As the ITSupport Managerat Athena Care Homes, you will be the initial in-house line of contact for ITsupport enquiries, working to resolve or escalate their technical issues in a prompt and professional manner. About Athena Care Homes: Athena Care Homes is an award … supporting our team to make moments for our residents and their loved ones, or whether thats learning and growing together. About the role: The ITSupportManager will provide on-site, remote & telephone support, training and guidance for all users of the Athena Care Home network … systems, end user devices and software applications. They will be in charge of all future projects to develop our in-house IT systems, policies and processes. The post holder will need a full UK driving license and access to their own vehicle. *We are unable to provide certificates of more »
King's Lynn, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Hays
forward-thinking team, you will have the opportunity to contribute your expertise and align with their values. Your new role As a Service Delivery Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond the … successful delivery of support outcomes. You will strive to elevate support across the organisation, from the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4 more »
I'm currently hiring for an ITSupportManager on behalf of a fast-growing Managed Services Provider based in Colchester. You will be responsible for looking after their first, second and third-line support teams (totalling around 10 engineers) with a big focus on developing … from home plus occasional travel to other offices/client sites. Although this is a hands-off role, you'll still need a technical ITsupport background, primarily across the Microsoft stack as most of their clients are running Microsoft 365 and Azure. If you have current ITmore »