2 Permanent IT Support Manager Jobs in the North of England

IT Support Manager - Cheshire - £40K My Client, an MSP based in Cheshire are looking for an IT Support Manager to join their technical team. About the role Oversee a dynamic technical support/Helpdesk department within an MSP. Serve as the primary escalation … training, and support. This role combines technical proficiency with managerial responsibilities, including conducting employee appraisals, managing recruitment, overseeing SLAs, and coordinating 24/7 support schedules. Benefits Expensed Mileage Workplace Pension Free Parking 28 Days Annual Leave Main duties Offer both proactive and reactive technical support to our … customer base Maintain continuous coverage of the technical desk, including 24/7 support, by coordinating with technical teams. Act as the primary point of technical escalation for the support team. Take ownership of all technical issues within Amita, ensuring they are resolved within service level agreements. Organize more »

Our client is looking for a hands-on team leader/manager for a newly created role in their Stockport office. The role would suit someone who has a solid background in IT Support/Infrastructure, who would be comfortable managing a small team of 2. The … role will be varied and interesting, and suit someone who is comfortable dealing with people at all levels of seniority and contributing to IT Strategy as well as leading hands-on support services. The ideal candidate will have a background that includes: - Strong hands-on support skills … in Microsoft, Cloud and network infrastructure Service Delivery knowledge (ITIL) Leadership skills Project Management skills (IT Infrastructure upgrades, etc) Wider knowledge of Vendor Management, Technology Planning, etc, ensuring technology services are delivered in a first-class manner and that they remain fit for purpose moving forwards Great communication skills more »