate: Fluency in French (written and spoken) Customer service or ITsupport experience desirable Problem-solving and excellent communication skills IT literate and computer savvy Pro-active, confident and dynamic personality Salary: Up more »
Leamington Spa, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Join Our Team as an ICT Support Officer! Salary : up to £32,000 !!! Location: Leamington Spa Are you ready for an exciting opportunity to showcase your ICT expertise? We're looking for a proactive ICT Support Officer to join our dynamic Business Support Department at our Leamington … office. What You'll Do: * Provide top-notch ICT support across our five offices in Coventry and Warwickshire. * Be the go-to person for IT and Telephony systems administration. * Collaborate with our ICT Manager to roll out innovative systems and procedures. * Deliver exceptional first and second line support … through your expert administration and troubleshooting skills. * Communicate like a pro with end users, both on-site and remotely. * Work closely with third-party support teams to keep everything ticking. What You'll Bring: * At least 3 years of experience in ICT support * A relevant ICT qualification that more »
Kenilworth Gardens, Westcliff On Sea, Essex, England
WESTCLIFF HIGH SCHOOL FOR BOYS LIMITED
The ITSupport Technician Apprentice will be accountable to the Director of Technology for maintaining and operating the School’s IT and network infrastructure. The ICT Apprentice will carry out any specific instructions given by the Director of Technology or their Deputy and work to a daily … schedule unless directed otherwise. Role The ITSupport Technician is responsible for: Assisting in the development, support, maintenance and security of all ICT systems within the school. Assisting in the installation, configuration and testing of hardware and software. Providing technical advice and assistance in the classroom to … support pupils, and teaching in a learning environment. Upskill and share relevant ICT knowledge with other members of the ICT team. To operate as first-line support for staff throughout the school. To maintain the computer networks logging action taken and in particular: To maintain, upgrade, and repair more »