Systems and IT Technician
London Area, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Manolo Blahnik
Department: Systems & IT Reports to: Head of Systems & IT Please note this role is 5 days per week in the office. Our Values: Every day the energy, creativity and passion of Manolo permeates through our business. We believe in the artist and the artisan; we are innovative while … third-party suppliers and actively participating in the testing and implementation of new systems. Key Responsibilities: The first point of contact for all System & IT related issues, requests and questions, supporting Board members as well as users at all levels of the business. Reacting to tickets logged in our … Support portal, to triage and progress to resolution or to assign within Systems & IT or to 3rd party partners Root cause analysis of issues to implement long-term resolution Provision of hardware for new starters, creation of accounts, processing movers and leavers Daily check of all system scheduled tasks more »
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