Leicester, Leicestershire, East Midlands, United Kingdom
I S Technologies Limited
ITSupportTechnician I S Technologies are a growing ITsupport and technology business established over 24 years ago. This is not an impersonal role of endless support tickets, but an opportunity for the successful candidate to build customer relationships and make a difference. … enquiring mind. Above all, you must have a sense of pride in your work. Job Role: Provide telephone, remote and on-site (where required) support to customers. Use the internal time management system to record actions. Accurately document actions and follow configuration procedures. Follow through with support actions … and escalate when required. Set up and configure IT equipment including PCs, laptops, routers, etc. Carry out proactive maintenance tasks. Software updates, optimise performance, etc. Manage and test backups. Carry out project-based tasks and plan solutions. Skills and Experience: At least 4 years experience in a similar role. more »
2nd Line ITSupportTechnician Full-time office based role 40 hours per week on a ‘mild’ shift rota, within the office hours of 07:00 – 18:00 Out-of-hours rota (1 in 4 weeks) £27,000 + Bonus + Out of hours additional payment 2nd … line ITsupport for Windows Operating systems, MS Office and 3rd party applications. Remote support of end users using phone and remote access tools. Experience using incident & request call logging systems Microsoft Windows installation, support & troubleshooting. MS Office support & troubleshooting Active Directory user & computer administration … Basic networking skills Hardware support skills for laptops, desktops & printers Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment more »
1st Line SupportTechnician Location : Alfreton, Derbyshire, DE55 7JR Salary : Competitive based on experience Contract : Permanent, Full Time Company Benefits: Pension Scheme, 31 days holiday (including Statutory), Extra holidays for length of service, Life Insurance, Profit Related Pay, Employee Assistance Programme, incentive scheme. You’ve probably not heard … use of their cars. Our products are genuinely liberating and transformative for their users. Job Purpose: ABC Mobility Group is recruiting for 1st Line ITSupportTechnician to join our Infrastructure team on a full-time basis. We are looking for someone who is passionate about IT and has a keen interest in developing themselves alongside the business and IT objectives set by senior management. The role To support the IT team in providing a comprehensive IT service for The ABC Mobility Group to enable it to meet its company objectives more »