Job Description ITSupportTechnician Purpose The role of ITSupportTechnician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The ITSupportTechnician will liaise with School … staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all ITsupport and service requests. The ITSupportTechnician will work closely with the Projects teams to assist with the seamless delivery of technology … transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside more »
ITSupportTechnician - Up to £32,000 + Excellent Benefits - Dartford Overview: An excellent opportunity has arisen for an ITsupporttechnician with a market leading Design Company who are based in Dartford, Kent. Reporting to the IT Manager, working as part of … a small team to assist the business with general ITSupport and First Line Support of their IT systems. Assisting with basic Microsoft Office software usage and working to update and amend process documentation for all IT processes. Role & Responsibilities: Support configuration of new … desktop computers and laptops for all staff Assist with the Cyber Security program (Training, MFA) Identify Support process gaps and suggest/implement changes Develop solutions to issues within existing system toolset Plan and working flexibly to deadlines Support users on change control and system updates Supportmore »
ITSupportTechnician Are you passionate about providing top-notch technical assistance? Do you thrive in a dynamic team environment where your skills are valued and your growth is encouraged? If so, we have an exciting opportunity for you! Position: ITSupportTechnician - First … Line Support Salary: £30,000-£35,000 Location: Tonbridge, Kent Benefits: Healthcare, Pension, 28 days holiday, on-site parking Employer: An esteemed IT Services provider with a growing client base. About the Role: In this role, you'll be responsible for providing first-line support to clients … diagnosing technical issues, and ensuring prompt resolution. This is an excellent opportunity for someone who is passionate about ITsupport and enjoys working in a collaborative team environment. Responsibilities: Responding to client inquiries and providing technical assistance via phone, email, or chat. Troubleshooting hardware, software, and network issues. more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Hireful
Are you an ITSupport professional looking for your next career opportunity you keen to work for an IT Service provider, providing first class IT services to the education industry? We are looking for 2 ICT Technicians who will work on site within schools around Reading … ensuring that IT systems and services are always available so that students and staff can always perform to the best of their ability. You will be providing 1st & 2nd Line IT Support. This is a fantastic opportunity for someone who is currently working in a school but who … distance covered from your home. If you are keen to join one of the most successful MSP's in the UK...read on. Role: ICT Technician aka ITSupportTechnician, ICT SupportTechnician, ICT Consultant, Field ITSupport Engineer Location: Reading Salary: £24k more »
Cranleigh, England, United Kingdom Hybrid / WFH Options
MaxAd Fixed Fee Recruitment
+ Benefits In order to provide the wide ranging and exemplary levels of customer focussed support for which our client is renowned, an ambitious, personable and solutions-focussed ITSupportTechnician is required to join the team on a full-time basis in this highly rewarding … 1st and 2nd line support role. Our client is the perfect partner to serve an eclectic mix of small and medium-sized businesses based across the South of England, providing every aspect of computer hardware and software support, advice and consultancy to their customers. Applications for this newly … created role are welcomed from individuals looking to build a career within the ITsupport industry as part of a small friendly team, whilst avoiding the usual commute into the city. Job seekers with a desire to expand their knowledge of 'hands-on' ITsupport that more »
Role : ITSupportTechnician Location : Southampton This role will be based on-site in Southampton working for a leading MSP and providing 1st and 2nd line IT support. Our client is offering the successful ITTechnician a salary up to £30,000 based on … experience. Key Responsibilities and Skills Ensure equipment is installed and ready for use Ensure IT security systems are working Hardware repair and replacement Resorting data Ensure tickets are logged, monitored and responded within the SLA Maintain IT Records Troubleshooting MS Office 365 & Microsoft Desktop Operating Systems Excellent communication … and or virtulisation (beneficial) iOS experience (beneficial) The suitable applicant should be comfortable with working on-site in Salisbury. If this role for an ITTechnician is of interest then please apply today. more »
A growing client in Kidlington, Oxfordshire are looking for an ITSupportTechnician to undertake first line technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will be … expected to act as first line support for all helpdesk requests and incidents for the company. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support of Telephone Systems Configuration of telephone handsets Support of audio-visual … requests and changes via the Helpdesk tool Audit of computers to ensure all software is authorised and licensed Maintain an inventory/database of IT hardware and software Liaise with third party ITsupport Companies and vendors Support Other Offices as required Any other IM or more »
ITSupportTechnician Banbury (onsite) £28,000- £30,000 per annum (DOE) I have partnered with a leading wholesale supplier based in Banbury who are looking to expand their internal ITSupport Team. His position would be great for someone looking to take a step … up into their career into 1st/2nd line. Responsibilities: Providing internal support to employees New user setups/account creations Troubleshoot & diagnose hardware/software issues Work on incident cases Prioritise workload Maintenance of systems & networks Escalate unresolved cases to 2nd/3rd line Responsible for hardware & software more »
ITSupport/Software SupportTechnician Required. This is a hybrid role. You will join a dynamic support team in the operations department, where you will provide assistance to an extensive client base via email, helpdesk, and phone. Additionally, you will play a vital role … in enhancing and managing the internal IT Infrastructure. Your responsibilities will include collaborating with various departments such as Sales and R&D, as well as engaging with clients and third-party suppliers. Exceptional communication skills are essential for success in this role! Day-to-day tasks will involve: Triaging … support tickets promptly and ensuring timely updates Responding to and resolving customer queries via email and phone Creating and maintaining knowledge articles Providing support for client training and updates as needed We're seeking candidates who: Excel in customer service and prioritize client satisfaction Have prior experience in more »
Ready to dive into cutting-edge tech? Want to provide high quality internal ITSupport, where your contribution will really make a difference? Our client developers high performance software and hardware products for various industries They are a dynamic company committed to providing excellent IT solutions and … support to our internal stakeholders What in it for you: 🏆 Leading Legacy: Join an award-winning team shaping the future. 🌍 Global Impact: Offices worldwide mean diverse opportunities. 🔬 Endless Innovation: Be part of projects that redefine what's possible. 🛠 Tech Excellence: Work with the latest hardware and software. 💼 Career … Growth: Grow with us professionally and personally. Opportunity: Resolve tech issues swiftly to keep operations seamless. Support internal teams with top-notch IT solutions. Install, configure, and maintain devices for smooth operation. Collaborate on IT projects, driving innovation forward. Skills Needed: Windows environment proficiency MS Office/ more »
Bicester, Oxfordshire, United Kingdom Hybrid / WFH Options
Robert Half
exciting role where you will be the main point of contact for all end-users for their Oxfordshire office, providing 1st and 2nd line support and contribute to Group IT projects. Roles and Responsibilities Assist IT Service Desk Manager on related IT projects including software rollouts … hardware upgrades Support a myriad of systems and hardware for internal and external users Manage user requests through ITSM tool Triage and troubleshoot all queries to resolution Provide routine maintenance About You Proven experience working as a 2nd Line Engineer Strong technical understanding of hardware deployment, network products, O365 … administration, Windows 11 support, Active Directory Experience in MDM solutions - InTune, SCCM, Endpoint Manager Knowledge of network protocols including TCP/IP, DCHP, VoIP, WiFi and DNS Outstanding customer service On Offer Salary up to £35,000 DOE Hybrid working (3 days in Bicester office, 2 days WFH, occasional more »
you face. They believe in reducing complexity, modernising the workplace, and leading through action. Your new role This role is a second level application support position, however there may also be expectations to answer the phones and complete first level activities. The focus is on case and issue management … user instruction, investigating problems and resolving issues. What you'll need to succeed 2 years + experience in technical Helpdesk support role. Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking more »