2 Apprenticeship IT Support Jobs in Wiltshire

You will be working within our Digital team and will have a varied role helping to support the day-to-day IT operations of the business. Within our multiple remote sites you will help to maintain all the IT systems and devices that allow our teams to … mobile devices Managing backup solutions and ensuring machines are kept updated Creating technical documentation, guides, and processes Server administration, both physical and virtual Printer Support Administration of 3CX PBX phone system Website administration Maintaining site documentation, including hardware and software inventories. Assisting with, and managing IT projects to … delivery is based on a remote, blended model of one-to-one sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support as required. This means that our learners have the guidance they need as well as the flexibility to learn around the requirements of their more »

The role is office based and located in our Swindon office. Working as part of our busy project and support team to ensure engineers are scheduled, utilisation monitored and reported on and discussion with clients to communicate updates for planned and current project activity. Role · Responsible for supporting delivery … Dealing with customer feedback, tracking responses. · Ability to build key relationships internal and external customer. · From time to time you may be required to support the sales team in meetings, or by providing documents/support for their business development. · Maintain a high level of courtesy and professionalism … with training in how to: · Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. · Address IT issues by prioritizing in response to customer service level agreements. · Administer security access requirements and permissions for stakeholders escalating as necessary for example password more »