Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
First Line ITSupportEngineer This is a great opportunity for a First Line Engineer to join an established MSP client I am working with closely in the Swansea region. As a company they can offer excellent career progression opportunity along with a generous benefits package. … Salary Hybrid working opportunities. Flexible hours Bonus scheme Training opportunities and professional development. The Role Provide support to customers remotely and on site when needed. Troubleshooting and diagnostics. Work with any customers 3rd party providers to create and update support cases. Escalate and handover tickets when required. Provide … regular and relevant updates to customers throughout the support process. Requirements Previous MSP Experience - Essential Driving License - Essential Right to work in the UK - Essential Minimum 1 year ITSupport Experience ITSupport Technician Skill Sets Previous Experience providing IT support. (essential) Microsoft more »
ITSupportEngineer Up to £23,000 4 Day Working Week - Driving License Needed In this role, you will be expected to provide fast, effective IT solutions with a friendly and professional service. Along with this you will maintain effective documentation of work done using a … ticket system, manage and supportIT infrastructure and support team leader and Helpdesk Manager. With this role, there will be opportunities for your continuous development with vendor certifications and Microsoft, CompTIA certifications. Responsibilities: Ensuring that Incidents and Service Requests are resolved within SLA commitments for our clients … maintaining ownership of the ticket to resolution. This will including working directly with more experience engineers where required. Liaising with suppliers and third-party IT companies where needed to complete Helpdesk tickets. Updating our internal knowledge management systems with new or changed information arising from tickets. Covering on calls more »
partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: Looking to start a career in IT? As an ITSupportEngineer, you would be joining Sipcom … if you want to develop in this field. Responsibilities: In this diverse role you can expect to be involved in several aspects of our support service, including: Responsibility for answering calls and responding to tickets Ticket logging, monitoring alerts Undertaking first line fixes Appropriately escalating issues to 2nd and … 3rd line support as required Qualifications & Experience: No prior ITSupport Desk experience is required for this role. If you have it, thats great, but the important attributes we are looking for are: Great interpersonal skills An aptitude to learn Please note this role will require more »
to be UK Nationals Only (No Dual Nationals) and able to be security cleared to a UK Eyes Only SC level WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free … to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health/dental insurance/eye tests, cycle-to-work scheme, on-site canteen and coffee shop Family and … #ZEROe) to cleaning up space, sustainability is at the heart of our purpose. So what's your next change? We are looking for an ITSupportEngineer to join Airbus Defence & Space at our Newport Site. We have a new opportunity for an entry-level ITmore »
2nd Line ITSupportEngineer I am working on behalf of a Large local MSP who are looking to grow their team by adding a 2nd Line Engineer. This vacancy presents a great opportunity for the right candidate to join a reputable company with an established client more »
