This is a fantastic opportunity for a motivated 1st Line Technician with an aptitude for problem solving IT issues and has excellent customer support skills. You will be working as part of an onsite Services team delivering quality front-line support for a prestigious MoD contract … role. In the role, you will cover a broad range of Device, Compute, Network and Application services, the prime responsibilities include multiple aspects of IT End User Support: Providing 1st line support to End Users based both on and off site – this will involve driving therefore a … or escalation of faults reported within agreed SLAs Ensuring all actions carried out on tickets are recorded accurately in the Service Management toolset Managing IT assets (e.g. laptops, printers, monitors, etc.) accurately in the Service Management toolset Managing users, computers, and group membership within Active Directory Support and more »
ITSupportTechnician Tewkesbury (1-2 days per month in office) £27,000-£30,000 Permanent Four-Squared Recruitment have partnered with an industry leading information security organisation, delivering expertise in safeguarding and protecting brands in a cyber world. You will play a pivotal role in ensuring … computer systems and networks. You will have the opportunity to build upon your expertise, and developing your problem solving skills. You will: Provide technical support to Cyberis colleagues, addressing hardware and software issues, using remote support tools wherever possible. You will manage your workload via our IT Service Desk platform based on ITIL principles. You will: Raise incidents, investigate, and follow through to completion, seeking guidance from the IT Systems Administrator when needed. Raise change requests and submit to the appropriate CAB for approval. Respond to service requests from end users, allocating equipment, licences, etc. more »
ITSupportTechnician Location: Gloucester Shift : Day shift Salary: £25000 to £27,000 per annum Excellent Benefits package & great working environment Calling all ITSupport Technicians, my successful client is looking for an expereinced ITsupport \technician to join their growing team … in Gloucester. The successful candidate for the role of ITSupportTechnician contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of IT systems across the entire organization. Tasks and Responsibilities: Provisioning, maintaining, monitoring, and supporting end-user … hardware, operating systems, and client software. • Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, mobile devices, and other necessary equipment. • Responding to technical support calls from staff members or clients, providing effective communication to resolve more »
Gloucester, Brockworth, Gloucestershire, United Kingdom
Luton Bennett
ITSupportTechnician (1st Line Support/Helpdesk) Gloucester £25,000 to £27,000 + Contributory Pension + 25 Days Holiday + Group Life Assurance + Income Protection + Training and Development + Private Medical Insurance (After Probation) 9/10 Day Working Per Fortnight (Week … Monday to Friday, Week 2 Monday to Thursday) – Start Time Between 07.45 to 8.45, Finish 16:30 to 17:30 ITSupportTechnician required to provide 1st line support within an industry leading supplier of manufacturing machinery with a reputation of global excellence. This is a … great opportunity to join a well-established company during an exciting period of growth. This role would suit candidates either with industry experience providing ITsupport and/or an IT graduate (or equivalent). Reporting into the company’s IT Manager, the successful candidate will more »
i am recruiting a 1st Line ITSupportTechnician for my prestigious customer based near Chippenham. This role attracts a salaqry of £25'000pa plus a bonus and a really attractive Benefits package. This is a fantastic opportunity for a motivated 1 st Line Technician professional … with an aptitude for problem solving IT issues and excellent customer support skills. You will be working as part of an onsite Services team delivering quality front-line support for a prestigious MoD contract, with a key focus on delivering to the customer within the agreed service … clearance. In the role, you will cover a broad range of Device, Compute, Network and Application services, the prime responsibilities include multiple aspects of IT End User Support: Providing 1 st line support to End Users based both on and off site this will involve driving therefore more »
ITSupportTechnician - 1St Line This vacancy presents a great opportunity for the right candidate to join a dynamic, close-knit team of Engineers in an ever-growing company, looking to add to their team after a new contract win. £22,000 - £25,000 Salary Office Based … Full time, permanent. Monday - Friday/37.5 Hour Week H ITSupportTechnician Overview Provide support to customers remotely and on site when needed. Troubleshooting and diagnostics. Work with any customers 3rd party providers to create and update support cases. Escalate and handover tickets when … and repairs to client specification. Monitor client services so all systems are working as expected. Provide regular and relevant updates to customers throughout the support process. ITSupportTechnician Benefits Up to £25,000 Salary Be part of a growing company with an established client base. more »