2 IT Support Jobs in West Sussex with Remote Work Options

Join a well-established IT support agency as a 1st Line IT Support Technician to join their growing team. They have an extensive range of clients, mainly in the UK, and offer a complete IT solution. THE 1st LINE IT SUPPORT TECHNICIAN JOB … Youll respond promptly to inbound support calls, logging incidents and accurately recording key information relating to the client, the nature of the incident and the urgency to meet SLAs. In the workshop, you will prepare new devices and carry out repairs and upgrades. KEY SKILLS & EXPERIENCE You must have … a keen interest in IT, have worked in an MSP role or are currently working in a similar role. You will have excellent customer service skills, including the ability to communicate confidently GCSE grade A-C (or equivalent) in English and Maths Have a full driving licence and car more »

Techunite are recruiting for an IT Support Administrator who will be responsible for the day to day administration and first line support of the organisation. This is working in an internal IT department, hybrid remote working offered. There will be a requirement to be 'on call … every other weekend. There will be full training to progress accordingly. DUTIES AND RESPONSIBLITIES Provide first line IT support to the users. Be responsible for the efficient day to day running of the company IT infrastructure Be responsible for Image transfer and support Be responsible for … daily backups Maintain an effective IT asset register. Manage the company's IT hardware providing upgrade recommendations/replacement as required Create New User accounts Configure and deploy new PCs and Laptops Provide support to the company's routing systems Collate statistics as required to provide statutory more »