16 Permanent IT Support Specialist Jobs in the UK

Senior IT Support Specialist/IT Senior User Support Specialist A fantastic opportunity has arisen for a Senior IT Support Specialist/IT Senior User Support Specialist to join our London based global law firm on a permanent … basis. Senior IT Support Specialist/IT Senior User Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to … work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to more »

IT Support Specialist We are a globally recognized organisation who you can trust, with our nearly 25 year expertise and ever growing teams, we have become a leading name in our industry. Salary up to £34,000 + benefits Stoke office, full onsite requirement with mixture of … shifts IT Support, VIP, Windows10, PC, Mac, Collaboration tooling, Stakeholder management IT Support Specialist Overview: As an IT Support Specialist, you will be tending to the technology requirements for company directors and associated individuals You will be diagnosing and finding solutions for … to published processes and procedures whilst investigating changes You will be maintaining asset inventory ensure accuracy at all times You will need for the IT Support Specialist Position: Demonstrable experience supporting a VIP or executive user base. Strong stakeholder management and communication skills. Experience with hardware and more »

IT Support Specialist A boutique consulting firm are on the lookout for a proactive and enthusiastic IT Support Specialist to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting your time across … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … manage relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to more »

We are currently recruiting for an IT Infrastructure Support Specialist to work onsite at a large government customer account based in the Cumbria area. The IT Infrastructure Support Specialist will be working within a dedicated systems support team at the customer site, on … a 24/7 365 shift pattern. The successful candidate will be key in supporting the facility and the customer with their IT related needs. This role attracts a salary of £40'000 basic pa rissing to £53'600 including a guaranteed 19% bonus for shift allowance, x2 … to Friday, 07:00 to 19:00, excluding bank holidays Phase 3 Full Service 24/7/365 on a rota basis The IT Infrastructure Support Specialist will be supporting the customers servers, networks (and associated hardware) and storage. Therefore, they will be required to have more »

The IT Support Specialist plays a pivotal role in the seamless operation of our office environment, providing comprehensive technical assistance to staff members. The core responsibilities of this position include addressing and resolving a wide array of hardware and software issues, ensuring minimal downtime, and maintaining optimal … operational efficiency. This individual will be tasked with the setup, configuration, and troubleshooting of desktops, laptops, peripheral devices, and software applications. The Support Specialist will also assist in the maintenance of network connectivity and security, support telecommunication systems, and help manage office-wide software updates. Candidates for … this position should possess a robust knowledge of Windows and macOS, a strong problem-solving aptitude, and excellent interpersonal skills to provide top-notch support and service. The ability to articulate technical instructions in an accessible manner and patience in resolving user issues are crucial for success in this more »

IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and … providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of … all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to more »

Job Summary: The IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or network services. Ensuring prompt resolution or escalation, when necessary, they advocate for the … users informed with case status updates and contribute to the development, documentation, and implementation of standard operating procedures and customer service guidelines relevant to IT support. Responsibilities: Provides first tier IT support to employees and business resolving problems and tickets as a member of the Help Desk … Team. Responds to escalated employee issues and incidents in a proactive, timely fashion. Completes basic tasks and projects supporting IT operations in delivering systems and features that provide significant value. Identifies quality and reliability issues in systems they maintain. Assists new hires with set-up, tools, and best practices. more »

deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview As a IT Support Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users … daily basis, your communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution … to efficiently manage incidents, service requests, and other IT-related tasks. You will have the technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office Print Support. You will handle more »

who love and live technology. We share our knowledge and skills with companies across the globe. Through our team we provide specialized security solutions, IT Services, consulting, timekeeping and expertise to our clients on a daily basis. Our goal is to ensure our clients have the right technology and … solutions to reach the peak of their success. Job overview Blue Summit is expanding! Right now we are looking for an IT Support Specialist to help provide onsite IT support and consulting to one of our clientsin London. This team member will be working with … for future reference Experience with Microsoft software (desktop and server editions, Office) is required Experience with Mac is preferred, but not required Provide remote support for Windows and Android handheld devices Knowledge of SQL databases, structure and how to get data out Work with Microsoft 365, Azure AD and more »

We are currently recruiting for a Service Desk Support Specialist working within a rapidly expanding Audio-Visual company based in Maidenhead. Our ideal candidate will havestrong IT support experience, training will be offered to cover the AV element of the role. IT certifications would be … beneficial. This role is office-based. Service Desk Support Specialist Brief Overview of Role: Responsible for inbound fault ticketing and the direction of the helpdesk function for Audio Visual equipment for various job sites Oversees internal IT systems and assets, and assists with upgrades and fixes. Preparation … accessories ahead of project installation to ensure all required items are configured correctly. 80% Accountabilities Include: Knowledge & Key Skills Deployment and management of company IT hardware & software. Call logging/ticketing/1st and 2nd line support within their SLA. Supporting and troubleshooting a wide variety of AV more »

practice who have built an impressive reputation internationally for their design-led approach to their projects across their multidisciplinary portfolio. They are seeking an IT Support Specialist to join their team on a permanent basis in London. You will play a key role in delivering exceptional technical … support to all employees, ensuring the prompt and efficient resolution of all IT-related matters. Your contributions will be instrumental in steering, developing and enhancing the client’s IT goals alongside the IT Manager. Our client is an employee-owned business and offer a great benefits … package such as company trips, bonuses, enhanced holidays and more! Key Responsibilities: Deliver 1st and 2nd Line technical support for desktops and maintenance Set up and maintain workstations and laptops Collaborate with IT Manager on system reviews and software management Manage and support cloud-based email (Office more »

Job summary The Client Services Operations Team are responsible for providing high quality operational support and maintenance to DHCW and supported Clients throughout NHS Wales.We are looking for a highly motivated individual who has demonstrable experience of leading an IT Support Team providing desktop support in … within a team environment. The ideal candidate must have a good approach to dealing with enquiries and resolving problems, strong experience of providing technical support and a sound understanding of ITIL processes. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are … Apply now to view in Trac. Person Specification Qualifications and/or Knowledge Essential Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience in this area Commitment to continuing professional development ISEB Foundation Certificate in IT Service Management (ITIL) or more »

about how the data we own can be used to drive better decision making and competitive advantage. We have an excellent opportunity for an IT Application Support Specialist at our head offices, Cowick Hall in East Yorkshire. As a key role within the Group Applications team, the … Application Support Specialist is responsible for the technical and end user support of the Group Forecast & Replenishment Planning software (Logility/Voyager). You will also ensure that global sites are supported with best practices via support, monitoring, and training. You will get to work with … software such as QLIK dashboards and will work within the global SAP team, aligning changes and improvements with the Supply Chain team and wider IT & business teams. Benefits Package: The successful candidate will receive a competitive benefits package including: Defined benefit pension scheme with death in service benefit more »

Job Role: IT Application Support Specialist Location: Shrewsbury Salary: Up to £30k My client are a huge Law Firm who are continuing to invest in its IT for consistent, high-quality systems and services. The Legal Applications Specialist provides expert support on key business … addressing incidents promptly. * Collaborate with stakeholders to meet evolving application needs. * Provide training on legal applications and improve practices. * Document applications and comply with IT management processes. * Stay updated on technical developments and maintain service quality. * Ensure data protection compliance and maintain information security. * Act as an ambassador for … IT Service, fostering positive relationships. * Provide support within the department as needed. Technical requirements: * ITIL Foundation * Microsoft Office applications * Windows Server/Exchange * VMware * Citrix * Active Directory, * DNS, DHCP, TCP/IP Desireable skills : Legal applications : * Practice Evolve * IManage * Intapp * Laserforms * Bighand * Zylpha * Litera Excellent interpersonal communication skills more »

1st Line Support Professional - East Grinstead - Permanent - £25-30k per annum Do you thrive in a fast-paced environment and enjoy helping others? Are you a tech whiz with a knack for problem-solving? Then we want to hear from you! We are seeking a motivated and customer … focused 1st Line Support Professional to join our clients growing team in East Grinstead. In this role, you will be the first point of contact for internal and external clients, providing technical support and troubleshooting a wide range of IT issues. What you'll do: Respond to … inquiries via phone, email, and in-person support Troubleshoot common IT problems related to hardware, software, and network connectivity Provide clear and concise explanations to clients with varying levels of technical knowledge Maintain a positive and professional demeanor at all times Contribute to the continuous improvement of our more »

Join a dynamic team as a 1st & 2nd Line Engineer! Exciting projects, client support, and tech training 🚀 Absolute Recruit are excited to be supporting a local IT Managed Service provider in their search for a 1st & 2nd Line Support Engineer. They are an established IT Managed … serving clients across various sectors but focusing mainly on small to mid-market clients (10-200 users). Their core focus is providing exceptional IT solutions to their clients, ensuring smooth operations and innovative solutions. The 1st & 2nd Line Support Engineer will be joining a dynamic team with … lots on! This means you will be given the opportunity to dip into projects as well as the usual BAU Support to clients over the phone and on-site. 1st & 2nd Line Support Engineer responsibilities include the following: Comprehensive support for Windows Server OS's, Office more »