1 to 25 of 44 IT Support Jobs in the West Midlands

Wright Hassall LLP, based in Leamington Spa, with history of 175 years are looking to recruit an IT Support Assistant works as part of an IT team responsible for providing telephone and on-desk support for internal colleagues on application and hardware issues. Providing quality support … a first line level response via telephone, email and desk side to internal staff Resolving technical issues or escalating to relevant members of the IT team Ownership of a call, ensuring you are keeping colleagues fully informed of progress Person specification: 1st Line level IT experience across Windows more »

Working hours are Monday - Friday, 9am-5pm. The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland. Provide desk-side and remote support to users, including resolving hardware and software issues. Adhering to KPIs and … SLAs. Set up, configure and install new PCs and associated equipment in accordance with company procedures. Provide local support for desktop, server and network infrastructure equipment. Open to work off site at Eurofins locations within UK and Ireland. A key part of this role will require regular travel to … comply with Company rules, procedures, agreements and any notices displayed by the Company throughout your location. Participate in covering on-site and off-site support, which may be as part of a shift rotation. Occasional weekend and evening work as required by the business needs and management requests. You more »

West Midlands (Hybrid) IT Support Analyst Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer facing … professionals responsible for daily post sales support and ongoing IT support. You’ll be offering valuable and critical Remote support and expertise to a host of prestigious customers and you will provide an efficient and precise support service. Typically, you'll be involved with software deployments … Bespoke hardware and software maintenance and support, network configuration and general operational IT Hardware and Software support duties in areas of O365, MS Outlook, Laptops, Voice Comms, Integration and App Add ons. This is a role that can enhance your career offering you loads of training opportunities more »

This apprenticeship is a one-way ticket to your future career in IT... The company provides top-quality IT services, tailored perfectly to their clients needs. This award-winning company are the best in the biz! They have more than 25 years of industry experience and have even won … take pride in earning the right to be considered a trusted advisor! Following the completion of the programme, you will be a well-rounded IT Support Technician from having experience in a first-line position, resolving IT tickets and assisting with the overall maintenance of IT … Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: To provide first-line support to customers, resolving IT tickets and updating the outcomes. To assist with the setting up, maintenance and repair of computers, computer-linked equipment and more »

for technology with your commitment to education? A pioneering educational institution, is on the lookout for enthusiastic individuals to join their team as an IT Apprentice. If you're eager to support staff and students in harnessing the power of technology, while also making a positive impact in … power of technology to enhance learning experiences and drive positive change in education. Join them in their quest to provide exceptional educational opportunities and support to their students and staff members. As an IT Apprentice, you'll play a crucial role in ensuring that their school community is … equipped with reliable and efficient IT resources. From assisting staff and students with IT queries to maintaining and troubleshooting ICT equipment, your contributions will directly impact the learning environment. ? In this role, youll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training more »

Position: Junior IT Support Analyst Suitable for: Junior C# Developer or 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would have the … on experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for a Junior IT Support Analyst to join their Service Delivery team. The main responsibilities of the role would include incident logging and management, problem solving, liaising … with customers, programmers and database managers. Junior IT Support Analyst - Essential skills: Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst OR Junior IT Support Analyst OR IT Graduate (ideally with some C# knowledge) Experience of more »

Senior IT Support - £30k Role: Senior IT Engineer Location: Stoke-on-Trent Salary: Up to £30k Do you want to work in the office only 2 TIMES A WEEK?! AND … Are you tired of having limited access to certain technologies in the workplace? My client are currently … looking for a Senior IT Technician to lead the reigns on the infrastructure and networking requirements in the company. If you're well experienced... APCT1_UKTJ more »

FRENCH SELECTION (FS) Trilingual IT Technical Support Location: Rugby Salary: up to £31,000 per annum Ref: 2321F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 2321F Company offers full training and career progression The company: A more »

clients, on ReviewSolicitors. We are based in the heart of the Black Country and Worcestershire serving clients nationally. We are looking to recruit an IT User Support Assistant, to join our exceptional IT Team. The role will entail: Monitor and maintain the firms computer systems and networks. … over the phone or in person. troubleshooting system and network problems and diagnosing and solving hardware/software faults; replacing parts as required; providing support, including procedural documentation and relevant reports; supporting the roll-out of new applications; setting up new users' accounts and profiles and dealing with password … working to ensure downtime and disruption is minimised Able to work as part of a team and also sometimes on your own About You: IT experience and/or an a ssociated IT qualification would be desirable Proficient with Microsoft and practice management applications Although based in Wolverhampton more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

1st Line IT Support Full Time – Permanent (Hybrid) West Bromwich £25,000 - £27,000 per annum (based on experience) Our client is based in West Bromwich is looking for a 1st Line IT support to provide IT and consultancy services to small to medium sized … solving service to their customers. The main objective working on the Service Desk, you will be responsible for accurately logging service request calls for IT problems and provide guidance/support/solution over the phone and keeping the customer informed at all times. Benefits Full time – Permanent … days in the office) Monday – Friday – (9am - 5pm) 20 days + BH Pension Scheme Key Responsibilities Provide a helpful professional first/second line support service to customers Perform predefined daily/weekly/monthly maintenance checks and tasks Log all service requests against the customer account in our more »

Role Title: 1st Line Support Location: Wolverhampton (plus occassional travel to local sites) Salary: £21,500 *Driving License and Personal Vehicle Required* Are you an experienced IT professional looking to take the next step in your career? We have an exciting opportunity for an IT Support Assistant to join our client's exceptional IT team. They are a highly recommended organisation, serving clients nationally from their base in the heart of the Black Country and Worcestershire. The Role: As an IT Support Assistant, your responsibilities will include: Monitoring and maintaining the firm … s computer systems and networks Installing and configuring computer hardware, operating systems and applications Diagnosing hardware/software faults and resolving them appropriately Providing support including procedural documentation and relevant reports Setting up new users' accounts and profiles and dealing with password issues in active directory Responding within agreed more »

IT Technical Support Analyst - Leamington Spa, Warwickshire £30,000pa to £35,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux … Endpoint, Detection, Response etc. Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, are seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages … will be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration up to version 2019 Support & Configuration more »

IT Support Engineer My client, a Microsoft Partnered Managed Services & Telecommunications Provider, are looking to expand their team and are on the lookout for an experienced IT Support Engineer. With 50% of the role being field based, you would be travelling out to clients’ sites and … providing 1st - 3rd Line support around Shropshire, The Midlands and North Wales. Role: IT Support Engineer Salary: up to £35,000 Location: Shrewsbury Key Responsibilities: ** Providing 1st- 3rd Line Support to clients and end-users ** Travelling to clients sites and providing in-person support ** Being … deployments. ** Configuring new Desktops and Laptops. ** Involved within clients Infrastructure changes and works. ** Providing high-level customer service at all times. Technical Skills: ** Previous IT support experience, at least 2 years ** Ideally experience of working for a Managed Service Provider ** IP addressing, subnets, firewall implementation, routing ** Microsoft more »

With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service Support Analyst to join our dynamic team at ARDEX. The … successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will responsibly … maintain the integrity and availability of IT systems, analysis of data, utilise and develop technologies to enable business operations to function efficiently. Key Responsibilities: Ensuring the security and integrity of the IT systems is always maintained Troubleshoot, analyse, and resolve IT related incidents Install, configure, and proactively more »

FRENCH SELECTION UK French speaking IT Technical Support Salary: Up to £31,000 p.a. + Benefits Location: Rugby, Warwickshire At commutable distance from: Rugby, Coventry, Northampton, Leicester, Warwick, Kettering, Nuneaton, Loughborough, Daventry, Banbury, Wellingborough, Lutterworth, M1 Ref: 8130FT *** Great Opportunity for Progression *** *** Full training provided *** *** Office Based Role more »

is office based. Applications are welcome from people who live within South East Staffordshire.** This is a great opportunity for a 2 nd Line IT Support Technician to work in a small, cohesive and well established team of experts. They are an IT support provider who … work with a broad client base , meaning their staff have a great opportunity to develop their own IT skills and also learn more from experienced colleagues. Our client encourages their employees to gain recognition with industry certifications and to build their experience with exposure to new technologies, service delivery … incident response. A competitive salary and a great working environment is on offer here. What we need from you as a 2 nd Line IT Support Technician: 2yearsexperience as a 2 nd Line IT Support Technician Able to thrive in a fast-pacedMSPworld, and understand the more »

We’re recruiting on behalf of a small yet established IT company that offers a friendly & supportive team environment along with the flexibility of office & remote working. As an IT Support Technician, you’ll be an integral part of the team and you’ll provide remote and … on-site technical IT assistance to businesses throughout Staffordshire and Cheshire. Other responsibilities include: Setting up, configuring and installing a variety of hardware and software. Ensuring security upgrades and antivirus installations are applied and kept up to date. Fault finding, troubleshooting and repairing hardware and software issues. What you … ll need: Previous experience within a similar Desktop Support Technician/IT Support Engineer role A driving license with access to a vehicle as there will be occasional travel to clients' sites A positive, friendly and collaborative attitude with a willingness to ‘get stuck in’ Other Information more »

IT 2nd Line Support Technician Tamworth £35,000 - £40,000 + Benefits Are you an experienced IT professional looking for a new challenge? Do you thrive in a dynamic environment where problem-solving skills and technical expertise are valued? If so, we have the perfect opportunity for … you! Cast UK are supporting a prestigious client based in Tamworth, with the recruitment process of an IT 2nd Line Support Technician As an IT 2nd Line Support Technician, you will play a crucial role in the IT operations team, providing technical support and … troubleshooting to the operation. Working closely with the internal teams, you will be responsible for diagnosing and resolving complex IT issues, ensuring minimal downtime and maximum efficiency. Key Responsibilities: Provide 2nd line technical support to clients via phone, email, and remote assistance. Diagnose and resolve hardware, software, and more »

We have an exciting opportunity for a IT Support Team Leader to working within Warwick (Hybrid). You will play an active role as part of our service team working in partnership with our Commissioning Team Leaders to innovate our service delivery capabilities. You will support the … for Digital & ICT and Strategy & Commissioning to identify strategic opportunities for the service to implement change and improvements effectively. Managing a team of 30 IT support workers. Experience: Managing a team Report writing ITIL qualification would be desirable Compliance with ICT strategy, legislation, and regulations. MUST have IT Support experience Stakeholders relationships MUST have experience in managing large teams Monday to Thursday: 9:00am until 5:30pm (1 hour lunch) Friday: 9:00am-5:00pm (1 hour lunch) Start: ASAP Contract: 3 months more »

IT Support Engineer { MSP } Stourbridge £35,000 - £45,000 + Progression + Training + Overtime + Car Are you an IT Support Engineer looking to kickstart your career in the IT industry in a role where you'll find a competitive salary and role progression … within a fast-growing IT Support company? On offer is an exciting opportunity to catapult yourself into the IT industry by entering an IT Support Engineer role where you will be part of a client-focused IT Support company which is regarded as … the top IT services company in the area. In this role, the successful IT Support Engineer has a chance to provide effective IT support by dealing with client tickets at a fast pace as well as being a team player who professionally conducts themselves, is more »

We are representing a leading legal firm in Birmingham, seeking an IT Support Analyst to join their team on a permanent basis. The role is office based and offers a salary up to £30,000 per annum. You will play a crucial role in providing technical assistance and … support to internal users. You will troubleshoot issues, implement solutions, and ensure the smooth operation of IT systems. This is an exciting opportunity for a proactive individual with strong problem-solving skills. Responsibilities: Provide first-line technical support to internal users via phone, email, or in-person … Diagnose and resolve hardware, software, and network issues Install, configure, and maintain computer systems and peripherals Collaborate with other IT teams to escalate complex issues and implement solutions Document support activities and maintain knowledge base articles Assist in IT projects and initiatives as needed Requirements: Proven experience more »

IT Support Analyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT Support Analyst with 1st/2nd line experience to join their team on a short term contract basis. The role will require excellent communication skills, supporting … Full UK license access to your own vehicle at all times is desirable due to limited public transport links. Skillls required: Proven PC & Network Support Windows 10/11 Devices Server 2016 & 2019 Extensive Microsoft 365 environment Mobile & Fixed Line telephony IT Support Analyst Due to the … volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations more »

IT Systems Support Manager | Malvern | Office Based – Monday to Friday 9am-5pm | £35,000 Our client is an expert in their field. They are small business with a diverse portfolio customers and ambitious growth plans. They are now looking for an experienced IT System Support Manager … to help with these growth plans. Are you the right person for the job? Proven experience in IT system management and system monitoring Strong technical skills with the ability to troubleshoot hardware and software issues Excellent communication and interpersonal skills Proactive attitude with a passion for continuous improvement Familiarity … with ecommerce platforms and website management is advantageous What will your role look like? As the IT System Support Manager, you'll play a pivotal role in ensuring the smooth operation of IT systems. Here's what you'll be responsible for: Asset Management: Oversee the management more »

A Junior IT Support role is now available for a passionate tech enthusiast looking to kick-start their career in the industrial/manufacturing sector. The candidate will have the opportunity to work in a supportive team providing essential technical support across the company. Client Details Our … have carved a niche for themselves with their innovation and quality products. They are recognised for their strong commitment to staff development. Description Junior IT Support analyst - Sutton Coldfield Provide first-level contact and convey resolutions to user issues Properly escalate unresolved queries to the next level of … support Document knowledge in the form of knowledge base tech notes and articles Walk customers through problem-solving processes Preserve and grow knowledge of help desk procedures, products and services Ensure proper recording, documentation and closure of trouble tickets Follow-up and update customer status and information Support more »