Time/Remote with occasional travel to Livingston office when required. Salary: £25,000 - £30,000 Per Annum Role Description Your role as an IT hardware SupportEngineer is to support and maintain IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading equipment while … optimal performance. The individual will also troubleshoot problem areas in a timely and accurate manner and help you with anything that is needed. Technical Support Requirements: Provide hardware support for all hardware and computer services including, servers, storage, PC/laptop and UPS systems. Provide on-call support … tasks for customer site visits. Perform troubleshooting and performance tuning activities as required. Apply server hardware and compute patches, updates and perform upgrades. Perform IT hardware and peripheral equipment improvements, upgrades, and repairs. Install, configure, test, maintain, monitor, and troubleshoot end user IT hardware, networked peripheral devices, and more »
Reporting to the Technology Lead, this position has responsibility for supporting a Property Management Business with day-to-day support, assisting on project work and working within a newly formed IT Team. This includes responsibility for delivering a best-in-class customer service delivery model, whilst adhering to … internal SLA’s and objectives. Main responsibilities: IT Helpdesk Support: Responsible for the end-to-end management of IT Helpdesk Tickets, including fielding support calls, managing and updating support tickets, managing SLA’s Responsible for onboarding new employees to the business, including creation of user … accounts and configuration of any related IT hardware Responsible for onsite support in our Glasgow and Northern Offices (Aberdeen and Inverness); visits to the Northern offices will be planned in advance where possible Responsible for identifying IT Helpdesk trends, including proactive solution finding for recurring issues Responsible more »
Role: As part of a small, friendly support team, you will work directly onsite to provide dedicated and highly-focused support services for deskside and print. As the Technical Team Lead, you will provide hands-on support for your team, becoming the trusted go-to person when … Benefits: Buddy program Flat hierarchies Internal career development Medical cash plan Onboarding program Pension scheme Trusted working hours Be Part of Us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We … of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. more »
